Can help boost milk supply
Comfortable breast shields
Device is rather bulky
Reviewer Photos & Videos
Worst customers service and don't buy their product they are scammers
worst customer service ever , they play blaming game , they blame you for the low suction or say may be your body is changing or something is wrong with hormones but pump can't loose suction what kind of customer service is this. It's only been 4 months and motor of the pump is making different sound which I can tell but customer service ask you to send a video and by looking at it they will know that its not the pump and suggest multiple things and your right to claim for warranty will be denied,i have tried everything with the pump replaced a...ll parts from valves, membrane, backflow protector to even flange too but no luck still suction was low .my pump is still in warranty period but they will decide whether you can claim it or not so everything is in their hands and so they leave you with only suggestions and tell you that its not the pump its your body that's changing...so disgusting and I thought may be its just happening to me but now if you look at their genuine reviews most of them have had same kind of experience where they refuse to exercise your right to have a warranty claim or completely ignore your complaints and keep on suggesting to buy or replace parts of pump.. Do Don't buy from them they are scammers.. I would not recommend the product to anybody .
Purchased in January 2021 at Spectra Baby.
Abysmal customer service if something goes wrong
I found the components of the pumping bottle to be poorly designed. The neck of the back flow protector snapped after a month of use and Spectra didn’t even ask how it happened, immediately said it was accidental damage and refused to replace it. They think good customer service is using a sad face when they tell you they’re not going to help. I would not recommend buying this product unless you’re happy to continually replace parts. Maymom on Amazon sells them if you don't want to give more money to Spectra.
If I were to buy a new breast pump...
Purchased in May 2021 for $379.00.
Terrible customer service
Initially this pump was perfect. After a week of using it I decided to order another tube as I damaged one. Spectra sent me another tube different to the tube that came with the pump - this new tube has terrible suction compared to the original tube. When I emailed customer service regarding this they were very rude, and unprofessional. They made no attempt to remedy this situation. I let them know before writing this review that I was disappointed in their management of my complaint, and they just ignored me.
Absolutely terrible customer service. I gave 2 stars instead of 1 purely because the pump was very good to start off with.
Quiet and comfortable, amazing for early breast feeding days
I love my spectra s1, battery lasts a long time, it has a handy light which has 2 brightness options and it is easy to assemble and keep clean. The pump is very comfortable and quiet. I can not recommend this enough!
Purchased in March 2021 at Spectra Baby for $279.00.
Battery issues, refused manufacturers warranty
After 2 months, battery dropped less than half of its original life. Contact support. Was told the wrong information about battery life and told me there’s nothing wrong with it when clearly there was. Customer service person refused to escalate to management per request and blocked me on messenger. Taking this to consumer affairs
Purchased in December 2020 at Spectra Baby for $400.00.
This pump is absolutely worth every cent! Combing Fenugreek (8000mg per day as advised by midwife) and a lactation Biscuit recipe www.thebakermama.com whilst pumping for 15mins every 2/3 hours increased my supply from 30ml to 180ml plus in a matter of weeks! Easy and comfortable... cannot fault this product at all.
Purchased in December 2020 for $250.00.
Breastfeeding mum's best friend!
This pump saved me so much time, effort, and from getting constant bouts of mastitis.
I used the tommee tippee brand single pump to start off but it became too time consuming and wasn't helping get my milk supply increased.
I bought the spectra s1 pump second hand as we were a bit tight on cash with a newborn.
IT WAS A LIFE SAVER!
I bought all new accessories from eBay and the spectra website ( for health reasons). Wasn't disappointed at the amount of options available and price range for them.
The minute I put the pump to work it was insta...
Purchased in April 2020 at The CPAP Clinic Physical store for $200.00.
Absolutely disgusting service and horrible product
This company are the worst company I have ever dealt with. I bought my pump back in April of 2020, the pump started having suctioning issues in June of 2020. I contacted the team at spectra who insisted there was nothing wrong and that I needed new parts, I sent a video through and they still told me to buy new parts. I am also having issues with the battery which started in July of 2020. They told me to log the battery hours and after logging the hours the pump will only last 90 minutes off charge as opposed to lasting for 3-4 hours (as stated...on their website). After messaging them several times because they were reading my messages but ignoring, they blocked me and now I have no way of contacting them! They are a disgusting company... Do not make the same mistake I did. They are a money hungry business who do not care about their customers. The moment you have an issue with your pump they will dismiss it and then eventually block you, all you have to do is read the other hundred reviews that are stating the same thing. Their reviews on their website are fake. Do not trust this company they will rip you off. They claim the pump comes with warranty but that is a lie. Unfortunately, I learnt the hard way and have been blocked. This company isn't even registered for GST! They are dodgy. Fair trading NSW will be contacted tomorrow and I will not hesitate to fill a court claim. Good luck to them.. They're going to need it. I wont stop until I get what I deserve.
Purchased in April 2020 at birth partner for $372.00.
Horrible customer service: blocked me
Terrible company: avoid this company at all costs. pump became very weak and The battery life decreased under the guaranteed battery life. We were well within our consumer rights to get a warranty claim however this company ignored my messages and then blocked me. I have never dealt with a company like this my entire life. How desperate can they be for more. I will be taking my claim to NCAT. Disgusting people and I will be ensuring the word spreads. AVOID AT ALL COSTS
Purchased in January 2020.
