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Spintel Internet NBN 25/5 (Standard 25)

Spintel Internet NBN 25/5 (Standard 25)

4.2 from 426 reviews · View Statistics
Listing monitored by SpinTel

Reviews

1.9
44 reviews
  • Value for Money
    5.0 (2)
  • Transparency
    5.0 (1)
  • Customer Service
    4.5 (2)
  • Adequate Speeds Yes · No (2)
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David M.
David M.South-East, TAS
  • 2 reviews
  • 1 like

A bit slow, but I'm happy with it

published

I have only had it for one week. speeds never reached 5mps. I contacted the tech team and they phoned me 3 times and did adjustments their end. now I get 8 - 9mps and even one at 10. This is still a long way from their claimed 21mps. I have tried 3 different speed test sites....Spintel 10.1mps Fast.com 10mps Ookla 22.08mps!!!!! Cheap monthly payments and free phone calls......I wont change.

Value for Money
5/5
Customer Service
4/5
Incentivised Review No
Start DateSeptember 2020
Adequate Speeds No
Standalone or BundledBundled
Contract Type6-month contract
Data TypeCapped Data
SpinTel
Official RepSpinTel
George Z
George ZGreater Melbourne (Metropolitan), VIC
  • 14 reviews
  • 7 likes

Spintel try very hard to satisfy customers.

published

Spintel have always tried hard to provide great service. Recently they have been giving me as much help as possible to deal with NBN issues which are beyond Spintel's control.
It's a shame that the $55 billion NBN is such a disaster.

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Connection TypeHFC (Cable)
Start DateNovember 2019
Adequate Speeds No
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
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Questions & Answers

Hilary B.
Hilary B.asked
NBN 25/5 (Standard 25)

Does this service provide free phone service from landline to local phone services and mobile phones

1 answer
SpinTel
Official RepSpinTel

Hi Hilary, If you have an NBN service with us and you want to add/choose a landline service along with it, you can get Unlimited Local & National Calls to the landline number across Australia. If you want UNLIMITED calls to Australian local, national and mobile numbers you need to add a $10 plan (VoIP/Phone) along with your NBN plan.

For More details: https://www.spintel.net.au/home-internet/nbn

Regards,
Anoop
SpinTel Team

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Spintel Internet NBN 25/5 (Standard 25)

Details

Compare all 6 SpinTel Internet
CategoryInternet Service Providers
Standard Monthly Price $59.95
Typical Evening Download Speed 22.0 Mbps
Max Download Speed 25 Mbps
Max Upload Speed 5 Mbps
Service TypeNBN
Packages AvailableBundle and Standalone
ContractMonthly and Set Period
Data AllowanceCapped/Fixed and Unlimited
Compare all 6 SpinTel Internet
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