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Spectra S1 Hospital Grade Double Electric
Pros
Excellent suction
Can help boost milk supply
Comfortable breast shields
Cons
Device is rather bulky
KiriSydney, NSW
- 5 reviews
- 3 likes
Absolutely disgusting service and horrible product
This company are the worst company I have ever dealt with. I bought my pump back in April of 2020, the pump started having suctioning issues in June of 2020. I contacted the team at spectra who insisted there was nothing wrong and that I needed new parts, I sent a video through and they still told me to buy new parts. I am also having issues with the battery which started in July of 2020. They told me to log the battery hours and after logging the hours the pump will only last 90 minutes off charge as opposed to lasting for 3-4 hours (as stated...
Read more on their website). After messaging them several times because they were reading my messages but ignoring, they blocked me and now I have no way of contacting them! They are a disgusting company... Do not make the same mistake I did. They are a money hungry business who do not care about their customers. The moment you have an issue with your pump they will dismiss it and then eventually block you, all you have to do is read the other hundred reviews that are stating the same thing. Their reviews on their website are fake. Do not trust this company they will rip you off. They claim the pump comes with warranty but that is a lie. Unfortunately, I learnt the hard way and have been blocked. This company isn't even registered for GST! They are dodgy. Fair trading NSW will be contacted tomorrow and I will not hesitate to fill a court claim. Good luck to them.. They're going to need it. I wont stop until I get what I deserve.Purchased in April 2020 at birth partner for $372.00.
Steven K.Sydney, NSW
- 3 reviews
Horrible customer service: blocked me
Terrible company: avoid this company at all costs. pump became very weak and The battery life decreased under the guaranteed battery life. We were well within our consumer rights to get a warranty claim however this company ignored my messages and then blocked me. I have never dealt with a company like this my entire life. How desperate can they be for more. I will be taking my claim to NCAT. Disgusting people and I will be ensuring the word spreads. AVOID AT ALL COSTS
Purchased in January 2020.
Victoria K.Illawarra, NSW
- 3 reviews
- Verified purchase
Horrible customer service!! Constant same issue with their pumps!
Horrible customer service! When asked to speak to the manager after the poor service i was blocked! I wrote a letter and was never responded to!
After just over year, the pump died. It would make a ticking noise and then off. They sent a loan pump which did the same thing and made me prove it was the pump and not my brand new parts! Didnt seem empathetic to the fact I exclusively pump to feed my daughter and was very upset as my supply dropped dramatically. Forced to give formula now
My milk never came back to its full capability that it was ...
Read morebefore my pump broke and now 2 months later, my pump is dead again. In my opinion i should either receive a brand new pump or a full refund of the receipt price. To have the same issue in 2 different pumps in only 3 months is shocking.Purchased in May 2019.
Find out how Spectra S1 Hospital Grade Double Electric compares to other Electric Breast Pumps
Know better, choose better.
AlishaIllawarra, NSW
- 4 reviews
- Verified purchase
Perfect pump
I love my pump!
It has a massage mode to trigger letdowns and a backflow protector to keep the milk and machine safe and clean.
It is powerful.
The only con to this pump is while it’s rechargeable, it’s not super portable. It’s quite bulky to carry around.
But I’m still very happy with my purchase.
Purchased in April 2020 at Spectra Baby for $341.10.
Mims O.
- 3 reviews
Love this pump!
This pump is exactly what I needed. I'm exclusively pumping as my baby was is special care. It is potable enough that I can still move around the house if needed. The suction and cycles are fantastic. Being able to double pump is life saving.
Purchased in May 2020 at Spectra Baby for $320.00.
Ayeza S.Illawarra, NSW
- 2 reviews
- 1 like
Best pump!
Hospital grade and closed system
Has built in battery
Excellent suction
Has kept my supply great
Double pumping makes it so much quicker
Can review how many hours you’ve already pumped from day 1.
Many options for pumping cycle and suction preferences.
