Was looking at these pillows for ages, eventually decided to give it a go. Regretful purchase. It’s uncomfortable, unusable and expensive.
Contacted customer service but no refund available. Wouldn’t recommend.
Purchased in May 2021 for $219.00.
Pillow is o.k but in my experience does not meet the high performance expectations featured in the advertisements.
Not worth the current $219 advertised price.
Fell for the mass advertising hype, buyer beware next time.
Not convinced that this is the right pillow for me, disappointed to be honest. I've tried it on and off but I am still not getting a good night's sleep.
Purchased for $219.00.
Not convinced yet!
Have had this pillow for a week now, read the reviews like most people I guess.
First night awake half the night, guess it takes getting use to ?
Partner same issue.
Yes its soft and moulds to your neck/head, but my neck pain , headaches are still there.
Waiting to see what all the hype is about......
Purchased in May 2021.
Little neck support for side sleepers
I bought two pillows and regret the expense. My hubby has given up sleeping on his and now sleeps on a much cheaper and firmer alternative.
The sides of the pillow are low and too soft to provide support for side sleepers. I find myself waking up at night trying to fluff it up and wake up in the morning with a tense neck. I'll start looking for a suitable alternative for myself.
Purchased in December 2020 for $219.00.
Bought this pillow for my partner but it gave her neck pains & aches. She hasn't used it since and there isn't a return or trial policy, especially for such a high priced pillow.
Purchased in December 2020 for $220.00.
The reviewer stated that an incentive was offered for this review
- Medium Profile Pillow
Spinaleze do not except returns.
Have been using my medium pillow for over a week now. I found it very hard to get comfortable. The pillow is small. Be aware, no returns because of COVID-19.
Purchased in November 2020.
has given me so much pain in left shoulder and neck
no health conditions, just the pillow has given me horrid PAIN, just used for 2 nights but the pain is killing me! I MIGHT wait and try again when my neck/shoulder recover
Purchased in October 2020 at on line from Spinalexe site for $200.00.
Not for me
I tried to get used to this pillow for a week but found it too uncomfortable. It really is like sleeping on quite a firm rectangular bit of foam. I don't have any medical complaints, I just needed to upgrade my pillow so thought I would give it a try. It's great that you can return it and get some of your money back, but just be mindful that it will cost about $20 to send it back. So for me it was a $100 experiment - but better than a $219 one I suppose.
Not worth it
I have used this pillow for about 5 months now and the quality of pillow worsen. The pillows width has shrunk which is giving me more problem in sleeping now. I wish i could get my refund or replacement.
Purchased for $220.00.
I bought the medium pillow after listening to 2GB. As I have stiff shoulders I thought that was going to help me. It did not at all. It is too low. I gave it to my 19-year old daughter who told me the same thing. Very disappointed!
Purchased in October 2019 for $200.00.
Not up to expectations
Yes as per usual I heard the ad on 2GB. Amazing how the celebrities loved it and one even said he took it on all his trips. They claim it is Hand made? Cant see that as it is memory foam or similar cut to size.
Got 2 and my wife who has a bad back found it made no difference to her sleeping or back.
We have had them for 12 months now and still trying to get completely used to them and make sure they are sitting the right way with the groove on top and the indent facing forward.
I occasionally turn it over and find I have a better sleep on the s...
Purchased in May 2017 for $200.00.
Not As Good As Expected
Husband and I were really looking forward to receiving our pillows, as we expected a lot from them, given how much Ben Fordham had been banging on about them on 2GB. Shipping was slow to start with, but this would have been forgiven IF the product was worth the wait. Unfortunately, it wasn't.
The first night was ordinary and disappointing. Second night was the same.
Personally, my pillow lost all support and by the morning was flat, causing me shoulder and neck pain. I tried a third night and had the worst sleep, battling with neck and shoulde...
Purchased in July 2019 for $400.00.
Excellent design ruined by a terrible flaw
The spinal eze pillow is a near perfect design. You can really feel the support it gives your neck, definitely better than most other pillows. And the neck support flows though to allow better sleeping posture for the rest of your body.
However it is let down by a terrible odour that seems barely noticeable at first but eventually wakes you up with the smell somehow coating your mouth and nostrils.
With my first pillow I contacted SpinalEze about the smell, asking if there was a way to get rid of it. They said an odour wasn't normal, and repl...
Purchased in June 2019 for $199.00.
- Medium Profile Pillow
Good pillow in theory but it slowly falls apart!!
It seems to be a good size pillow to keep you aligned in bed however I’ve had mine for 3 months and bits of foam keep breaking off. I was told by manufacturer I’m not being careful removing my pillow cases. I couldn’t be more careful... terrible quality pillow in the end.
Questions & Answers
I am interested in purchasing a pillow but have been reading all reviews, positive and negative. As the pillow represents quite an investment, in terms of its cost, I would like to know what your returns policy is, please, in case it does not work for me?
With thanks, and kind regards,
Hi Helen B. Just like underwear etc the pillow IS deemed a health product and onec opened can NOT be return for a refund. The pillows are made fresh every day here is Sydney. They are made from a Aerated Visco Material, with UltraFresh - NOT just a 'Foam material' as some people incorrectly state..suitable for asthma sufferers or anyone with breathing problems and is certified as a health Product. As this is a Health Product there is no 'Trial' period - However the pillow be easily trialed (slept on ) as long as the plastic seal in NOT broken for a full refund or exchange. Like any quality product it usually attracts a higher cost. And one other Point - These are TOTALLY Australian 100%, and thats a very important point.
f you have ANY further questions you can visit wwww.spinaleze.com.au Thanks again.
I am a 156cm tall woman with an arthritic neck that causes a stiff neck, neck pain and headaches every morning. I sleep on both back and side. Your site recommended the medium profile pillow but I am hesitant because I have a short neck and most pillows feel like they are too high for me. Can you advise?
It’s been a year and o absolutely love my spinaleze pillow , because of my arthritis in my neck it had to align my neck and dissipate the pain which took about a month . Would recommend and have done so to all my friends
Get an answer from our members and Spinaleze representatives
|Dimensions||125-140 x 550 x 360 mm|
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