Can help boost milk supply
Comfortable breast shields
Device is rather bulky
Terrible customer service
Initially this pump was perfect. After a week of using it I decided to order another tube as I damaged one. Spectra sent me another tube different to the tube that came with the pump - this new tube has terrible suction compared to the original tube. When I emailed customer service regarding this they were very rude, and unprofessional. They made no attempt to remedy this situation. I let them know before writing this review that I was disappointed in their management of my complaint, and they just ignored me.
Absolutely terrible customer service. I gave 2 stars instead of 1 purely because the pump was very good to start off with.
A good breast bump
I bought this product for my wife when she just gave birth to our son but found it difficult to produce any milk by herself. The bump was comfortable enough to use, but we found it did not work that effectively as we expected, it took quite a long time to bump little milk though, so my wife had to sit on the bed for quite a while to produce enough milk for our child very often, so we eventually gave up using it because it just took forever waiting the milk. We had never tried to carry it elsewhere because we did not use it frequently after a co...uple of weeks, but I'd image it would not be difficult to carry it around. Overall speaking, the breast bump does produce some milk but the amount of milk you get also entirely depends on yourself, if you do have enough milk, then you will get a good result.
Purchased in August 2018.
Pump is ok when it works....don’t expect it to last more than one baby though
I was happy with the pump for first baby, used it for several months.
However, when I got the pump out for baby #2 2.5years later to find it is not suctioning properly, I tried new parts but still no good. Contacted customer service and they said $80/$100 to repair - they wouldn’t even provide any troubleshooting advice when asked.
I can’t justify spending an extra $80/100 to use the pump again when it was an expensive purchase to begin with.
Disappointed as I bought this pump as an investment for multiple babies, but to find it only lasted one.
Purchased in October 2016.
Supposed to be the best of the best...
The s1 is light, easy to carry, but awkward to balance on the couch (which is where I usually pump). I can use the pump for 20+ minutes and only seem to get around 80ml whereas another pump I have I can use for 10 minutes and get upwards of 140ml. The nightlight feature is helpful and bright enough to see the screen but not bright enough it's disruptive, the pump is relatively quiet which i appreciate when pumping next to bub while she's asleep. Customer service is lovely, they're very helpful and will usually offer you a discount code if you'r...e purchasing the s1. Shipping was fast. I pump once a day to build supply and a stash for when I go back to work and honestly have not used this pump more than a few times as for the price I am disappointed in the output.. but that may be user error. All in all its a good hospital grade pump which is what I desperately wanted! Edited to add, after spending abit more money I got a shield size that suited me better. The output has increased but I'm disappointed i had to spend even more money.
Purchased in July 2018 for $330.00.
Does not suit me
First of all, I want to give credit to Spectra customer service. They reply to your enquiries very promptly.
For the pump itself, I love the rechargeable feature. You can carry it anywhere in the house without worrying about power plug. And I only charged it once a day. The tubing should be longer. I find that often times it came off from the backflow protector. For me, the suction level was too strong for level 2 but level 1 was too low for getting milk output effectively so I stayed at level 2 even though it gave me some pain. This could be ...
I bought these because of the rave reviews. It does the job and is good value for money. However i found that the suction was not the best if you're looking for something a bit stronger to extract more milk. It was very gentle though & helped me get through the stages where everything hurt from breastfeeding.
Very good but battery needs charging a lot and I have to use Medals parts
Very good pump with many different settings. however I have to use Medela breastshields as the Spectra ones just aren't as comfortable. I have had this pump for a few years now and the battery just isn't holding up as well and I find I have to charge it more now...otherwise it's a very reliable pump.
far from perfect
I have been using S1 pump. It works great when using one side at a time, but the suction goes much weaker and uneven when using double side pumping, turns out it does not really save time to use double side pumping.
Also, the flanges that come with the package seem to be too big and always pull my nipples in too much. I am really worried if this will cause any damage to my breasts. Unfortunately, Spectra does not let customers choose proper flange size when purchasing their pumps.
The customer service person was really hard to talk to, always cut me off when I was trying to explain the issue and kept saying it's the issue with the parts and I need to purchase the replacement.
Doesnt match the hype surrounding it
While it is portable its a pretty bulky unit so its not all that practical as far as portability goes. Availability (or lack thereof) of smaller shield sizes is frustrating. Customer service - started off great but I never received a call back to try and trouble shoot. I've had it a few months now and my supply has steadily decreased in this time. Maybe this is a coincidence but I much prefer the Medela Freestyle I was using prior.
Why call it Hospital Grade
I purchased this product considering the reputation & I am totally disappointed.
As my initial pump was replaced since it was faulty and customer service was bad, I feel so sad to have to write such a terrible review but unfortunately I don't have one good thing to say about this product.
Bad warranty on a good product
While it was working, the pump was very good. Quiet, easy to use, and with the battery extremely portable. The battery lasts for a long time, and although it wasn't being used too regularly, it seemed that it was quite durable and would suffer much more punishment.
Unfortunately, there was a problem with the battery charging circuit on my pump. I requested warranty service from spectra-baby.com.au, and the online customer support was quite responsive. However, when they established that the pump was faulty and needed to be sent to them for r...epair, things slowed down, a lot. I still haven't received the pump back, a month after initially contacting them. They seem very confused about whether it has been repaired, and when I might expect to see it again. I recommend the product. I do not recommend the Australian distributor.
Questions & Answers
Help my spectra pump has turned on but now none of the buttons will work to switch between modes, increase suction or even turn it off.
Just had the same problem! Did you find any resolution?
I was pumping and all of a sudden the Spectra turns off! I tried to turn it back on and the screen turns in but there’s no suction or pumping sounds from the pump. After a few seconds, it shuts off.
The battery is fully charged! Can someone help?!
Hi Sam, oh no!
Could you please send us a message to email@example.com so we can do some troubleshooting with you to see what is happening?
I will keep an eye out for your message and go from there.
The Spectra team
This is the exact problem I just started having, did you get any answers?
Hey Sarah, so sorry to hear you're having this issue too :-( If you contact us at firstname.lastname@example.org we can help you :-)
Hi it’s my first time to charge my spectra s1 and it takes forever to charge. It’s been drained and currenty charging 1-2 bats for 24 hours! please help?
Hi Jen, oh no! It sounds like your adaptor is not assembled together correctly! :(
This is an easy for for you, but if you contact us at email@example.com we will help you with this. :)
The Spectra team
Get an answer from our members and Spectra representatives
- The Spectra S1+ Hospital Grade Double Electric Breast Pump has an inbuilt rechargeable battery, making it more portable and able to be used anywhere, anytime.
- It has a motor life of 1,500 hours.
- It comes with a double kit for double pumping, letting you save time by expressing milk from both breasts simultaneously.
- The breast pump has powerful and adjustable suction ranging between 0-320mmHg, letting you easily choose the setting which is most comfortable for you and produces the desired amount of milk.
- It’s a closed system device, making for a hygienic pumping experience.
- A night light and a timer are both features on this Spectra breast pump, making it easy for you to pump in low-light settings and keep track of how long you’ve been expressing.
- It has a cycle length of 38-54rpm and weighs 2kg.
Points of praise:
- Most reviewers found that this Spectra breast pump had excellent suction, and they also enjoyed how customisable the cycle and suction preferences were.
- According to many reviewers, this breast pump helped boost their milk supply.
- They also said that the breast shields as well as the overall expressing experience were comfortable.
- One pain point noted by reviewers was that this breast pump was quite bulky and thus not very portable. However, this is to be expected of hospital-grade breast pumps.
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