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Spectra S1 Hospital Grade Double Electric
YorkGreater Melbourne (Outer), VIC
- 4 reviews
- Verified purchase
A good breast bump
I bought this product for my wife when she just gave birth to our son but found it difficult to produce any milk by herself. The bump was comfortable enough to use, but we found it did not work that effectively as we expected, it took quite a long time to bump little milk though, so my wife had to sit on the bed for quite a while to produce enough milk for our child very often, so we eventually gave up using it because it just took forever waiting the milk. We had never tried to carry it elsewhere because we did not use it frequently after a co...Read more
uple of weeks, but I'd image it would not be difficult to carry it around. Overall speaking, the breast bump does produce some milk but the amount of milk you get also entirely depends on yourself, if you do have enough milk, then you will get a good result.Purchased in August 2018.
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Cassie MVictoria
- 2 reviews
- 1 like
- Verified purchase
Supposed to be the best of the best...
The s1 is light, easy to carry, but awkward to balance on the couch (which is where I usually pump). I can use the pump for 20+ minutes and only seem to get around 80ml whereas another pump I have I can use for 10 minutes and get upwards of 140ml. The nightlight feature is helpful and bright enough to see the screen but not bright enough it's disruptive, the pump is relatively quiet which i appreciate when pumping next to bub while she's asleep. Customer service is lovely, they're very helpful and will usually offer you a discount code if you'r...Read more
e purchasing the s1. Shipping was fast. I pump once a day to build supply and a stash for when I go back to work and honestly have not used this pump more than a few times as for the price I am disappointed in the output.. but that may be user error. All in all its a good hospital grade pump which is what I desperately wanted! Edited to add, after spending abit more money I got a shield size that suited me better. The output has increased but I'm disappointed i had to spend even more money.Purchased in July 2018 for A$330.00.
1 comment
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StaceyMelbourne
- 4 reviews
- Verified purchase
Does not suit me
First of all, I want to give credit to Spectra customer service. They reply to your enquiries very promptly.
For the pump itself, I love the rechargeable feature. You can carry it anywhere in the house without worrying about power plug. And I only charged it once a day. The tubing should be longer. I find that often times it came off from the backflow protector. For me, the suction level was too strong for level 2 but level 1 was too low for getting milk output effectively so I stayed at level 2 even though it gave me some pain. This could be ...Read more
1 comment
Customer Service T.Spectra
Hi Stacey, thanks so much for taking the time to share your experience of the S1.
I am sorry you are having a difficult time with your comfort. :(... Read more
I know you have seen a lactation consultant, but if you could shoot us a message at support@spectra-baby.com.au, I am pretty sure we can help you work out how to make the pump work better for you. I will keep an eye out for your message, so we can be sure to help you right away. Best Georgie Spectra teamSimilar opinion? Write a review on ProductReview.com.au!
Find out how Spectra S1 Hospital Grade Double Electric compares to other Electric Breast Pumps
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RainbowMelbourne
- 9 reviews
- 1 like
Gentle pump.
I bought these because of the rave reviews. It does the job and is good value for money. However i found that the suction was not the best if you're looking for something a bit stronger to extract more milk. It was very gentle though & helped me get through the stages where everything hurt from breastfeeding.
1 comment
Customer Service T.Spectra
Hi Rainbow, thanks for leaving your review.
I am concerned about your comment around the suction not being so great. That sounds like something might be up.... Read more
Would you contact us so we can help you with this? There might be an adjustment with settings, or the parts might need assembling a little differently, because you should have a pretty effective suction. :) I will keep an eye out for your message so we can help you. Best Georgie Spectra TeamSimilar opinion? Write a review on ProductReview.com.au!
Jasmine F
- 14 reviews
- 4 likes
Very good but battery needs charging a lot and I have to use Medals parts
Very good pump with many different settings. however I have to use Medela breastshields as the Spectra ones just aren't as comfortable. I have had this pump for a few years now and the battery just isn't holding up as well and I find I have to charge it more now...otherwise it's a very reliable pump.
1 comment
Customer Service T.Spectra
Hey Jasmine - thanks for leaving a review of your S1 pump. We are happy to hear you find the pump reliable and enjoy the variations in settings.
