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Spectra S1 Hospital Grade Double Electric

Spectra S1 Hospital Grade Double Electric

4.7 from 201 reviews · View Statistics

Pros

  • Excellent suction

  • Can help boost milk supply

  • Comfortable breast shields

Cons

  • Device is rather bulky

Reviews

  • Build Quality
    1.2 (6)
  • Value for Money
    1.2 (6)
  • Ease of Use
    2.8 (6)
  • Cleaning & Maintenance
    2.0 (6)
  • Portability
    2.3 (6)
  • Noise Level
    3.0 (6)
  • Suction
    2.7 (6)
  • Comfort
    2.5 (6)
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Kiri

KiriSydney, NSW

  • 5 reviews
  • 3 likes

Absolutely disgusting service and horrible product

published

Purchased in April 2020 at birth partner for $372.00.

Build Quality
Value for Money
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Steven K.

Steven K.Sydney, NSW

  • 3 reviews

Horrible customer service: blocked me

published

Terrible company: avoid this company at all costs. pump became very weak and The battery life decreased under the guaranteed battery life. We were well within our consumer rights to get a warranty claim however this company ignored my messages and then blocked me. I have never dealt with a company like this my entire life. How desperate can they be for more. I will be taking my claim to NCAT. Disgusting people and I will be ensuring the word spreads. AVOID AT ALL COSTS

Purchased in January 2020.

Build Quality
Value for Money
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Victoria K.

Victoria K.Illawarra, NSW

  • 3 reviews
  • Verified purchase

Horrible customer service!! Constant same issue with their pumps!

published

Purchased in May 2019.

Build Quality
Value for Money
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Electric Breast Pumps

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Worst customer service

published
Incentivised ReviewNo
1 comment
Karla
Karla

I also published reviews on their website and they do not publish them.

Bel

BelSydney

  • 3 reviews
  • 3 likes

Pump is ok when it works....don’t expect it to last more than one baby though

published

I was happy with the pump for first baby, used it for several months.

However, when I got the pump out for baby #2 2.5years later to find it is not suctioning properly, I tried new parts but still no good. Contacted customer service and they said $80/$100 to repair - they wouldn’t even provide any troubleshooting advice when asked.

I can’t justify spending an extra $80/100 to use the pump again when it was an expensive purchase to begin with.

Disappointed as I bought this pump as an investment for multiple babies, but to find it only lasted one.

Purchased in October 2016.

Build Quality
Value for Money
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1 comment
Spectra
Customer Service T.Spectra
Jason

JasonSydney

  • 2 reviews

Highly impractical: Must air dry parts. Impossible when pumping every 2-3hrs! And $672+ in replacement parts every year!

published

Purchased in March 2019.

Build Quality
Value for Money
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1 comment
Spectra
Customer Service T.Spectra
Emma S

Emma SSydney, NSW

  • 3 reviews
  • 1 like

I don’t understand what all the fuss is about...

published

Ordered this after reading all the great reviews. Item arrived faulty! The fault didn’t affect the function of the pump (as I was told by spectra customer service) and I was encouraged to use it. I tried to use it for a little while, but the suction was horrible. My Medela swing worked so much better. Contacted customer service and they organised a refund. Customer service was great! For the price, I was expecting a much better quality pump and annoyed they sent out a faulty one. Only great thing was the built in light!

Purchased in November 2018 for $379.00.

Build Quality
Value for Money
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1 comment
Spectra
Customer Service T.Spectra
Rowie

RowieGreater Melbourne (Inner), VIC

  • Verified purchase

Pump broken after 8 weeks

published

I purchased the Spectra pump 8 weeks ago and have used it around 10 times to build up a supply to go back to work.
Today I noticed the power was really weak and not charging properly. When I re-inserted the power plug it sparked!
The machine when plugged in is now making a loud ticking sound.
I really thought Spectra was supposed to be top quality.