Purchased in October 2019.
amanduscSydney, NSW
- 11 reviews
- 2 likes
- Verified purchase
Best breast pump !
Was recommended the spectra 1 by another mum. Love how I can transport it around the house without being bound to a PowerPoint, Ease of use , that is is hospital grade so I can sell it after I'm done with it, and how much Milk I can get out of it. Great price esp compared to other well known brands like medela. It was just as good as the Medela I used in the hospital. Love it and highly recommend it to other mums.
Purchased in November 2019 at Spectra Baby for $303.00.
Polly D.Hunter Region, NSW
- 2 reviews
- Verified purchase
The best breast pump
I brought the S1 to the hospital with me when I had my second baby and it was even better than the hospital grade pumps there! The shields are really comfortable and I love how customisable the suction and frequency is.
I had a different brand with my first baby and the Spectra is just so much better. I get heaps of milk comfortably and easily, and the parts are easy to clean.
And the shipping and support is SO FAST! I ordered new breast shields to get a better fit and they came the next day. I cannot recommend Spectra highly enough. It is less expensive than other brands and yet the product is far superior.
Also, my toddler loves playing with the light on it! Haha!
Purchased in February 2018 at Spectra Baby.
AmyJGreater Melbourne (Inner), VIC
- 3 reviews
- Verified purchase
Efficient double pump
Fantastic efficient pump. Relatively quiet compared to others. Can be portable unlike the S2 and allows for double pumping. Only negative is that pump itself is a little bulky, but makes up for this by the superior pumping. Lots of different settings ensures comfort.
Find out how Spectra S1 Hospital Grade Double Electric compares to other Electric Breast Pumps
Know better, choose better.
AllyGreater Melbourne (Metropolitan), VIC
- 11 reviews
- 12 likes
- Verified purchase
Excellent breast pump
Really happy with this purchase of this breast pump, I like the fact it is portable once charged without use of cords which is the reason why I purchased. Excellent suction and easy to use. The light on the machine comes in handy
Purchased in December 2019 at Spectra Baby.
Ruby R.Dubbo
- 5 reviews
- 2 likes
Excellent!
Excellent range of settings, fantastic quality pump and the battery life is fantastic. I pump while at work and can easily get 2 weeks (if not longer) without having to charge the battery. It's comfortable and for a hospital grade pump is not hard to carry around. The pump itself is very quiet, the only thing I wish was that Spectra sold more flange size options directly (I use the pumpables parts and they work great).
Purchased in November 2018 at Spectra Baby for $300.00.
S A KGreater Melbourne (Metropolitan), VIC
- 10 reviews
- 1 like
- Verified purchase
Easy pumping and can be used single or double
Started off using as a double pump but didn’t have enough hands. Now use as a single with one tube connected and a Haakaa to collect the runoff from the other crease.
Chose the S1 to port around without having it plugged in but it’s so bulky that I mostly keep it plugged into the wall. Probably could’ve gotten the S2, which has to be plugged into mains.
Use it with avent bottles interchangeably.
Took a while to find what settings worked for me but now I do massage mode on 75 and low (2-3) for a couple minutes, drop the frequency to 54 and 4 strength for about 5-10 mins and finish on 75 and 4 for a couple minutes
Purchased in May 2019 at Spectra Baby for $303.20.
Worst customer service
I waited months to order this pump. I finally order it on sale with the storage bags and they fail to mention at the time of ordering that the storage bags will arrive after 1 January 2020, so I order the pump and boxes of the storage bags and then Im told after I submit the order to just sit back and wait until after 1 January 2020 for my breast pump as well. My baby is due soon and had I have known, I wouldnt have made the order. Spectra then proceed to tell me they cant deliver the pump without the bags, they need to reverse the entire order...
Read more, I then need to pay another $330 and re-order it. The customer service was terrible and extremely unhelpful. Do not buy from this site. Misleading and deceptive advertising. Save your money and time and buy elsewhere.1 comment
Corinne H.Greater Melbourne (Outer), VIC
- 6 reviews
- Verified purchase
The BEST pump
Very comfortable to use with many different settings to suit everyone.
