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SpinTel Standard 25

SpinTel Standard 25

4.3 from 638 reviews · View Statistics
Listing monitored by SpinTel

Details · 

Compare all 8 SpinTel Internet
CategoryInternet Service Providers
Standard Monthly Price $59.95
Typical Evening Download Speed 25Mbps
Promotional Monthly Price $49.00
Promotional Offer

"Enjoy $10.95 off your plan for first 6 mths, offer available for new registrations (usually $59.95/mth)."

Typical Evening Upload Speed4Mbps
Max Upload Speed 5 Mbps
Service TypeNBN
Packages AvailableBundle and Standalone
ContractMonthly
Data AllowanceUnlimited
Max Download Speed 25 Mbps
Compare all 8 SpinTel Internet
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Reviews

  • Value for Money
    3.0 (4)
  • Transparency
    3.8 (4)
  • Customer Service
    4.0 (4)
  • Adequate Speeds Yes · No (4)
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Annie B.
Annie B.
  • 3 reviews

Constant Drop Outs

published
  • Value for Money
  • Transparency
  • Customer Service
  • Incentivised Review No
  • Connection TypeI don't know
  • Start DateJuly 2022
  • Adequate Speeds No
  • Standalone or BundledStandalone
  • Contract TypeMonth-to-month
  • Data TypeUnlimited Data
SpinTel
BelleSpinTelSend a private message
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Craig
CraigPerth, WA
  • 10 reviews
  • 1 like

Slow speeds and network congestion in WA.

published

Switched to SpinTel from another cheaper provider (who was far better than SpinTel) and found out after that they have no POP in WA, therefore the speed and ping are terrible. The back end of their network is subpar with several network issues experienced in the three days I was with them. I was charged for a full second month although I was with them for three days and experienced constant network congestion and issues. This is in their T&Cs, but a pretty unfair way to bill customers. This ISP would probably be fine if you live in NSW or VIC but I have since moved to another ISP who has a presence in WA and now I get the speeds I pay for.

  • Value for Money
  • Transparency
  • Customer Service
  • Incentivised Review No
  • Connection TypeFTTN (Fibre to the Node)
  • Start DateApril 2022
  • Adequate Speeds No
  • Standalone or BundledStandalone
  • Contract TypeMonth-to-month
  • Data TypeUnlimited Data
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Caza
CazaSydney, NSW
  • 2 reviews
  • 2 likes

Leicester Customer Service

published

Leicester fixed my problem this morning as I had no internet since last night.
He was excellent at his job and solved it very quickly
He was also very friendly and respectful

  • Value for Money
  • Transparency
  • Customer Service
  • Incentivised Review No
  • Connection TypeFTTC (Fibre to the Curb)
  • Adequate Speeds No
  • Standalone or BundledStandalone
  • Contract TypeMonth-to-month
  • Data TypeUnlimited Data
SpinTel
Official RepSpinTelSend a private message

Hi Caza, Thanks so much for writing a review of our service, we really appreciate it.
Cheers!
SpinTel Team

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Gerard
GerardGreater Melbourne (Inner), VIC

Wi fi speed not as listed

published

Wi fi speed for Spintel plan NBN 25/5 (Standard 25) Evening speed as 21Mbps between but I only get less then 10 Mbps on average. That is less then half the listed typical evening speed listed and in that is off peak times as well. Understand that is only an average speed time listed and it always various depending on traffic but the speed is well below 50% that is listed.

  • Value for Money
  • Transparency
  • Customer Service
  • Incentivised Review No
  • Connection TypeFTTC (Fibre to the Curb)
  • Start DateJanuary 2021
  • Adequate Speeds No
  • Standalone or BundledStandalone
  • Contract TypeMonth-to-month
  • Data TypeUnlimited Data
SpinTel
Con G.SpinTelSend a private message

Hi Gerard, if you're only getting 10Mbps we will need to troubleshoot and resolve the issue. FTTC services should be receiving close to max. Can you shoot through your account details and we'll take a look?

Cheers
CG

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Questions & Answers

Hilary B.
Hilary B.asked
Standard 25

Does this service provide free phone service from landline to local phone services and mobile phones

1 answer
SpinTel
Official RepSpinTelSend a private message
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SpinTel Standard 25

Extra Information

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