From February 1st, 2020, until the 30th of September, 2020, Springfree Trampolines is offering a $100 Springfree voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Don't buy a second hand Springfree Trampoline
I know that there is a lot of love for Springfree Trampolines but I didn't see any honest reviews from people like myself who thought it was a good idea to buy one second hand because I thought it would still be good quality. I could have bought a new Vuly trampoline for the same price but I thought I was doing the right thing.
The trampoline I bought was about 4 years old and as soon as I got it, the stitching on the mat started ripping leaving giant holes and the plastic rod holders stitched into the mat starting snapping in half. Not just o...ne, it was about 6 or 7! They look solid, but there was something wrong. I contacted Springfree and over $700 later I had a new mat and net. Great, I thought, I really should have bought a different brand but at least it should last 2 years (that is all the warranty goes for) and then the rods started snapping... so far it is only two, but wow, don't expect them to last very long.
Great trampoline and good customer service from Springfree!
Not only does the product work as advertised, our family and friends had a blast jumping on trampoline!
We had a great experience trying out the various Springfree trampolines at the Melbourne Display Centre and the representatives were very helpful. Springfree delivered the packages promptly and completed install on time.
One thing to note is the trampolines do not come with a ladder. You are better off using other alternatives as a ladder.
When other brand of trampolines, rust, bend and perish, springfree goes on forever!
Our Springfree has lasted many harsh Australian seasons with us, the zip has broken which was a bit of a pain to replace but overall it’s been brilliant!
Review collected in partnership with Springfree
Brilliant product, size, durability, safety and company
We are still thrilled with our Jumbo trampoline after 3 years from a family Melbourne event. Before this trampoline we were really concerned about trampoline safety. Now we confidently tell everyone we know to purchase this brand. Durability is excellent also and the electronic game features are clever for the children to use. It still looks great in our large backyard in SA rain and sun. The only negative is....wish you were around when we were children! We make up for it now because there’s plenty of room. Fantastic for our gymnast daughter too. Well done with your constant awards, you deserve it.
Review collected in partnership with Springfree
Quick efficient service for replacement/spare parts
I was able to receive a response same day to my query relating to some spare part requests, the sales team were polite and efficient.
Springfree Trampoline is perfect
So much fun for all the family to enjoy over and over. Great way to exercise safely. A great investment!
Absolutely love our Springfree Trampoline for Christmas 2020!! Along with our grandkids and their parents. Delivering hours of safe fun.
First Tramp ever bought. Only tramp ever bought.
I have owned the Springfree trampoline for over 15 years and during this time it has had considerable use from my 3 children, their friends and cousins. We love the safety aspect with no exposed springs. The quality of the product is excellent and was worth every cent that we paid for it.
My toddler loves it
I purchased the compact round trampoline for my toddler a little over a year now and although it was more expensive than other similar options, I have not regretted it at all. I have recommended this to a number of other parents looking to get a trampoline, especially so if it is for a younger child.
When we were originally looking for a trampoline, I was considering some cheaper options that appeared to provide similar features, however nothing else really seemed to meet the safety standards and features that was most paramount for us. Havin...g it for over a year now, I'm happy to say that I am really pleased with the decision we made, in that the trampoline is really well built and the design ensures that our son is able to safely play on it for hours on end.
Excellent quality and safe design
Large bouncy good quality trampoline
We’ve bought extras such as sunshade step and wheels to move it (yet to assemble) which is useful to be able to buy the accessories
Free delivery in Sydney offered too, which for the price is expected.
Durable highest quality construction and excellent product support
We purchased a Large Square Springfree trampoline for our kids. Over 10 years later it is still going strong and has seen extensive use by them and their friends over the years. It still gets used by our older teens. Springfree Customer Service and product support is outstanding, assisting us with replacing the net and mat a couple of years ago, and recently with replacing a frame section that had rusted. The extra parts are very reasonable priced and will ensure the trampoline is safe for many years to come. To prevent this rust experience, a couple of times a year you should ensure the drain holes aren’t blocked. For assembly and disassembly, check out the helpful video tutorials on Youtube.
Best Christmas Present for our kids!
At first we were hesitant to buy as we have a small yard so we used the Augmented Reality from the website to visually see if it will fit. The AR worked quite well and the compact oval trampoline fit just right! We were so happy with our new trampoline!We had to open it before Christmas as our children can’t wait to use it! We are glad we did as we had a lot of hours of playtime outside.
Exactly what we thought we were buying - kids love it!
We researched trampolines over three consecutive years for Christmas and this year made the decision to buy the Springfree Large Oval trampoline with the basketball ring and step.
Instantly, the kids (5, 3, 3) love it! The size fits perfectly in the long narrow space we had and the trampoline itself is being used for bouncing and all other manner of imaginative play (both on and under the trampoline!).
The basketball ring has been a particular hit with our five year old too.
The delivery and service was excellent and we feel we have made an excellent choice for a long lasting, safe, fun and active activity the children will enjoy for years to come.
We have the Compact Round trampoline and the sun bundle for just over two months, the bundle comes with the sunshade, step and Wheels. It was delivered within a week of ordering it, excellent customer service, provided an update on each stage of our order. We thought it should be a one man job to assemble, definitely worth to ask for the Springfree installation, the time and effort will paid it off.
The kids are loving it, given that we have three under 6 years old children, it is good to see them off the TV for a while and burn off thei...r energy outside. The trampoline quality is second to none, however, I wouldn't recommended to get the Sunshade, we experienced faulty with a specific parts twice, we ended up have to return the sunshade. Other than that, trampoline itself is super safe for our kids.
It is a very motivational piece of equipment
A very motivational piece of equipment that encourages our grand daughter to be outside and exercise. It seems to give her confidence in balance and experiencing jumping of all forms
Questions & Answers
I have an existing trampoline I'm pretty sure it is 8ft but I need a new net and the jumping base and padding for the springs. Can you please help me.
Hi Rose, if you have our brand of trampoline, we do have a range of Spare Parts available. Please call our Customer Care Team on 1800 586 772. Regards. The Springfree Team
So, most people seem happy with the quality of the trampoline - safety and durability. But does it have a high rating on the bounce factor?
Springfree trampolines provide a smoother bounce and they are gentler on your knees and joints. In 2012 consumer watchdog CHOICE reviewed 12 popular trampolines sold in Australia. Springfree Trampoline was the only model they recommended as safe and CHOICE also concluded that Springfree had the most comfortable bounce. The mat also provides a more responsive bounce and an impact absorbing soft edge. Have you seen the online videos of the awesome bounce and height that is achieved on a Springfree Trampoline?
Get an answer from our members and Springfree representatives
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