- Online store
- Verified customer
Worst Customer Service I have experienced
Purchased Two items within minutes of each other.
I was emailed and advised one of the items was not in stock, on which I had emailed and requested an immediate refund..... and then was advised I would receive the item. Appears just some confusion at the store and was fast around their communications.
The second item was where the unprofessional behaviour started, I had emailed a couple of times and requested for a different item of the same price immediately after the order. I did not receive any responses (unusual from the previous respons...es on the first item) and when I had called the store, a young man answered and was extremely unprofessional . He said and I quote, "Its your fault from ordering the wrong item" and "I cannot guarantee you a refund if the item is returned un-opened- even if I refused the delivery" and "I shouldn't expect that they monitor their emails all day" he had advised the item was already couriered and there is no way to track the item. This was puzzling cause I was emailed the tracking number from the same person at the same company. End result was frustrating. Customer service was extremely unhelpful and there are many other online stores that will be a lot more accommodating. Not Recommended!!!
Amazing customer service.
Bought supplements online, they were extremely helpful with the parcel and also with recommending the right products/gym supplements for my needs! Would recommend to everyone & have amazing range of products too!
- Sporty's Health
- Verified customer
Fantastic and very trustworthy
Ordered some pre-workout that no other store in Australia seemed to sell. The staff rang and messaged me to let me know that unfortunately their stock had gone hard and they offered me a refund or the option to pick a different product. They were very quick and helpful. I've ordered from another large popular online supplement store in the past and received hard pre-workout which they refused to refund.
100% recommend them and will be buying from them in the future.
Always good service
They were so helpful when I went to get some new shoes for my son for his birthday! I had no idea what to get and they realy gave the time to make sure I got the right thing without overspeanding
Great online supplement company - totally recommended.
I have used Sporty's Health since 2010 via online purchase.
Great information, products, shipments, after-sales service.
I completely recommend them.
I have used this company for a couple of years now. You order one day and get the next. If there is a problem with supply they always phone. I highly recommend them.
Don't have in stock but take orders
I ordered calcium supplement, next day they rang me and said it was out of stock. I agreed to wait 1 week. After one week not receiving anything I rang back and requested refund. Money was refunded to my surprise.
Good Price and Fast Shipping
Appears to be an excellent company. I ordered a few very well priced protein powders and they were speedily delivered, Another positive is that the powders purchased in late March 2014 all had far away expiration dates of November 2015. Faultless, I couldn't have asked for more in this transaction. I couldn't find any online reviews for this company, so it was a bit of a leap of faith. Hopefully my future orders will all be as smooth as this one.
Very good price, fast delivery, good website
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