Splendid Kitchens

But don't go back for a little job after that because they are not interested we have been trying for 15 months for them to do a little job.

January 5th 2018 Update: Would not go back to them

The first work on the kitchen was good but do not go back to them for any other little jobs as [name removed]
will just give you the run around say yes even give you a quote in writing but try to any further and you will get NO where they are only interested in big jobs with big $$$$$$$.

I had similar experience to another reviewer...took 3 months to install a small kitchen.. Reason the project manager got measurements wrong, the installer put handles in wrong spot and had to replace doors, the doors were not what I ordered and finally the project manager left us hanging. Then we got a new project manager assigned who was hopeless! Avoid!!!

November 7th 2017 Update: Misleading - Hinges are not Blum

I am compelled to warn people that this company mislead me about their hinges!!! After only a couple of years following the i...

Installed faulty stove. Had to go to vcat to rectify. They have replaced stove under vcat order but have still not complied with the second ruling. Kitchen is only three years old but the sink tap has already rusted out. Stay away

The guy who did the design was fantastic. Listened to what we wanted and designed a great kitchen. All downhill from there. installation took weeks not days...everyone shifted the blame and couldn't give us any dates for when installers would be back. We paid for Blume hinges to find they weren't all blume hinges. Lots of other errors. Had to chase installer out to the street as sliding bin wasn't screwed in...he said "oh did you want it screwed in?" Don't bother with this mob...

During the sales process ([name removed]) I was promised the world. When it came to the instal ([names removed]) they were terrible with communication - often not bothering to return phone calls for days ore respond to emails. I required 4 bench tops, one of which had to be remade 3 times and was installed on attempt #3 despite it having a 4cm gap from the wall??? When asked about it I was told 'this was the best they could do'. This added to a number of issues with poor workmanship, damage to my apartment and just a general feeling of dealing ...

They asked 50% of payment up front and then a further 40% of the payment when the cupboards were delivered but were not installed. I found out it was illegal what they did. They supplied the cupboards with the wrong colour and they did not want to fix the sharp edges. They said they are not responsible for safety. After 12months the kitchen was still not finished. I also found out they were not registered builders. Keep away from them , they do not tell you the truth!
Nothing! Only the receptionist who had sympathy for me
Everything! Including hidden costs

The initial salesman was great, it was downhill fro there. Poor planning, execution and delivery, ongoing issues with plumbing, ended up costing us much more $, valuable time and patience. We had to chase these guys to finish the work, no warranties were ever given to us for the appliances, the craftsmanship was awful, they didn't clean up after themselves, they scratches the hardwood.
Good sales person and reasonable quote
All the service, the final prospects- wonky countertop, unfinished drawers, poor handles, ongoing plumbing issues

Everything was fine when we first contacted and met the salesmen from Splendid Kitchens. Infact they were excellent and couldn't spend enough time in helping us design a Kitchen, Storage Area, and Bathroom Vanity. Indeed this is the area they excelled and why they managed to get more than one star and obtained our business.

From there on in things started to go bad. First realisation was when they wanted to change our storage doors from having a recessed handle system to small handles.... Structural reasons they claimed. Then the center...