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Spectra S1 Hospital Grade Double Electric

Spectra S1 Hospital Grade Double Electric

4.7 from 201 reviews · View Statistics

Reviews

  • Build Quality
    1.2 (5)
  • Value for Money
    1.2 (5)
  • Ease of Use
    2.6 (5)
  • Cleaning & Maintenance
    2.2 (5)
  • Portability
    2.0 (5)
  • Noise Level
    2.8 (5)
  • Suction
    2.4 (5)
  • Comfort
    2.2 (5)
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Kiri

KiriSydney, NSW

  • 4 reviews
  • 1 like

Absolutely disgusting service and horrible product

published

Purchased in April 2020 at birth partner for A$372.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Portability
Noise Level
Suction
Comfort
Incentivised ReviewNo
Usage FrequencyLong-term
Milk Expressing FrequencyFrequently (more than once a day)
See all answers
Steven K.

Steven K.Sydney, NSW

  • 3 reviews

Horrible customer service: blocked me

published

Terrible company: avoid this company at all costs. pump became very weak and The battery life decreased under the guaranteed battery life. We were well within our consumer rights to get a warranty claim however this company ignored my messages and then blocked me. I have never dealt with a company like this my entire life. How desperate can they be for more. I will be taking my claim to NCAT. Disgusting people and I will be ensuring the word spreads. AVOID AT ALL COSTS

Purchased in January 2020.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Portability
Noise Level
Suction
Comfort
Incentivised ReviewNo
See all answers
Victoria K.

Victoria K.Illawarra, NSW

  • 3 reviews
  • Verified purchase

Horrible customer service!! Constant same issue with their pumps!

published

Purchased in May 2019.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Portability
Noise Level
Suction
Comfort
Incentivised ReviewNo
Usage FrequencyLong-term
Milk Expressing FrequencyFrequently (more than once a day)
Feeding MethodsBaby Formula
See all answers
Electric Breast Pumps

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Worst customer service

published
Incentivised ReviewNo
1 comment
Karla
Karla

I also published reviews on their website and they do not publish them.

Jason

JasonSydney

  • 2 reviews

Highly impractical: Must air dry parts. Impossible when pumping every 2-3hrs! And $672+ in replacement parts every year!

published

Purchased in March 2019.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Portability
Noise Level
Suction
Comfort
Incentivised ReviewNo
Usage FrequencyLong-term
Milk Expressing FrequencyFrequently (more than once a day)
Feeding MethodsBaby Formula
See all answers
1 comment
Spectra
Customer Service T.Spectra
Emma S

Emma SSydney, NSW

  • 3 reviews
  • 1 like

I don’t understand what all the fuss is about...

published

Ordered this after reading all the great reviews. Item arrived faulty! The fault didn’t affect the function of the pump (as I was told by spectra customer service) and I was encouraged to use it. I tried to use it for a little while, but the suction was horrible. My Medela swing worked so much better. Contacted customer service and they organised a refund. Customer service was great! For the price, I was expecting a much better quality pump and annoyed they sent out a faulty one. Only great thing was the built in light!

Purchased in November 2018 for A$379.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Portability
Noise Level
Suction
Comfort
Incentivised ReviewNo
Usage FrequencyLong-term
Milk Expressing FrequencyFrequently (more than once a day)
Feeding MethodsBaby Formula and Breastfeeding
See all answers
1 comment
Spectra
Customer Service T.Spectra
Rowie

RowieGreater Melbourne (Inner), VIC

  • Verified purchase

Pump broken after 8 weeks

published

I purchased the Spectra pump 8 weeks ago and have used it around 10 times to build up a supply to go back to work.
Today I noticed the power was really weak and not charging properly. When I re-inserted the power plug it sparked!
The machine when plugged in is now making a loud ticking sound.
I really thought Spectra was supposed to be top quality.

1 comment
Spectra
Customer Service T.Spectra
See all Spectra S1 Hospital Grade Double Electric reviews

Questions & Answers

K.lummie

K.lummieasked

Help my spectra pump has turned on but now none of the buttons will work to switch between modes, increase suction or even turn it off.

1 answer
Tommy J.
Tommy J.

Just had the same problem! Did you find any resolution?

Sam

Samasked

I was pumping and all of a sudden the Spectra turns off! I tried to turn it back on and the screen turns in but there’s no suction or pumping sounds from the pump. After a few seconds, it shuts off.

The battery is fully charged! Can someone help?!

5 answers
Spectra
Customer Service T.Spectra

Hi Sam, oh no!

Could you please send us a message to support@spectra-baby.com.au so we can do some troubleshooting with you to see what is happening?

I will keep an eye out for your message and go from there.

The Spectra team

Sarah L.
Sarah L.

This is the exact problem I just started having, did you get any answers?

Spectra
Customer Service T.Spectra

Hey Sarah, so sorry to hear you're having this issue too :-( If you contact us at support@spectra-baby.com.au we can help you :-)
Spectra Team

Jenn F

Jenn Fasked

Hi it’s my first time to charge my spectra s1 and it takes forever to charge. It’s been drained and currenty charging 1-2 bats for 24 hours! please help?

1 answer
Spectra
Customer Service T.Spectra

Hi Jen, oh no! It sounds like your adaptor is not assembled together correctly! :(

This is an easy for for you, but if you contact us at support@spectra-baby.com.au we will help you with this. :)

The Spectra team

Get an answer from our members and Spectra representatives

Details

CategoryElectric Breast Pumps
TypeElectric
Price (RRP)379

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