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Sportsmans Warehouse

Sportsmans Warehouse

Online store, Physical store
3.4 from 19 reviews · View Statistics
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Reviews

3.4
19 reviews
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (1) · No (1)
  • Shipping
    5.0 (1)
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***Avoid This Seller *** Buyer Beware - No Customer Service

published

I Purchased a pair of Asics Gel-Kayano in the wrong width by mistake. I asked about the return policy and received no response. Do not buy from this seller.

Product Quality
Shipping
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Constructive
Constructive
  • 3 reviews
  • 2 likes

Missing part of order no refund

published

Missing part of order, raised 2 tickets with them, they ignored my email, asked for partial refund via PayPal. Very unhelpful and dishonest. Would not recommend dealing with them to anyone

Incentivised Review No
Return Claim MadeNo

Avoid at all costs

published

I bought a pair of shoes through the website. Money came from my account but I didn't receive any email confirmation of purchase or tracking number. They didn't arrive after 2 weeks. Emailed them - they told me it was a "system error" and they couldn't fulfill my order.

Incentivised Review No
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Waited for 7 days and got the wrong order delivered

published

I order 2 pairs of sneakers on black friday with express postage. I hadn't received any dispatching notification even 6 days post order, so I rang them and spoke to someone that said oh we only have 1 of the 2 shoes you paid for in stock, bit they offered an alternative to try. I received them 5 days later and both shoes were not what I ordered or agreed to.
I have emailed and called many times in the last 4 days trying to return them and I can't get hold of anyone.
Terrible service and waste of money and time!

Incentivised Review No

Would not recommend

published

Placed an order 7 days ago and still not have received any notification that my items have shipped. I have emailed the company 3 times and tried calling numerous times a day with no response. I will be contacting Paypal to try to get my money back.

Would not recommend ordering from this company.

Incentivised Review No
Sara
SaraCanberra
  • 13 reviews
  • 7 likes

$2000 trampoline and no commitment

published

Questions & Answers

Sandra D.
Sandra D.asked
Sportsmans Warehouse

Can I have a phone number ?????

No answers
Sandra D.
Sandra D.asked
Sportsmans Warehouse

Where is a shop or warehouse I can return a ladies top

1 answer
3m3n3m
3m3n3m

Do you have an internet connection? If you do.. What you do is go to this search engine called Google and type in sportsman's warehouse contact.

Sandra D.
Sandra D.asked
Sportsmans Warehouse

Is there a shop in Melbourne I can Actually visit

2 answers

I don't know I'm in Qld. I still haven't heard back from them regarding my return and refund. I will be contacting the ACCC next week. DO NOT BUY FROM THEM.

Sandra D.
Sandra D.

I Already bought from then big mistake

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Sportsmans Warehouse

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