Please avoid these people!
During the sales process ([name removed]) I was promised the world. When it came to the instal ([names removed]) they were terrible with communication - often not bothering to return phone calls for days ore respond to emails. I required 4 bench tops, one of which had to be remade 3 times and was installed on attempt #3 despite it having a 4cm gap from the wall??? When asked about it I was told 'this was the best they could do'. This added to a number of issues with poor workmanship, damage to my apartment and just a general feeling of dealing ...with absolute amateurs. Please stay away from these guys, they are rude, deliver a terrible standard of work and really dont seem to care if you are happy or not. Stuck with a kitchen that I dont like due to poor workmanship and misfitting pieces - looks cheap and nasty.
Great update and improvement
I was very satisfied with Splendid Kitchens. I found them to be reliable and arrived on time. Once work started it was done very quickly except for some plastering which unfortunately was held up because of the christmas break, as tradies seem to have all of January off. Overall very satisfied with the result and have referred them to others.
reliable, relatively inexpensive
Work place kitchen
I was reccomended to Splendid from friends who'd had Splendid do their kitchen. I needed a no fuss, cost effective, kitchen for our work office. And i needed it FAST, i had staff moving into the building with no kitchen. Splendid was fantastic from begining to end, they priortiesed our job and handled everything timely, right down to the cutlery draw inserts that were forgotten they had them delivered the next day!
I have just recommended them to my mother who is in the process of getting her kitchen done! The knowlede and expertise of [names removed is outstanding, couldn't reccomend them high enough!
Knowledge, responsive to budgets, flexible
Don't waste your money!
They asked 50% of payment up front and then a further 40% of the payment when the cupboards were delivered but were not installed. I found out it was illegal what they did. They supplied the cupboards with the wrong colour and they did not want to fix the sharp edges. They said they are not responsible for safety. After 12months the kitchen was still not finished. I also found out they were not registered builders. Keep away from them , they do not tell you the truth!
Nothing! Only the receptionist who had sympathy for me
Everything! Including hidden costs
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Don't go with splendid kitchens
The initial salesman was great, it was downhill fro there. Poor planning, execution and delivery, ongoing issues with plumbing, ended up costing us much more $, valuable time and patience. We had to chase these guys to finish the work, no warranties were ever given to us for the appliances, the craftsmanship was awful, they didn't clean up after themselves, they scratches the hardwood.
Good sales person and reasonable quote
All the service, the final prospects- wonky countertop, unfinished drawers, poor handles, ongoing plumbing issues
Company moves the Goal Posts after sign up.
Everything was fine when we first contacted and met the salesmen from Splendid Kitchens. Infact they were excellent and couldn't spend enough time in helping us design a Kitchen, Storage Area, and Bathroom Vanity. Indeed this is the area they excelled and why they managed to get more than one star and obtained our business.
From there on in things started to go bad. First realisation was when they wanted to change our storage doors from having a recessed handle system to small handles.... Structural reasons they claimed. Then the center...piece of our kitchen.. A small walk in Pantry and the only reason we signed up, Had the design changed after we paid our deposit...This time they claimed the fridges were too big allow the small walk in Pantry be built the way we had designed. After everything was fitted and our large fridge and freezer were installed I realised that there was at least 250ml of room extra for the Pantry, which may not seem like a lot, but in Kitchen terms it is. For some stupid reason I believed these excuses and now realise they were nothing but simple cost saving measures on their part. Especially the recessed handles on the storage area. To top it all off after a 12 day wait to have our splash back fitted, which actually didnt bother us to much... on the exact same day it was fitted we had a phone call asking when we would pay. Within 8 days we had a letter threatening legal action. I always figured that 14 days within completion was the standard procedure with these matters. I am intending to wait the full 14 days as I dont feel like paying straight away for the above reasons. So to sum up... only use this company if you are prepared for the cost saving changes on their part after you paid your 90 pct of the Total. I felt after paying 90 pct, that living with the changes was better than chasing the best part of 14K. Rock and a hard place is the term I think is most often used. Beware this company... it's the only bad experience I've had in my 200K plus renovation. Friendly capable salesmen and good reception staff. Changing vital parts of the Kitchen and Storage after 90pct of total was paid.
Fantastic Perfomance by Splendid Kitchens
I would Like to take the opportunity to thank all the tradesman for there professional attitude throughout the fitout of my new kitchen.
I also like to make a special thanks to the Splendid Kitchens Staff for there time and patients with the design and colors as the kitchen would not have turned out as fantastic as it has.
I would recommend to anyone to at least allow splendid kitchens to assist with a quote before make a final decision on who builds there kitchen. You will not be disappointed.
Finally, the finish of the kitchen turned out a...
I love my new kitchen.....they get my
A friend of mine gave me their number and i was impressed that they came around in just 2 days from when i called them.
I loved the way they came to our house and spent almost 2 hours to discuss our requirements and listened to what we wanted. She even showed us 3D design, went through colors etc. The very next day we went to their beautiful showroom in Preston and made a decision to go with them as none of the other mob's did what they did for us. We got emails from them updating us on their progress, and it was all very good right through to...
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