??!
1 photo
Sportsgirl
2.6 from 82 reviews · View Statistics

Reviews

Previous
Next
LEIGH

LEIGHGreater Melbourne (Inner), VIC

unable to exchange items

published

Purchased 4 clothing items online for my daughter for Christmas presents. When the items arrived they were too large. I looked into how I could exchange for a smaller size but I was unaware that online purchases are not able to be exchanged. It says you need to get a refund and purchase the product again. To refund the product you need to pay $8.95. The website says you can take the item to an outlet to exchange which I would have done if they were open! Due to covid in Melbourne no shops are open and if they were I would not have purchased online. Very disappointed in the lack of service and will not shop at Sportsgirl again.

Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingVery large
Product AppearanceNot as advertised
See all answers

Love!

published

What a great store. The ladies at the Karrinyup store are always so helpful and lovely. I love the product, the quality is amazing, I have had pieces that have lasted years. Definitely recommend.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
See all answers
Ava Z.

Ava Z.Sydney, NSW

  • 5 reviews
  • 1 like

best store

published

I'm not going to write about a particular store as their is a reviews section for a reason.
Instead, I'm going to say that by far Sportsgirl is one of the best young fashion shops I have been to.
I go to in store every time I see sales as I know for a fact they are going to be good.
full price can be ridiculously expensive however I won't take a star off as their are sales nearly all the time.
keep it up, Sportsgirl!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Footwear Shops & Brands

Find out how Sportsgirl compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
Ebony-Jade

Ebony-JadeCentral Highlands and Goldfields, VIC

Bendigo

published

Dissatisfied with lack of customer service and comments made that were not necessary will not be going back to the bendigo store in a hurry!
Be kind itd not hard
Bendigo store the way the staff refused to take cash and told the young girl in front of me that her till is only set up for card was down right rude the girl wanting to purchase her if said she didbt want the products if she wasnt aloud to pay cash and left. Sales lady then said that she didbt give a ** if cash is a legal tender that it was a waste of her time to deal with cash i was shocked to hear her say that to an assumed co worker who was leaning on the bench sipping his coffee worst way to treat a customer

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBendigo
SizingTrue to size
See all answers
Amie C.

Amie C.Metropolitan Adelaide, SA

  • 6 reviews
  • 5 likes

Great service, very happy.

published

Have made several orders through Sportsgirl online store all have been delivered within a week and a half of order being made and all orders weather it be cosmetics, clothing or shoes Have been sealed and or wrapped appropriately very happy with the service, would definitely recommend. 5 stars.

Incentivised ReviewNo
Crystal

CrystalGreater Melbourne (Inner), VIC

So Dissapointing!!!!

published

I've always been a fan of Sportsgirl but I must say.... The lack of communication regarding my order which was placed over a week ago and absoloutley no response to my online enquiry has been such a let down and an absolute turn off. There is all the time in the world for you on instagram posts regarding their products but no time for you once they've got your money and leave you wondering where the hell is my order?! So dissapointing, I understand if there are delays.... just let customers know!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Ashleigh

AshleighSydney, NSW

Bought eye lashes the worst quality ever broke b4 using and the glue didn't stick

published

I just eyelashes the five pack yesterday at sports girl I took them home called apparel favourite before even got them off the packet tried another pair with the glue doesn't stick at all couldn't weather waste of $20

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationTop Ryde
See all answers
Tatijana

TatijanaSydney, NSW

Products arent that good

published

Personally I dont buy clothing from sportgirl. I have bought other stuff before not horrible not not the best. I bought a fluffy body scrub there and it was watermelon scent. I use it in the shower and as soon as I wash it off The scent went away! I always recieve fine service from the girls at merrylands Sydney but I feel like sportsgirl needs to improve their formulas and stuff.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMerrylands, Sydney, NSW
SizingTrue to size
Product AppearanceAs advertised
See all answers
Anonymous

AnonymousMurrumbidgee Region, NSW

  • 3 reviews

Amazing help

published

I went in to wagga store to buy a popsocket and asked the person if they had one she said I think there is one in hear and there was not so she went and checked out the back she looked high and low for me and when she could not find one she said ohh I’m so sorry thanks for great service sportsgirl wagga so I ended up buying one of the phone rings

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWagga wagga
SizingTrue to size
Product AppearanceAs advertised
See all answers
Footwear Shops & Brands

Find out how Sportsgirl compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
Julie

JulieSouth East Queensland, QLD

  • 13 reviews
  • 13 likes

Dress online 40% off

published

I visited Pacific Fair store to buy a dress. I tried it on and it was perfect. I wasn't able to purchase in store due to discount only being online. The ladies are all lovely in there and couldn't have been more helpful. I purchased online but very much appreciated there assistance.Thankyo very much

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPacific fair
SizingTrue to size
See all answers
Sally S.

