Tom brady signed ball
Sold a fake ball, went to authenticate and found totally fake, checked google reviews, found same experience from other buyers. Beware.
Don’t waste your time the customer service is terrible, I read a review in which the company is decribed as a scam, I emailed asking for a photograph of the item I was purchasing to put my mind at rest this was met with an entourage of abuse very unprofessional and told my order had been cancelled I will not be receiving a refund. I am now left with the time consuming task of a charge back via my bank.
Terrible customer service
I ordered two items and I called to ask a few questions. The owner was incredibly rude and abrupt. The email sent confirming that the items had been sent was literally just the tracking number and nothing else. I spent $2000. While the items are nice I would rather have spent more money with a different company that would’ve been friendlier.
Find out how Sports Online compares to other Sports & Recreation Shops
Know better, choose better.
Worst online experience ever
It has now been over 4 weeks since I placed my order and I still haven't receive my goods. Every time I ring they inform me it's " On it's way" however are unable to supply a tracking number.
I'm now lodging a claim through BPay to have my order cancelled and get a refund.
Rude & untrustworthy!!
I recently purchased an item through sports online. Had arranged for payment plan to make two separate payments. Account was debited without consent!! Poor organisation, my matter was poorly handled and was met with a completely rude and arrogant CEO who was more interested in failed attempts to belittle me with how many uni degrees he has rather than addressing my concerns of mismanaged personal details and unauthorised debits. In his poor attempt to rebut my assertion that the customer service was lacking, he forwarded emails, containing pe...rsonal information of other customers. Do not trust your information with this company! Found the exact same items much cheaper anyhow purchasing straight from the US where Sports Online buy from anyhow and jack their prices !! Only positive was the initial customer service rep who was polite however he left - probably a wise choice on his part! Never again!! Have many friend interested in buying sports memorabilia and Sport Online have now cost themselves quite a few customers!!! Terrible customer service, passed on another customer's details, debit your account without authorisation
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.