From February 1st, 2020, until the 30th of September, 2020, Springfree Trampolines is offering a $100 Springfree voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Don't buy a second hand Springfree Trampoline
I know that there is a lot of love for Springfree Trampolines but I didn't see any honest reviews from people like myself who thought it was a good idea to buy one second hand because I thought it would still be good quality. I could have bought a new Vuly trampoline for the same price but I thought I was doing the right thing.
The trampoline I bought was about 4 years old and as soon as I got it, the stitching on the mat started ripping leaving giant holes and the plastic rod holders stitched into the mat starting snapping in half. Not just o...ne, it was about 6 or 7! They look solid, but there was something wrong. I contacted Springfree and over $700 later I had a new mat and net. Great, I thought, I really should have bought a different brand but at least it should last 2 years (that is all the warranty goes for) and then the rods started snapping... so far it is only two, but wow, don't expect them to last very long.
Quick efficient service for replacement/spare parts
I was able to receive a response same day to my query relating to some spare part requests, the sales team were polite and efficient.
We have the Compact Round trampoline and the sun bundle for just over two months, the bundle comes with the sunshade, step and Wheels. It was delivered within a week of ordering it, excellent customer service, provided an update on each stage of our order. We thought it should be a one man job to assemble, definitely worth to ask for the Springfree installation, the time and effort will paid it off.
The kids are loving it, given that we have three under 6 years old children, it is good to see them off the TV for a while and burn off thei...r energy outside. The trampoline quality is second to none, however, I wouldn't recommended to get the Sunshade, we experienced faulty with a specific parts twice, we ended up have to return the sunshade. Other than that, trampoline itself is super safe for our kids.
Fantastic fun for my 3 kids
Provided hours of fun for my kids for many years. Quick & easy customer service - very helpful & prompt delivery of spare parts
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A gift from a friend, our trampoline was already 5 years old on receipt. It needed several rod holders replaced as cracked (we were told likely because incorrectly fitted, but I suspect UV light). It is now 10 years old and after a move to a new home, has needed yet more. I note that its circular steel frame is beginning to get holed by rust at dependent points and am considering drilling holes at intervals to allow water to exit rather than pool inside: something that the manufacturers might consider from the outset
Excellent tool for hours of fun and fitness!
There are cheaper ones on the market but these are the best. Best bounce, best safety and best warranty. Delivery process was very simple and streamlined. The kids are jumping whenever they can. Better than a pool that you can only use randomly. The trampoline feels strong and well made, from the frame right down to the zippers. I would recommend the basketball hoop as a good extra. Also save yourself the headache and pay someone to install!
Thanks Springfree trampolines!
I love the product. We've had ours for 6 years now and its still performing well although its starting to weather. Unfortunately the lifetime guarantee doesn't include all the parts just the frame so things like the basketball hoop and the mat on ours that have perished aren't covered under warranty.
Apart from, we love our Springfree tramp.
Questions & Answers
I have an existing trampoline I'm pretty sure it is 8ft but I need a new net and the jumping base and padding for the springs. Can you please help me.
Hi Rose, if you have our brand of trampoline, we do have a range of Spare Parts available. Please call our Customer Care Team on 1800 586 772. Regards. The Springfree Team
So, most people seem happy with the quality of the trampoline - safety and durability. But does it have a high rating on the bounce factor?
Springfree trampolines provide a smoother bounce and they are gentler on your knees and joints. In 2012 consumer watchdog CHOICE reviewed 12 popular trampolines sold in Australia. Springfree Trampoline was the only model they recommended as safe and CHOICE also concluded that Springfree had the most comfortable bounce. The mat also provides a more responsive bounce and an impact absorbing soft edge. Have you seen the online videos of the awesome bounce and height that is achieved on a Springfree Trampoline?
Get an answer from our members and Springfree representatives
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