Sally S.Greater Melbourne (Metropolitan), VIC

Expensive and immodest

published

Some designs are ok, but generally speaking the price is too high especially for the quality of clothing being made. Also there's not enough variety for girls who don't want to have their entire chest/legs/arms on display. I mainly struggle with the deep v-necks which makes sportsgirl clothing difficult to wear and make modest.
I just don't bother buying from here anymore.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorthland
SizingSlightly small
Product AppearanceNot as advertised
See all answers
Connie S

Connie SSydney, NSW

  • 4 reviews
  • 3 likes

Service.

published

had the pleasure to be served by evie at narellan town centre today, what a stylish, fantastic, genuine girl she was. Quite intelligent and creative, she gave me her best opinions on style. Congratulations sportsgirl on employing such a star what an asset to your brand! The other girls were very lovely too.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers

False eyelashes

published

I tried taking eyelash out of the packet, the glue was so sticky it ruined the eyelash. I tried taking out next pair - exact same thing happened. Would not recommend!!!!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly large
Product AppearanceNot as advertised
See all answers

Processing time so fast!

published

Great bargains, plenty of variety. I love the products even though they were all really cheap the quality is excellent! I'll def buy online more often considering I ordered on Tuesday and it arrived on Friday

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Alex

AlexSouth East Queensland, QLD

Willows Shopping Centre - Townsville

published

I have never had a negative experience at this store until today. I went into the store and brought the product I wished to buy up to the counter. The service I received was disheartening.

The staff member walked up to the counter, I received no greeting despite me initiating one with a smile and saying “hello”. I was disregarded. My item was scanned, bagged, no farewell was given.

It was upsetting. I will be reluctant to go there again in the future.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWillows Shopping Centre Townsville
SizingTrue to size
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

Footwear Shops & Brands

Find out how Sportsgirl compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
Cazzita

CazzitaMetropolitan Adelaide, SA

  • 2 reviews
  • 2 likes

Fab customer service

published

Great service from Emma at Marion, Adelaide today who went above and beyond in an friendly manner to accommodate my wishes. Thanks Emma! Good range of products to suit all ages and sizes too.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Sasha

SashaGreater Melbourne (Outer), VIC

It’s good but the nails are terrible (but super cute!) they came off on the first day

published

I was satisfied with the range of products and the store was easy to find but I am really disappointed in the stick on nail quality! They all came off in the first day

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
See all answers
Sabrinna

SabrinnaGreater Melbourne (Outer), VIC

  • 9 reviews
  • 5 likes

Gone to the dogs.

published

The current styles look like they are straight out of the late 80's. Nearly everything is baggy and oversized, which is just a way to detract from not being capable of doing tailored, high quality clothing. Trashy designs, trashy fabrics, trashy workmanship at a mid-level price point. Staff are over-zealous to sell, pointing to targets set too high and pressure being placed down the chain.

It's sad. Sportsgirl was once a good brand.

Impressed with quality but unimpressed with gift card online redemption

published

A quality store with high quality makeup and good face to face service. I was annoyed that I wasn't able to redeem a gift card online, I was not able to make it into the store so I wanted to order online using my gift card but I quickly found out that I was not able to use a gift card. I was very disappointed with this as it makes it inaccessible to some people

Sydney

Sydney

  • 3 reviews

Templestowe Sportsgirl is amazing

published

I recently visited the newly opened Sportsgirl at The Pines in Templestowe (Victoria) and I was so pleasantly surprised at the customer service! Unfortunately it was a few weeks ago and it didn’t occur to me to leave a review until today and I can’t remember her name. Def recommend checking it out, though! The testers are almost new and are top notch quality :)

Page 1 of 5

Questions & Answers

Steph A.

Steph A.asked

Sportsgirl

Why has the charging case got a blue led light instead of red on the Bluetooth earphones?

No answers
Emily

Emilyasked

Sportsgirl

I’ve brought the sports girl earphones twice now and both sets have been faulty am I doing something wrong. One earphone won’t work at all. I press and hold the button and only one will flash the blue and red light. They have been on the charger for 2 days so That’s not the problem either. Didn’t think I could be so unlucky to get two faulty pairs. HELP

1 answer
Christine P.
Christine P.

Had the exact same issue. So annoying

Rae

Raeasked

Physical store

Do sportsgirl employ people with lots of tattoos and what’s the age they hire up to?

No answers

Get an answer from our members

Details

Compare all 2 Sportsgirl
CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping No
Labels Sold Own LabelOwn Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress ShoesCasual & Dress Shoes
Clothing TypeGeneral / EverydayGeneral / Everyday
Compare all 2 Sportsgirl

Visit official website

Other Footwear Shops & Brands

Previous
YesStyle

YesStyle

4.6
(5,109)
Luxe.It.Fwd

Luxe.It.Fwd

5.0
(100)
Birdsnest

Birdsnest

4.8
(126)
Showpo

Showpo

4.4
(3,945)
JENNEN Shoes

JENNEN Shoes

4.8
(101)
Hello Molly

Hello Molly

4.4
(498)
ASHLEY LIM

ASHLEY LIM

5.0
(47)
The Iconic

The Iconic

4.0
(2,571)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.