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excellent customer service !
we would like to thank Vahid from splashes spa world Glenhaven for his Excellent customer service!
Vahid was more concerned the spa was right for my family, not just the price tag or showing me the most expensive spas. The attention to detail vahid went too explaining how the spa works and entire process from the minute we walked in the showroom door was excellent! Vahid has even been a available on the phone at all times when we have a few questions and he is always happy to help!
I highly recommend Splashes spa world at Glenhaven.
Cant Wait for Our New Spa
Purchased a Whitehaven spa from Splashes at Terry Hills. Great service and advice throughout the whole process. Charles always communicated to us in a timely, personable and honest manner, ensuring all our questions were answered. Thanks Charles, cant wait for our new spa to be delivered!
Love our new spa and the excellent service.
Have just purchased a new swim spa from Splashes at Glenhaven. The service was outstanding and Vahid has gone above and beyond to ensure the process was smooth. Great communication and customer support both before and after installation. Thanks Vahid and Splashes we love our new spa.
Thank you to Vahid at Glenhaven Splashes for the service he gave when we were seeking to buy our spa.His after sale service was excellent and we will continue to purchase our chemicals from him as he was most informative and attentive .We are using are spa regularly since we have had it installed and so far it has been easy to maintain.The information that was given to us was easy to follow.
The perfect way to unwind and great for all my aches and pains:)
Have just purchased my new spa from Shane at Marsden Park. Shane was excellent throughout the whole process and went above and beyond to find my spa for me. Would highly recommend them to anyone considering a new spa. Looking forward to many years of enjoyment Thanks guys
New way to relax and enjoy the warmer evenings
Thank you to Sam and the team and Splashes Marsden Park for their advice, logistics and after sales service. They provided good advice throughout the process on which spa would be best for our needs, were quick to adapt after a slight delivery mix up and Sam has followed up, (after his initial "familiarisation" visit), to check that everything was ok. Great job!
Time to Relax
We purchased our spa from Vahid at Splashes at Glenhaven and have been very pleased with the whole purchase experience. He recommended the right spa for our family, took the time to inspect the yard and provide advice on the installation and promptly attended when the spa was ready to bring the chemicals and show me how to maintain it. The delivery was a little tricky but the boys did it with ease. The after sales assistance has been great as well. Great job Vahid and the Splashes team.
Andrew from Kellyville.
Nice Spa -and Great service from Sam :)
We purchased a Byron Bay Platinum spa from Sam at Splashes. We also purchased EZ Pads to simplify the installation. The spa was delivered (lifted over the neighbours property using the truck mounted crane) without any problems - and Sam arrived at the appointed time a few days later to demonstrate the spa and how to use the chemicals, and to answer any questions. He also followed up a number of times later that day to check the spa was operating correctly.
As I have owned a spa for 20 years - I asked a number of detailed technical questions a...bout the operation and configuration of the spa and the controller to enable me to decide which spa would be suit me. Sam was very helpful. He was able to answer most of my questions - but when he couldn't - he found out the information and very quickly called me back. If you are looking to buy a spa - I would highly recommended discussing your requirement with Sam. I have provided only an average rating due to the experience with one of the other Splashes staff. When visiting the Marsden Park store, I met another staff member who became aggressive because I asked a lot of questions. He was not able to answer many of the question and in some cases provided incorrect information. Ironically he made a follow up phone call the next day to see if I had all of the information I needed - then when I indicated there was still a few points I would like to understand - he again became abusive and told me that maybe their competitor would like to answer all of my questions.
Best investment from Vahid Splashes
It’s been a year since I brought my spa from Vahid who is based at Splashes Glenhaven he has always been helpful supportive and taught me a lot about keeping my spa in tip top condition.
I love it. Even a year later I still can call him with questions. Nothing is a bother.
I buy my products from splashes too.
Maintenance is easy.
Believe me I shopped around.
Asked 100s of questions.
Vahid sold me the best for my needs and budget.
Very Good Service
Good morning Charles:
Thank you very much for your sincerely help, it was very glad to meeting you when we choose our Spa, you’re very patient and gentle to answer our questions and also came to our home to teaching us how to use the Spa. Many many thanks to you and we surely will introduce our friends to you when they’re asking about my Spa. Thank you very much again for all your help.
Lianshui Ye& Rongrong Xu
We have just purchased our spa from Vahid at Glenhaven. We are very happy with our spa (the Monaco) and Vahid was very helpful from start to installation. He came to our house after it was filled and explained how to clean and look after our spa. I would highly recommend using Splashes at Glenhaven and Vahid to my friends.
Exceeded my expectation
I bought my spa thru Vahid in glenheaven branch
Honestly I just went there to get some inquiries but end up pay the deposit the same day
Vahid was very helpful thru all process and even came to my house personally and show me how spa chemicals works
Very happy with my purchase and recommend him and his branch to anyone who wants to get the best deal and product
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