Horrible customer service!! Constant same issue with their pumps!
Horrible customer service! When asked to speak to the manager after the poor service i was blocked! I wrote a letter and was never responded to!
After just over year, the pump died. It would make a ticking noise and then off. They sent a loan pump which did the same thing and made me prove it was the pump and not my brand new parts! Didnt seem empathetic to the fact I exclusively pump to feed my daughter and was very upset as my supply dropped dramatically. Forced to give formula now
My milk never came back to its full capability that it was ...before my pump broke and now 2 months later, my pump is dead again. In my opinion i should either receive a brand new pump or a full refund of the receipt price. To have the same issue in 2 different pumps in only 3 months is shocking.
Purchased in May 2019.
I love my pump!
It has a massage mode to trigger letdowns and a backflow protector to keep the milk and machine safe and clean.
It is powerful.
The only con to this pump is while it’s rechargeable, it’s not super portable. It’s quite bulky to carry around.
But I’m still very happy with my purchase.
Purchased in April 2020 at Spectra Baby for $341.10.
Love this pump!
This pump is exactly what I needed. I'm exclusively pumping as my baby was is special care. It is potable enough that I can still move around the house if needed. The suction and cycles are fantastic. Being able to double pump is life saving.
Purchased in May 2020 at Spectra Baby for $320.00.
A good breast bump
I bought this product for my wife when she just gave birth to our son but found it difficult to produce any milk by herself. The bump was comfortable enough to use, but we found it did not work that effectively as we expected, it took quite a long time to bump little milk though, so my wife had to sit on the bed for quite a while to produce enough milk for our child very often, so we eventually gave up using it because it just took forever waiting the milk. We had never tried to carry it elsewhere because we did not use it frequently after a co...uple of weeks, but I'd image it would not be difficult to carry it around. Overall speaking, the breast bump does produce some milk but the amount of milk you get also entirely depends on yourself, if you do have enough milk, then you will get a good result.
Purchased in August 2018.
Hospital grade and closed system
Has built in battery
Has kept my supply great
Double pumping makes it so much quicker
Can review how many hours you’ve already pumped from day 1.
Many options for pumping cycle and suction preferences.
Purchased in October 2019.
Best breast pump !
Was recommended the spectra 1 by another mum. Love how I can transport it around the house without being bound to a PowerPoint, Ease of use , that is is hospital grade so I can sell it after I'm done with it, and how much Milk I can get out of it. Great price esp compared to other well known brands like medela. It was just as good as the Medela I used in the hospital. Love it and highly recommend it to other mums.
Purchased in November 2019 at Spectra Baby for $303.00.
Questions & Answers
Help my spectra pump has turned on but now none of the buttons will work to switch between modes, increase suction or even turn it off.
Just had the same problem! Did you find any resolution?
I was pumping and all of a sudden the Spectra turns off! I tried to turn it back on and the screen turns in but there’s no suction or pumping sounds from the pump. After a few seconds, it shuts off.
The battery is fully charged! Can someone help?!
Hi Sam, oh no!
Could you please send us a message to firstname.lastname@example.org so we can do some troubleshooting with you to see what is happening?
I will keep an eye out for your message and go from there.
The Spectra team
This is the exact problem I just started having, did you get any answers?
Hey Sarah, so sorry to hear you're having this issue too :-( If you contact us at email@example.com we can help you :-)
Hi it’s my first time to charge my spectra s1 and it takes forever to charge. It’s been drained and currenty charging 1-2 bats for 24 hours! please help?
Hi Jen, oh no! It sounds like your adaptor is not assembled together correctly! :(
This is an easy for for you, but if you contact us at firstname.lastname@example.org we will help you with this. :)
The Spectra team
Get an answer from our members and Spectra representatives
- The Spectra S1+ Hospital Grade Double Electric Breast Pump has an inbuilt rechargeable battery, making it more portable and able to be used anywhere, anytime.
- It has a motor life of 1,500 hours.
- It comes with a double kit for double pumping, letting you save time by expressing milk from both breasts simultaneously.
- The breast pump has powerful and adjustable suction ranging between 0-320mmHg, letting you easily choose the setting which is most comfortable for you and produces the desired amount of milk.
- It’s a closed system device, making for a hygienic pumping experience.
- A night light and a timer are both features on this Spectra breast pump, making it easy for you to pump in low-light settings and keep track of how long you’ve been expressing.
- It has a cycle length of 38-54rpm and weighs 2kg.
Points of praise:
- Most reviewers found that this Spectra breast pump had excellent suction, and they also enjoyed how customisable the cycle and suction preferences were.
- According to many reviewers, this breast pump helped boost their milk supply.
- They also said that the breast shields as well as the overall expressing experience were comfortable.
- One pain point noted by reviewers was that this breast pump was quite bulky and thus not very portable. However, this is to be expected of hospital-grade breast pumps.
|Category||Electric Breast Pumps|
Other Electric Breast Pumps
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.