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Spintel Standard 25
4.3 from 612 reviews · View Statistics
Listing monitored by SpinTel

Reviews

  • Value for Money
    4.5 (6)
  • Transparency
    4.2 (6)
  • Customer Service
    4.3 (6)
  • Adequate Speeds Yes (6) · No
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It met the description however I had issues with the website

published

The internet was fine and usually reached around 3.5 MB/s ( advertised up to 5). The part of the service that annoyed me was the website which is not very well designed and normally leads you to using other forms of communication for problem resolution. I would recommend anyone else use the Facebook Messenger option for help as it was very quick and helpful for me ( thank you Xyra).

Value for Money
5/5
Transparency
4/5
Customer Service
4/5
Incentivised Review No
Connection TypeI don't know
Start DateFebruary 2021
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
SpinTel
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Roslyn Rose
Roslyn RoseNew South Wales

Wonderful help and assistance

published

My connection has been unreliable over the last week. Mostly I have had no connection at all. I have turned my modem on and off with no result many times.
I spoke with Mercy at Spintel who proceeded to check my connection and who has addressed this problem by ordering a new Modem. Thank you Mercy for your assistance.

Value for Money
4/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Connection TypeI don't know
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type12-month contract
Data TypeCapped Data
SpinTel
Official RepSpinTelSend a private message
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Helen
HelenHunter Region, NSW
  • 2 reviews

Pretty great!

published

NBN drops out sometimes which can be annoying, but for the price I am paying for unlimited data I can usually deal with it! I just switch to mobile data briefly.

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Connection TypeI don't know
Start DateOctober 2018
Adequate Speeds Yes
Standalone or BundledBundled
Contract TypeMonth-to-month
Data TypeUnlimited Data
SpinTel
Official RepSpinTelSend a private message
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The reviewer stated that an incentive was offered for this review

Andrey
Andrey
  • 2 reviews

Ok for the money.

published

Had a few network issues and service interruptions in less than 6 months, but for the money I've paid it's ok. Was more stable with the other companies if pay extra 10$

Value for Money
4/5
Transparency
3/5
Customer Service
5/5
Incentivised Review No
Connection TypeHFC (Cable)
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
SpinTel
Official RepSpinTelSend a private message
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HKW
HKWGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Connection to NBN

published

The lady who helped me (Flora) was patient and clear in her directions. Earlier I had called andcspoken to a man who was so inpatient and shoutyvrgat I had to end the call. But thanks to Flora in my second call I got it all set up.

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Connection TypeI don't know
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
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Frank M
Frank MSydney, NSW
  • 3 reviews
  • 2 likes

Hopeless Service

published
Value for Money
4/5
Transparency
3/5
Customer Service
2/5
Incentivised Review No
Connection TypeHFC (Cable)
Start DateOctober 2019
Adequate Speeds Yes
Standalone or BundledBundled
Contract Type6-month contract
Data TypeUnlimited Data
SpinTel
Official RepSpinTelSend a private message
Frank M
Frank M

100001998506

Frank M
Frank M

100001998506

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Questions & Answers

Hilary B.
Hilary B.asked
Standard 25

Does this service provide free phone service from landline to local phone services and mobile phones

1 answer
SpinTel
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Spintel Standard 25

Details

Compare all 7 SpinTel Internet
CategoryInternet Service Providers
Standard Monthly Price $59.95
Typical Evening Download Speed 24Mbps
Promotional Monthly Price $49.00
Promotional Offer

"Enjoy $10.95 off your plan for first 6 mths offer available for new registrations (usually $59.95/mth)"

Typical Evening Upload Speed4Mbps
Service TypeNBN
Packages AvailableBundle and Standalone
ContractMonthly
Data AllowanceUnlimited
Max Download Speed 25 Mbps
Compare all 7 SpinTel Internet
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