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Spintel Standard 25
4.3 from 611 reviews · View Statistics
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Reviews

  • Value for Money
    4.0 (1)
  • Transparency
    3.0 (1)
  • Customer Service
    4.0 (1)
  • Adequate Speeds Yes · No (1)
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Craig
CraigPerth, WA
  • 10 reviews
  • 1 like

Slow speeds and network congestion in WA.

published

Switched to SpinTel from another cheaper provider (who was far better than SpinTel) and found out after that they have no POP in WA, therefore the speed and ping are terrible. The back end of their network is subpar with several network issues experienced in the three days I was with them. I was charged for a full second month although I was with them for three days and experienced constant network congestion and issues. This is in their T&Cs, but a pretty unfair way to bill customers. This ISP would probably be fine if you live in NSW or VIC but I have since moved to another ISP who has a presence in WA and now I get the speeds I pay for.

Value for Money
4/5
Transparency
3/5
Customer Service
4/5
Incentivised Review No
Connection TypeFTTN (Fibre to the Node)
Start DateApril 2022
Adequate Speeds No
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
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Questions & Answers

Hilary B.
Hilary B.asked
Standard 25

Does this service provide free phone service from landline to local phone services and mobile phones

1 answer
SpinTel
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Details

Compare all 7 SpinTel Internet
CategoryInternet Service Providers
Standard Monthly Price $59.95
Typical Evening Download Speed 24Mbps
Promotional Monthly Price $49.00
Promotional Offer

"Enjoy $10.95 off your plan for first 6 mths offer available for new registrations (usually $59.95/mth)"

Typical Evening Upload Speed4Mbps
Service TypeNBN
Packages AvailableBundle and Standalone
ContractMonthly
Data AllowanceUnlimited
Max Download Speed 25 Mbps
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