I used my Spectra S1 up to 10 times per day for the first 10 weeks after my baby was born. The portability and battery life is second to none. I pumped more milk with this pump than any other pump I have used.
Purchased in January 2019.
Christie F.
- 2 reviews
- 1 like
Best.
As a mum who struggled to breast feed my first i done so much research into the best breast pumps and this one always came out on top without a doubt. I unfortunately learnt i couldn't breast feed and passed it along and the 2nd lady had absolutely zero issues and loved it as much as i did
Purchased in July 2016.
Find out how Spectra S1 Hospital Grade Double Electric compares to other Electric Breast Pumps
Know better, choose better.
MarieGreater Melbourne (Outer), VIC
- 4 reviews
- 1 like
Boost my milk supply
I have low milk supply for the first 5-8 weeks PP but this has dramatically increased it. I nearly gave up breastfeeding my bub but this helped me a lot and gave me all the courage to continue on. I am really glad I've jumped on the Spectra bandwagon. Definitely worth the money. Still using it and I am on my 6th month.
Purchased in February 2019.
ForestGirl
- 5 reviews
Good pump
I use the pump 2-3 times per day to help boost my milk supply.
So far it's been good, the adjustable suction is useful.
The battery life is excellent and would definitely recommend people to get the battery version.
The thing I'm not too keen on is the bottles it came with. I ended up buying an adapter so I could use a range of bottles. I was also disappointed that the smallest spectra flange was too big so I had to buy a compatible different brand.
Purchased in August 2019 for $379.00.
1 comment
Customer Service T.Spectra
Hi Forrest Girl, thanks so much for taking the time to review your experience of the S1.
Appreciate your comments about the bottles and the shield sizes. We are working with the manufacturer to find solutions for this. ...
Read more Let us know if we can help with anything else. Spectra teamNéam K.
- 2 reviews
Number 1 breast pump
Extremely comfortable
Extremely effective
Extremely quiet
Love the light when you need it
Easy to travel with as I have done so a hundred times. I’ve used it for almost 2 years for two of my babies and I exclusively pump.
Purchased in July 2016 at Spectra Baby for $300.00.
1 comment
Customer Service T.Spectra
Hi Neam, thanks so much for taking the time to leave a review of your experience with your S1.
Pleased to hear that it has helped you with two little ones now! :)...
Read more Let us know if we can help with anything at all. :) Happy pumping. :) Spectra teamAmandaCanberra 2600, ACT
- 6 reviews
- 2 likes
- Verified purchase
Fantastic pump
Used to exclusively express for 14 months. Found the pump to be fantastic. It wasn't too loud, had a night light, and was portable. The pump is a little big, but beint hospital grade - it is needed.
Purchased for $300.00.
1 comment
Customer Service T.Spectra
Hi Amanda, thanks so much for taking the time to leave a review of your experience of the S1.
14 months of exclusively expressing is a hard gig! Well done!!!...
Read more Please let us know if we can help with anything at all. :) Spectra teamAmanda99South East Queensland, QLD
- 10 reviews
- 3 likes
- Verified purchase
An excellent product for pumping
I bought a Spectra S1 at one of their sales before my baby was born, hoping to store some bottles in case I wanted someone else to do a feed and get some precious sleep. The S1 is the rechargeable, battery-operated double pump. The pump is great- I haven't used a manual pump, but did use a hospital pump and I would say this is comparable. The pump arrived super quickly in the mail (I think it was the next business day), and was pretty easy to use.
A major advantage of this pump is that it is a closed system- there is no chance of milk travell...