Shields are such a personal thing hey? Its great you c... Read more
ould find some that were more comfortable for you, and still worked with your Spectra pump.Similar opinion? Write a review on ProductReview.com.au!
VCJ
- 4 reviews
- 2 likes
far from perfect
I have been using S1 pump. It works great when using one side at a time, but the suction goes much weaker and uneven when using double side pumping, turns out it does not really save time to use double side pumping.
Also, the flanges that come with the package seem to be too big and always pull my nipples in too much. I am really worried if this will cause any damage to my breasts. Unfortunately, Spectra does not let customers choose proper flange size when purchasing their pumps.
The customer service person was really hard to talk to, always cut me off when I was trying to explain the issue and kept saying it's the issue with the parts and I need to purchase the replacement.
1 comment
Customer Service T.Spectra
Hey VCJ,
Thanks for taking time out to leave us a review. I'm sorry to hear you are struggling with the pump a little. Flange size can be tricky to work out, but we are happy to help with this, and ... Read more
can provide tips to help you work out the best size for you. All of our pumps come with a 24mm shield set as standard, however we do have other sizes available for purchase if you find the 24mm too large or too small.Similar opinion? Write a review on ProductReview.com.au!
- Verified purchase
Bad warranty on a good product
While it was working, the pump was very good. Quiet, easy to use, and with the battery extremely portable. The battery lasts for a long time, and although it wasn't being used too regularly, it seemed that it was quite durable and would suffer much more punishment.
Unfortunately, there was a problem with the battery charging circuit on my pump. I requested warranty service from spectra-baby.com.au, and the online customer support was quite responsive. However, when they established that the pump was faulty and needed to be sent to them for r...Read more
epair, things slowed down, a lot. I still haven't received the pump back, a month after initially contacting them. They seem very confused about whether it has been repaired, and when I might expect to see it again. I recommend the product. I do not recommend the Australian distributor.1 comment
Customer Service T.Spectra
Hey David, Claire here. Thanks so much for reaching out to us about the issues you've been having. I can assure you delays such as you've been experiencing are rare, and I am very sorry for the inconv... Read more
enience. Most warranty claims are managed and returned within the 7-10 working days we estimate - unfortunately we had run out of shipping boxes to return your pump safely (we don't like to return them just in the pump boxes in case it gets knocked around in the post) and our delivery of new boxes was held up in the post :( I can see that your pump has now been returned to you, and the team have also sent you through some store credit towards your replacement parts when you need them, as an apology for the delay.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
K.lummieasked
Help my spectra pump has turned on but now none of the buttons will work to switch between modes, increase suction or even turn it off.
Samasked
I was pumping and all of a sudden the Spectra turns off! I tried to turn it back on and the screen turns in but there’s no suction or pumping sounds from the pump. After a few seconds, it shuts off.
The battery is fully charged! Can someone help?!
5 answers
Customer Service T.Spectra
Hi Sam, oh no!
Could you please send us a message to support@spectra-baby.com.au so we can do some troubleshooting with you to see what is happening?
I will keep an eye out for your message and go from there.
The Spectra team
This is the exact problem I just started having, did you get any answers?
Customer Service T.Spectra
Hey Sarah, so sorry to hear you're having this issue too :-( If you contact us at support@spectra-baby.com.au we can help you :-)
Spectra Team
Jenn Fasked
Hi it’s my first time to charge my spectra s1 and it takes forever to charge. It’s been drained and currenty charging 1-2 bats for 24 hours! please help?
1 answer
Customer Service T.Spectra
Hi Jen, oh no! It sounds like your adaptor is not assembled together correctly! :(
This is an easy for for you, but if you contact us at support@spectra-baby.com.au we will help you with this. :)
The Spectra team
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Customer Service T.Spectra
Hi Cassie, thanks so much for taking the time to share your experience with your S1. :)
If you want to shoot us a message, there are a few things we can check out to make sure you are getting the best from your pump and increase your output.... Read more
We may need to explore shield fit or how the settings are being used - both can make a big difference for some mums. :) I will keep an eye out for your message so we can help you asap. :) You can email us at support@spectra-baby.com.au Spectra team