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Great Product and Service
Really impressed with the quality of our recent Spa purchase from Glenhaven Splashes.
Vahid and the team have been fantastic from overall purchase, delivery and personally coming to my place to help with set up and management of my new Spa. Great communication and customer service. Highly recommend the Splashes team at Glenhaven.
Very relax feeling and excellent massage therapy
We use at least 4-5 days/wk.
My grandchildren loves it and my son and his family come in the weekend to enjoy the spa.
Very easy instructions hence easy maintenance involved to keep the pool clean.
Shane explained us very well and is very efficient and helped us to select the right spa.
We are very happy with our Oasis Monaco Pro Platinum spa from Splashes Spa World at Glenhaven. Not only is the spa brilliant, but the whole purchase, installation and handover process was so easy. Vahid at the Glenhaven store gave us great advice, was always available to answer questions and came to our home and went through a detailed handover process with us.
We have had the spa for 3 weeks now and it’s been great on those cold winter nights. The maintenance regime is critical but it’s a fairly simple process. We couldn’t be happier with our purchase.
Oasis Jamaican Spa... Back Yard Perfection!
After lots of research we chose Splashes Spa World Glenhaven to supply our new Jamaican Oasis Spa.
Vahid was extremely helpful and very customer focussed! He stayed in regular touch with us throughout the delivery lead time and personally instructed us on the operation of our new spa when it was delivered. He has continued to look after us as we buy accessories and Spa chemicals.
The Spa itself has far exceeded our expectations for comfort, quality and design.
Lots of options to adjust jets and lights to suit our mood.
The touch screen controller is excellent too!
The HiFi sound system just tops it off!
Highly Recommended 10/10!
Great sales team.
Elly and Steve from Splashes at Terry Hills impressed us from the beginning. There knowledge about spas and personal service convinced us to make our purchase there. Allowing our kids to try out the show room swim spa so they'd know what it would be like first was a bonus.
Thankfully they were patient with us as our project took much longer than we expected due to a major excavation of our backyard, before we could accept delivery of the spa.
Now that the spa is up and running we are so happy with it's performance and Steve's thorough explanation of it's operation.
I was disposing of my pool as the kids got older and are self's we weren't using it as much but we still wanted something to still cool off in on the hot days in summer so we went out to splashes spa world Marsden park and meet with Shane. He kindness and knowledge on spa was more the helpful. he help us with the right spa for us a lovely 7 seater which he pointed out with a spa you get use out of it all year round
and he was a 100% right we use it every day especially after a long day at work. cant thanks Shane enough
After Purchase Service Simply Awesome
Needing parts for my beautiful spa, I was lucky to get through to Selfie and Elly from the Terry Hills Splashes Store.
Elly was soooooo patient instructing me how to take photos of various spa parts with my smart phone (smart phone, but dumb operator) and forward photos to her.
Selfie (yes, that’s her name) was awesome taking such an amount of time explaining what I needed and sent out very clear instructions with the correct parts. My spa is just like brand new again. The water, crystal clear.
These 2 girls, in my humble opinion, went above an...
Spa Time = Gr8 Time
Spa Time. You don’t get a better bunch of people who know what they are selling and talking about when it comes to everything Spa time! Best thing about having a Spa is our pool gets used twice as much now. Double the use of yours....We use our pool and Spa 3 times a week! It’s the best place to keep in tune with your kids as conversation flows when there aren’t any electronic distractions.
Amazing customer service
Choosing to get a spa was something we took a long time to decide on. We chose Splashes after a recommendation. Best decision we made. From the minute we walked into the Marsden Park showroom to the final tuition on how to use and maintain our spa has been nothing but flooress. Shane and Matt have answered all our questions big and small, even our frantic last minute colour change was not a problem. They have worked with us every step of the way. And I know, should I need to contact Shane again he is more than willing to take my call at any time. They have been one of the easiest most supportive companies I have had the pleasure to deal with in a very long time.
Great Overall Experience!
We purchased a large spa from Rick at Splashes Glenhaven. From the first time we went into the store the service was very good. Time was taken to understand our needs and discuss different options with us. We upgraded from what we were originally going to get in which this needed to be ordered from overseas. The delivery time frame was spot on and the transport company was fantastic. Due to very limited side access, the spa needed to be lifted over our garage in which the transport company did this very professionally without any issues. Rick made two house visits and ensured that we understood how to work and maintain our new spa. I would recommend this company to anyone wishing to make a big purchase like we did! Very happy customer.
Highly recommend Splashes spa world.
Big range and excellent customer service. Delivery and installation was on time and hassle free. Shane from the Marsden Park store was great to deal with and made our purchase a breeze. We absolutely love our new spa and highly recommend Splashes for you new spa purchase.
Beautiful Spa and a Brilliant Experience
We had a brilliant experience with the wonderful team at Terrey Hills Splashes Spa World. We absolutely love our spa and can’t get enough of it. From the day I went in , the staff were so helpful, delivery was so accommodating and well executed and then the team came round again to teach us everything about our new spa. My friend loved my spa so much that they got one.
Excellent Company & Staff
We use our spa daily, it’s so easy to manage& if there’s any help required the Splashes staff are all very knowledgeable. Our special thanks go to Selfie who is a brilliant asset to Splashes, we are very happy to recommend Splashes to anyone looking for a quality spa.
great spa and customer service
We spoke to Rick at Splashes Glenhaven, he went through the options and made sure we got the spa that suited our family. He came to our house twice, first time to check on the location and the second was to show us how to look after it. The kids love it and jump in every day.
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