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Sportsgirl

Sportsgirl

Physical store, Online store (See All)
2.7 from 99 reviews · View Statistics
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Would never come back to this store.My partner buy a dress for me but he wasn’t sure about the size so he bought size

published

Would never come back to this store.My partner buy a dress for me but he wasn’t sure about the size so he bought size 12 instead of 10. Went in store ask for store credit and sales girls were very rude and got told that we have a policy neither refund nor for store credit , Which is totally crap

Product Quality
1/5
Customer Service
1/5
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The reviewer stated that an incentive was offered for this review

Karmun
KarmunSouth East Queensland, QLD
  • 3 reviews

Beware of Sportsgirl Returns policy!

published

I purchased 3 items online during a sale.
They were supposed to be sent express post, but i don't believe they were - Order arrived about a week later.
Anyway, one item was too big, so I went to my local store (within 2 days) and found the correct size and requested an exchange.
The store assistant was happy to process the exchange, but I was advised that since the sale was no longer in place, I would have to pay an extra $18 for the smaller size!
My response was that if that was their policy, I wanted to return all 3 items purchased for a full refund. Subsequently, the store manager approved my exchange request at no extra charge.
What a ridiculous returns/exchange policy! I will not be shopping online @ Sportsgirl again!

Product Quality
3/5
Shipping
3/5
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Deniz
DenizSydney, NSW
  • 6 reviews
  • 8 likes

Effing LOVE! Great Quality, Great Value

published

Sportsgirl kinda disappeared for awhile, and then I noticed it's return about 3 years ago, I went into the store for nostalgic reasons cause I used to shop there all the time as a teen. I was surprised that they kept up the quality of their clothes & astonished at the prices - cheaper than it was 20 years ago!! I'm not kidding!! I love all their Classics like Sportsgirl T Shirts, jumpers, duffle bags, accessories, beauty products... Everyfinkkkkk! Have to admit tho, wearing so much stuff emblazoned with Sportsgirl is a little embarrassing, but worth it for the value I get for such nice clothes. I can never pass a store without popping in, cause I never know what I'll find on sale.

Product Quality
5/5
Customer Service
5/5
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Hayley B.
Hayley B.South East Queensland, QLD

Loved the hair massager

published

Order the butter hair massager on Tuesday, got it really quick on Thursday. The colour is so cute its a pastel yellow and the material its made of is really soft, and it was only six dollars. I love it going to use it all the time! Highly recommend!!

Product Quality
5/5
Shipping
5/5
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Burns skin

published

Burns like chilli. Left my daughter with burns on her lips. I tried it and burned like crazy, and even burned my tongue. Couldn’t get it off. Staff returned no trouble. Should be removed from shelves.

Product Quality
1/5
Customer Service
5/5
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octoeight
octoeightPerth, WA
  • 5 reviews

horrible eyeliner, a crayon would have worked better.

published

while the actual shopping experience and clothing are decent but the eyeliner i bought was terrible. i can't even call it eyeliner it was more like a cheep crayon that doesn't work. i even tried it on paper and it barely showed up. the clothing is okay though, over priced but okay.

Product Quality
1/5
Customer Service
4/5
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OMG MY DREAM PLACE LOVE IT LOTS

published

You should sell phone charms!!!!!it would be so awesome and it would satisfy me lots pls do it and notify me when u do

Product Quality
5/5
Customer Service
5/5
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This was so annoying

published

I bought this necklace TWICE AND SPENT NEARLY $20 on it and it broke so so so easily both times. I was literally just taking it off gently and it broke. So annoyed witn the cheap material and how I have wasted my money. Make your items stronger sportsgirl

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Product Quality
2/5
Customer Service
4/5
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Kate
KateCentral West, NSW
  • 2 reviews

Plumbing Lip Mask

published

Sports girl, you had the best lip gloss! What happened? Did you change the formula? It now tastes more like water melon and the texture is less tacky. It was great before and kept your lips subtle and moisturised for quite some time. It had a great sticky feel when applied and then soaked in beautifully to keep your lips soft and smooth, in comparison to other products on the market I have tried this was the bomb!
I hope you change it back to how it was as I'm sure others feel the same way.
Hope you all have a safe and Merry Christmas :)

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Incentivised Review No
Store LocationOrange NSW
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Steffy M.
Steffy M.South East Queensland, QLD

Christin Tombul store QLD

published

Christin the store manager at the Tombul store is fantastic, helpful and genuine in her manner. She goes above and beyond in her customer service. Great assets. Thank you for making my Xmas shopping in your store a pleasant experience.

Product Quality
5/5
Customer Service
5/5
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Jackie
JackieNew South Wales

Sizing is way off for curves girls

published

I received one pair of denim shorts size 12 which is my size for all shorts across the board, they were insanely tight so I bought another pair of denim shorts a size 14 and again they were so tight. I could zip and button in up but it isn’t comfortable. I would say sizing isn’t completely accurate especially for girls who are curved and have hips and a bum.

Product Quality
4/5
Shipping
5/5
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Binu J.
Binu J.Sydney Surrounds, NSW

Bad customer service by Manager

published

I tried some cloths on about to buy it from counter The woman goes you are wearing shop cloths . I am like no and none of the shop cloths matched my dress even in colour.
I was so angry I said please inspect my bag .she called security to say I harrased her oh my God [Name Removed] is a witch and she is the manager.

Product Quality
1/5
Customer Service
1/5
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Angry
AngrySouth-Eastern Region, NSW
  • 2 reviews

Appalling customer service and shipping times

published

It’s been 7 days since order was placed with no shipping confirmation (website states 1-3 days) and absolutely no response to the 3 emails I’ve sent to Sportsgirl customer service team.
APPALLING service

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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Selena
Selena
  • 2 reviews
  • 1 like

Prompt, friendly and wonderful items

published

I have had a few orders now, sent to New Zealand since I have been unable to fly to Oz due to covid. Every order has been promptly sent, some the same day as ordered - very impressed. All items exactly as shown on the website, although some of the blue/aqua/cobalt colouring is different, but still likeable. My recent one included jewellery and there what a nice note with a smiley face letting me know the jewellery was inside the shoe box. This shows the thoughtful of the packer and that they obviously enjoy their job and customers. So because of their prompt service, wonderful clothes and friendly staff, I will continue to buy from Sportsgirl and recommend them to others. Thank you, and hope to visit your stores next year.

Product Quality
5/5
Shipping
5/5
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PALMSYD
PALMSYDsydney
  • 47 reviews
  • 28 likes

Excellent Online experience with Sportsgirl!

published

Made two separate orders over 2 weeks, both deliveries arrived within 3 working days to rural NSW. From my experience, the service is excellent. Will shop with Sportsgirl again.

Product Quality
4/5
Shipping
5/5
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Questions & Answers

Fanfics A.
Fanfics A.asked
Sportsgirl

How do I pair my left sportsgirl airpod to the right one?

No answers
Cameron. A
Cameron. Aasked
Sportsgirl

are the airpods worth the $40?

1 answer
octoeight
octoeight

no, they broke really quickly

Charlotte D.
Charlotte D.asked
Sportsgirl

Can you have Nokia 5 phone cases?

1 answer
Cameron. A
Cameron. A

yes

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Sportsgirl

Details

Compare both Sportsgirl
CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping No
Labels Sold Own LabelOwn Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress ShoesCasual & Dress Shoes
Clothing TypeGeneral / EverydayGeneral / Everyday
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