1 comment
Spectra
Customer Service T.Spectra
Raskil

RaskilPerth

  • 2 reviews
  • 2 likes
  • Verified purchase

Doesnt match the hype surrounding it

published

While it is portable its a pretty bulky unit so its not all that practical as far as portability goes. Availability (or lack thereof) of smaller shield sizes is frustrating. Customer service - started off great but I never received a call back to try and trouble shoot. I've had it a few months now and my supply has steadily decreased in this time. Maybe this is a coincidence but I much prefer the Medela Freestyle I was using prior.

1 comment
Spectra
Customer Service T.Spectra
Electric Breast Pumps

Find out how Spectra S1 Hospital Grade Double Electric compares to other Electric Breast Pumps

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Compare all
Mollie

MollieMaribyrnong

Why call it Hospital Grade

published

I purchased this product considering the reputation & I am totally disappointed.
As my initial pump was replaced since it was faulty and customer service was bad, I feel so sad to have to write such a terrible review but unfortunately I don't have one good thing to say about this product.

1 comment
Spectra
Customer Service T.Spectra
See all Spectra S1 Hospital Grade Double Electric reviews

Questions & Answers

K.lummie

K.lummieasked

Help my spectra pump has turned on but now none of the buttons will work to switch between modes, increase suction or even turn it off.

1 answer
Tommy J.
Tommy J.

Just had the same problem! Did you find any resolution?

Sam

Samasked

I was pumping and all of a sudden the Spectra turns off! I tried to turn it back on and the screen turns in but there’s no suction or pumping sounds from the pump. After a few seconds, it shuts off.

The battery is fully charged! Can someone help?!

5 answers
Spectra
Customer Service T.Spectra

Hi Sam, oh no!

Could you please send us a message to support@spectra-baby.com.au so we can do some troubleshooting with you to see what is happening?

I will keep an eye out for your message and go from there.

The Spectra team

Sarah L.
Sarah L.

This is the exact problem I just started having, did you get any answers?

Spectra
Customer Service T.Spectra

Hey Sarah, so sorry to hear you're having this issue too :-( If you contact us at support@spectra-baby.com.au we can help you :-)
Spectra Team

Jenn F

Jenn Fasked

Hi it’s my first time to charge my spectra s1 and it takes forever to charge. It’s been drained and currenty charging 1-2 bats for 24 hours! please help?

1 answer
Spectra
Customer Service T.Spectra

Hi Jen, oh no! It sounds like your adaptor is not assembled together correctly! :(

This is an easy for for you, but if you contact us at support@spectra-baby.com.au we will help you with this. :)

The Spectra team

Get an answer from our members and Spectra representatives

Details

Features:

  • The Spectra S1+ Hospital Grade Double Electric Breast Pump has an inbuilt rechargeable battery, making it more portable and able to be used anywhere, anytime.
  • It has a motor life of 1,500 hours.
  • It comes with a double kit for double pumping, letting you save time by expressing milk from both breasts simultaneously.
  • The breast pump has powerful and adjustable suction ranging between 0-320mmHg, letting you easily choose the setting which is most comfortable for you and produces the desired amount of milk.
  • It’s a closed system device, making for a hygienic pumping experience.
  • A night light and a timer are both features on this Spectra breast pump, making it easy for you to pump in low-light settings and keep track of how long you’ve been expressing.
  • It has a cycle length of 38-54rpm and weighs 2kg.

Points of praise:

  • Most reviewers found that this Spectra breast pump had excellent suction, and they also enjoyed how customisable the cycle and suction preferences were.
  • According to many reviewers, this breast pump helped boost their milk supply.
  • They also said that the breast shields as well as the overall expressing experience were comfortable.

Pain point:

  • One pain point noted by reviewers was that this breast pump was quite bulky and thus not very portable. However, this is to be expected of hospital-grade breast pumps.
CategoryElectric Breast Pumps
TypeElectric
Price (RRP)379

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