SpinTel Wireless Internet 4G Unlimited
Part of SpinTel Internet 4.4 

SpinTel Wireless Internet 4G Unlimited

 Verifiedspintel.net.au🏆 2024 Award
SpinTel Wireless Internet 4G Unlimited
4.6

605 reviews

PositivevsNegative
93% · 56132 · 5%
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Adequate Speeds Yes · No
Value for Money
4.5
Transparency
4.5
Customer Service
4.7

Reviews

605 reviews
Hudson D.
Hudson D.
  Wireless Internet 4G Unlimited

very helpful!

Very helpful and kind, albeit a little hard to hear. But that's probably just a problem with the phone itself. Show details
Transparency
Customer Service
Michael W
Michael W2 posts
  Wireless Internet 4G Unlimited

Beat the two-year contract with the other

friendly clearing English-speaking people to help you, Newest no issues at all. It was good to avoid a two year contract with the other Telco thank you very much Spintel. Show details
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Aleks
Aleks3 posts
  Wireless Internet 4G Unlimited

Great employee, poor company

Five stars goes to the Spintel employee, Penny, who helped with my enquiry. very knowledgeable and efficient
However one star rate to Spintel company. A month without internet connection but still charged for it. I had to raise dispute which I was refunded only partially. Then I had to chase it again, several phone calls to try to rectify their error, not to mention waiting 45 minutes, on average, for an answer every time you call
Flor L.
Flor L.
  Wireless Internet 4G Unlimited

Great customer service

Customer service attendant Lay has been very helpful in clearing up my doubts and giving me peace of mind I’ve hired the right service for my needs. Show details
Neeraj
NeerajNorthern Territory
  Wireless Internet 4G Unlimited

Great Experience

Rhea was very helpful and prompt in response of query asked by me
Shirley
Shirley2 posts
  Wireless Internet 4G Unlimited

Effective & friendly

Penny has been friendly, effective and helpful in solving the problems & answering my questions. Show details
Jade
Jade
  Wireless Internet 4G Unlimited

Helpful

Anne was very helpful. Took a while to get through, but Anne was polite and efficient. Show details
Eric
Eric2 posts
  Wireless Internet 4G Unlimited

Very helpful customer service

Xyra helped me effectively once again, this time, with a billing concern. Show details
Warren
Warren
  Wireless Internet 4G Unlimited

Bev ORourke

Customer Service: Thank you Rain for your help very happy. Show details
Divada W.
Divada W.
  Wireless Internet 4G Unlimited

No NBN. For a month now and need it quick

I have not been able to receive the internet because my n b n box on the wall I'd not working I have been in touch with agl and been told that the internet is working on the iPad but the nbn box on the wall is not can you please sort it out as we have an illness and need to get hold of paleit care thanks Mrs Divada and Show details
Value for Money
Transparency
Customer Service
SpinTel
SpinTel   DM   
More
Ford N.
Ford N.Sydney, NSW
  Wireless Internet 4G Unlimited

Exceptional Customer Support Experience

Thank you for your customer service. The customer service officer who supported me, Lili, was very friendly and helpful. Show details
yuhang l.
yuhang l.
  Wireless Internet 4G Unlimited

Great service

Mercy gave me a great assist, happy with the product. Show details
Rex&Denise D.
Rex&Denise D.South East Queensland, QLD2 posts
  Wireless Internet 4G Unlimited

Problem fixed

Rhea was able to fix my problem promptly I was very happy with her service Show details
Tristan Berry
Tristan BerryMetropolitan Adelaide, SA
  Wireless Internet 4G Unlimited

Cherry is a gem

Cherry was definitely the most happy friendly customer service assistant I have ever had, by a country mile!
Andy
AndySydney2 posts
  Wireless Internet 4G Unlimited

Good customer service

I received a bill with an unexpected charge for credit card decline fee due to insufficient funds caused by a big purchase a couple of days ago so contacted their customer service. Cherry served me. She resolved my issue and her service was quite pleasant and impressive. Very happy with the conversation. Show details
See all SpinTel Internet reviews

Questions & Answers

Tim S.
Tim S. · Wireless Internet 4G Unlimited

Hi
What is the model number of the SpinTel supplied modem please?

SpinTel
SpinTel   DM   
Ivan
Ivan  

NetComm Wireless NF18ACV

SpinTel
SpinTel   DM   
William  Tomalin
William Tomalin · Wireless Internet 4G Unlimited

We are pensioners . Curently with Optus ` Ultra 50/20 at around $82/month. Would we be better off withSpintel Wireless and A Netgear AC800S router?

SpinTel
SpinTel   DM   

Details

Compare all SpinTel Internet listings
SpinTel Plus 50
  • 🏆 2024 Award
SpinTel Plus 504.4 
SpinTel Premium 100
  • 🏆 2024 Award
SpinTel Premium 1004.5 
SpinTel Standard 25
  • 🏆 2024 Award
SpinTel Standard 254.5 
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $54.95$74.95$79.95$59.95
Typical Evening Download Speed 20Mbps50Mbps100Mbps25Mbps
Promotional Monthly Price $44.95$64$69$49
Promotional Offer

Enjoy $10 off your plan for first 3 mths, offer available for new registrations (usually $54.95/mth).

Enjoy $10.95 off your Plan for first 6 mths offer available for new registrations (usually $64.95/mth).

Enjoy $15.95 off your Plan for first 6 mths offer available for new registrations (usually $84.95/mth).

Enjoy $10.95 off your Plan for first 6 mths offer available for new registrations (usually $59.95/mth).

Typical Evening Upload Speed18Mbps18Mbps5Mbps
Max Upload Speed 20 Mbps20 Mbps5 Mbps
Max Download Speed 50 Mbps100 Mbps25 Mbps
Contract TypeMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-in
Data AllowanceCapped/FixedUnlimitedUnlimitedUnlimited
Packages AvailableStandaloneBundle and StandaloneBundle and StandaloneBundle and Standalone
Service TypeFixed WirelessNBNNBNNBN
Awards 2022, 2023 and 20242022, 2023 and 20242022, 2023 and 20242022, 2023 and 2024
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