Spintel Standard 25

The internet was fine and usually reached around 3.5 MB/s ( advertised up to 5). The part of the service that annoyed me was the website which is not very well designed and normally leads you to using other forms of communication for problem resolution. I would recommend anyone else use the Facebook Messenger option for help as it was very quick and helpful for me ( thank you Xyra).

My connection has been unreliable over the last week. Mostly I have had no connection at all. I have turned my modem on and off with no result many times.
I spoke with Mercy at Spintel who proceeded to check my connection and who has addressed this problem by ordering a new Modem. Thank you Mercy for your assistance.

NBN drops out sometimes which can be annoying, but for the price I am paying for unlimited data I can usually deal with it! I just switch to mobile data briefly.

Had a few network issues and service interruptions in less than 6 months, but for the money I've paid it's ok. Was more stable with the other companies if pay extra 10$

The lady who helped me (Flora) was patient and clear in her directions. Earlier I had called andcspoken to a man who was so inpatient and shoutyvrgat I had to end the call. But thanks to Flora in my second call I got it all set up.

I have Spintel NBN the speeds are OK not as good as my previous ADSL2+
My streaming services (Netflix, Prime Video) recently slowed down which was unusual so I contacted Spintel Tech Support.
Hopeless they were slow and it took two days to finally speak to someone.
They told me to check my internet speed and call back which I did.
They then gave me a whole range of things to do none of which worked.
They said that as my TV was in the floor below where my modem is I should go to an electronics store and buy a better modem. They also suggested h...