Read moreing into an area that can't be sterilised. That being said, it would be best practice to replace the tubing if you buy one secondhand. The warranty is also good, and can be transferred if buying secondhand. There is also a way to find out how many hours have been pumped on the machine. The pump is relatively comfortable to use- you may need to buy different sized flanges depending on the size you need, but these are relatively accessible from the spectra website (and other third-parties like pumpables). The cycle and vacuum strength can also be easily adjusted. There is a handy "massage" let-down function as well to start the milk flow. One downfall I found is that the pump defaults to the last setting it was on. If you gradually increase the vacuum during your session, it may remain on a "high vacuum" setting when you restart it, which can give a rude shock at the start of a new pumping session if you're not expecting it! You also need to actively change to the let-down mode when you start it. The pump is pretty quiet and the battery life is excellent, and I never saw the pump lose more than 1 bar of battery (I would usually charge each night but sometimes forgot). This was pumping up to 7 times a day. All the parts were easy to clean as well, and could be sterilised in the microwave (except for the tubing). The pump comes with several spectra brand bottles which I wasn't a huge fan of to be honest (hard to put the lid on), but it is compatible with other wide-neck bottles. Note that you will need an adaptor if you want to pump directly into slim neck bottles like pigeon. A final note- although the double pump makes pumping much faster, I would highly recommend using a pumping bra to save holding the flanges in place- it gets tiring fast.Purchased in October 2018.
1 comment
Customer Service T.Spectra
Hi Amanda, thanks so much for taking the time to leave such a comprehensive review of your experience with your S1. :)
It really helps others to learn these details from your experience, so it is very appreciated. :)...
Read more Please let us know if we can help with anything at all. :) Happy pumping. Spectra teamQuestions & Answers
K.lummieasked
Help my spectra pump has turned on but now none of the buttons will work to switch between modes, increase suction or even turn it off.
Samasked
I was pumping and all of a sudden the Spectra turns off! I tried to turn it back on and the screen turns in but there’s no suction or pumping sounds from the pump. After a few seconds, it shuts off.
The battery is fully charged! Can someone help?!
5 answers
Customer Service T.Spectra
Hi Sam, oh no!
Could you please send us a message to support@spectra-baby.com.au so we can do some troubleshooting with you to see what is happening?
I will keep an eye out for your message and go from there.
The Spectra team
This is the exact problem I just started having, did you get any answers?
Customer Service T.Spectra
Hey Sarah, so sorry to hear you're having this issue too :-( If you contact us at support@spectra-baby.com.au we can help you :-)
Spectra Team
Jenn Fasked
Hi it’s my first time to charge my spectra s1 and it takes forever to charge. It’s been drained and currenty charging 1-2 bats for 24 hours! please help?
1 answer
Customer Service T.Spectra
Hi Jen, oh no! It sounds like your adaptor is not assembled together correctly! :(
This is an easy for for you, but if you contact us at support@spectra-baby.com.au we will help you with this. :)
The Spectra team
Details
Features:
- The Spectra S1+ Hospital Grade Double Electric Breast Pump has an inbuilt rechargeable battery, making it more portable and able to be used anywhere, anytime.
- It has a motor life of 1,500 hours.
- It comes with a double kit for double pumping, letting you save time by expressing milk from both breasts simultaneously.
- The breast pump has powerful and adjustable suction ranging between 0-320mmHg, letting you easily choose the setting which is most comfortable for you and produces the desired amount of milk.
- It’s a closed system device, making for a hygienic pumping experience.
- A night light and a timer are both features on this Spectra breast pump, making it easy for you to pump in low-light settings and keep track of how long you’ve been expressing.
- It has a cycle length of 38-54rpm and weighs 2kg.
Points of praise:
- Most reviewers found that this Spectra breast pump had excellent suction, and they also enjoyed how customisable the cycle and suction preferences were.
- According to many reviewers, this breast pump helped boost their milk supply.
- They also said that the breast shields as well as the overall expressing experience were comfortable.
Pain point:
- One pain point noted by reviewers was that this breast pump was quite bulky and thus not very portable. However, this is to be expected of hospital-grade breast pumps.
Category | Electric Breast Pumps |
---|---|
Type | Electric |
Price (RRP) | 379 |
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Karla
I also published reviews on their website and they do not publish them.