SpinTel Plus 50
Part of SpinTel Internet 4.4 

SpinTel Plus 50

 Verifiedspintel.net.au🏆 2024 Award
SpinTel Plus 50
4.4

2,925 reviews

PositivevsNegative
88% · 2,580304 · 10%
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Adequate Speeds Yes · No
Value for Money
4.3
Transparency
4.3
Customer Service
4.5

Reviews

2,925 reviews
Julie
Julie2 posts
  Plus 50

Great online technical support

I'm not great with technology and always need help setting up my modem to NBN each time I move address. And each time Spintel have great staff that walk me through the steps, with easy to understand directions and prompt responses. This time I had the lovely Teresa help me. Thank you Teresa, she had me connected to the internet within minutes. Show details
Stephen S.
Stephen S.Sydney, NSW2 posts
  Plus 50

Advice

Asked advice re connection and received excellent help. Very friendly service. Show details
Nigel Gordon
Nigel GordonPerth, WA
  Plus 50

Technical Support

The customer service person Rain, was very helpful, and professional in her manner, knowledge and understanding. Excellent customer service. Very happy. Show details
allan69
allan69Sydney3 posts
  Fair Incentive Plus 50

Great Service

Gretchen is very professional to her work. I am very pleased to her quality service. Show details
Leonardo S.
Leonardo S.South East Queensland, QLD
  Plus 50

Awesome

very helpful and great technical support and very patient over an hour on chat Show details
Value for Money
Phil
PhilGreater Melbourne (Metropolitan), VIC
  Plus 50

Consistent positive experience

Very positive experience from start to end. Speed has always been consistent and as per contracted plan. Left only because of leaving the country. Ella from support was very efficient to help me in that last step. Show details
Value for Money
Greg W.
Greg W.
  Plus 50

Email accessible Once More - Great Spintel Staff experience!!!

I have been receiving a number of updates in the last week from Microsoft and Norton and at the same time my Outlook stopped working, so I was looking to get my email restarted. I worked with Spintel staff (Marie) who was able to quickly and efficiently have me up and running again in no time. We rolled back to previous version of SW where the system was known to run fine doing step by step changes in order to get things going again. Show details
AKSHAY K.
AKSHAY K.Western Australia
  Fair Incentive Plus 50
Value for Money
Transparency
Graeme Wip
Graeme Wip
  Plus 50

Bill Enquiry

Gretchen,who was the assistant I talked to at Spintel,was very Courteous & polite & was very Professional & lovely in the way she handled my matter,she left me feeling confident that my issue would be dealt with ASAP or as soon as possible,her Mannerism was great & I have co.plete Trust in what she has organised for my NBN Account,thank you Gretchen if you get to read this,Spintel are very lucky to have a lovely woman in you working for them Show details
Helen Dahlberg
Helen Dahlberg2 posts
  Plus 50

Cherry

Cherry was very pleasant and helpful good customer service. Thankyou Show details
Joseph G.
Joseph G.Sydney, NSW
  Plus 50

Extremely happy from customer service support

Cherry was super helpful went over and beyond to help and that’s what customer support is all about and should be like, I congratulate you from the bottom of my heart keep up the excellent work, you should be rewarded for your commitment and reliability and patience thank you is not enough well done CHERRY. Show details
New User
New User
  Plus 50

New connection setup

Gretchen was able to provide me with a solution to move in to the new place with a connection very expertly. Show details
Value for Money
Cindy
CindySouth East Queensland, QLD4 posts
  Plus 50

Penny was very helpful & friendly. Answered my query promptly & politely

Penny was very helpful & friendly. Answered my query promptly & politely Show details
Steve L.
Steve L.6 posts
  Plus 50

teething problems with my plan

Mary was more than helpful and assisted to resolve a number of issues with my service. Always happy to recommend someone that is polite and helpful. Thanks Mary. Show details
Value for Money
Adnan
AdnanMelbourne2 posts
  Plus 50

Spintel has a pathetic customer support after signing up, very disappointed

Spintel has a pathetic customer support after signing up, very disappointed. Show details
SpinTel
SpinTel   DM   
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Questions & Answers

SickOfIt
SickOfIt · Plus 50

Hi guys, looking to switch to SpinTel, question, do SpinTel cancell the other provider etc?

SpinTel
SpinTel   DM   
Bobs.
Bobs. · Plus 50

I was with mate communicate from 2017 onward till last week and just moved to Spintel 50/20 due to recent constant dropouts (last 6 months) and poor speed/ buffering. My ping with mate communicate was around 9 almost every time except dropouts / evenings. The ping I am getting with Spintel is around 50-54 as per the Spintel speed check. Is it normal???

SpinTel
SpinTel   DM   
Seb
Seb · Plus 50

Can I sign up a new NBN plan with Spin Tel by using only with my green colour Medicare Card without Drivers Licence or Passport or any other ID's.

SpinTel
SpinTel   DM   
Seb
Seb  

Thank you for confirmation.

See all SpinTel Plus 50 questions

Details

Compare all SpinTel Internet listings
SpinTel Plus 50
  • 🏆 2024 Award
SpinTel Plus 504.4 
SpinTel Premium 100
  • 🏆 2024 Award
SpinTel Premium 1004.5 
SpinTel Standard 25
  • 🏆 2024 Award
SpinTel Standard 254.5 
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $74.95$79.95$59.95$54.95
Typical Evening Download Speed 50Mbps100Mbps25Mbps20Mbps
Promotional Monthly Price $64$69$49$44.95
Promotional Offer

Enjoy $10.95 off your Plan for first 6 mths offer available for new registrations (usually $64.95/mth).

Enjoy $15.95 off your Plan for first 6 mths offer available for new registrations (usually $84.95/mth).

Enjoy $10.95 off your Plan for first 6 mths offer available for new registrations (usually $59.95/mth).

Enjoy $10 off your plan for first 3 mths, offer available for new registrations (usually $54.95/mth).

Typical Evening Upload Speed18Mbps18Mbps5Mbps
Max Upload Speed 20 Mbps20 Mbps5 Mbps
Max Download Speed 50 Mbps100 Mbps25 Mbps
Contract TypeMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-in
Data AllowanceUnlimitedUnlimitedUnlimitedCapped/Fixed
Packages AvailableBundle and StandaloneBundle and StandaloneBundle and StandaloneStandalone
Service TypeNBNNBNNBNFixed Wireless
Awards 2022, 2023 and 20242022, 2023 and 20242022, 2023 and 20242022, 2023 and 2024
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