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From February 1st, 2020, until the 30th of September, 2020, Springfree Trampolines is offering a $100 Springfree voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Springfree Trampoline Australia (page 2 of 10)
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Best outdoor activity
Our children have had their trampoline for 9 years, 3 moves and due to being moved needs a net replacement. Fantastic trampoline!
The reviewer stated that an incentive was offered for this review
Good to know kids are safe
Great product, don't have to worry about kids falling off. Would recommend buying. Kids have a great time and use daily.
Thank you for sharing with us. We love that our trampoline means that kids can jump safely in their own backyard. Happy Jumping. The Springfree Team.
The reviewer stated that an incentive was offered for this review
Heaps of Fun
Following the purchase of our awesome trampoline we decided to buy the basketball ring and ball.
It is a great addition to an already fun trampoline. Great customer service yet again and very fast delivery.
I highly recommend this company for any purchase.
Thank you so much for taking the time to share your feedback with us. We're glad to hear that our service was great and we delivered to you quickly. Happy bouncing. The Springfree Team
The reviewer stated that an incentive was offered for this review
Kids love it
Kids love it
It is well made, attractive, and stable
I feel assured that they are safe as they bounce bounce and bounce...
My only complaint is I can't get them off
It was more expensive than other options but well worth it...I highly recommend it
Thank you so much for sharing with us. We're glad to hear your kids love their new trampoline and can't get enough. Have a great Christmas. The Springfree Team
Find out how Springfree Trampoline Australia compares to other Toys & Game Shops
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The benchmark for trampolines
We had been researching the purchase of a trampoline for some time and, with some of the major brands having demo models in Brisbane, had the opportunity to try many different products before our purchase. Fortunately, we also had many colleagues share their experience of different brands. We chose Springfree because of its quality construction and reputation for lasting years in the Queensland weather and ordered their Medium Round trampoline. Sure enough, we weren't disappointed. The build quality is top notch and you can't fault the construc...
Read moretion from a safety perspective. Even the trims look durable compared to some other brands. Similarly, customer service was faultless. We rang up to enquire about the accessories and their staff were very knowledgeable and were honest in their advice without trying to push for a sale. They even provided options for bundle packs based on what we were interested in so that we would get the best deal. Although their website and staff indicated that the trampoline was on pre-order, it arrived in the same week it was ordered. Delivery and installation was hassle free and everything was assembled within an hour of delivery. They have a new AR feature on their website that lets you see how the trampoline would look in your backyard. We thought it was tacky but, in case you were wondering, it is actually reasonably accurate and gives you a good sense of how it would look like in the space (a tape measure can only do so much). We had read reviews that suggest that springless trampolines are less bouncy. We can honestly say that, having tried both, we could not tell the difference and the Springfree certainly has great bounce. We got the basketball hoop, steps and sunshade and they were all of high quality. Yes, it might be a little more expensive than other brands, but this is a purchase where you will not be disappointed. It is like buying a KitchenAid stand mixer or Dyson vacuum; there might be other products out there that work for you and perhaps cheaper (and some more expensive) but you know that no matter what, you won't be disappointed when you buy these products. You will see that Springfree trampolines have great resale value as well; however, I doubt that will be something we need to think about for a long time yet! Highly recommend this if you are looking for a quality product that will last. It really is the benchmark for trampolines.Thank you so much for your wonderful review and great feedback on our product. We hope that your family enjoys many happy years of bouncing and a wonderful Christmas. The Springfree Team
- Verified
Excellent trampoline.
A very well made trampoline that was relatively easy to put together. They are a little more expensive than others but it’s peace of mind with the 10 year warranty.
Highly recommended!
Thank you for taking the time to share your feedback with us. We appreciate you sharing your experience with us. The Springfree Team
The reviewer stated that an incentive was offered for this review
- Verified
Fantastic fun for my 3 kids
Provided hours of fun for my kids for many years. Quick & easy customer service - very helpful & prompt delivery of spare parts
Thank you so much for taking the time to share your feedback on our service. We love hearing feedback from our customers. The Springfree Team
The reviewer stated that an incentive was offered for this review
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- 2 reviews
- 1 like
Great product but reading the instructions is essential
We bought the Jumbo and our daughter loves it and it's fun, however construction is a tad daunting and we made the mistake of rushing ahead and ultimately that cost us time. So as they say follow the instructions and in fact I'd advise watching the ALL the instructional videos beforehand no matter how tempted you are not to.
Thank you for taking the time to leave us a review Dan! It's great to hear your daughter loves the trampoline and we hope you create many wonderful memories! Kind Regards - Springfree Trampoline
Fantastic investment
We bought this mainly because the oval shape meant it would fit in our drive. We did hesitate over the cost, however so far our kids and all their friends love it, we are really impressed with the quality, and the jumping area relative to the size is so much better than sprung trampolines. I feel very comfortable knowing this is the safest we could possibly buy, and expect it to last much better than the small cheap tramp we had before which had padding etc falling apart very quickly due to weathering. We paid for installation which was so effi...
Read morecient and painless- well worth it. Also the purchasing process was fantastic- I used the AR on the website to see how it would look in the location, and when I was a little uncertain about the size I got excellent advice from the sales department. Really impressed.Thank you so much for taking the time to share your feedback and experience with us. We love to hear that our install and sales team provided the service you needed. Happy bouncing! The Springfree Team
Find out how Springfree Trampoline Australia compares to other Toys & Game Shops
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Extremely happy with our purchase!
My daughters had been begging me for a trampoline for ever. One of my daughters is very particular and after jumping on many friend’s trampolines over time, she would on occasions say “I want a trampoline like theirs” and I realised it was always a Springfree Trampoline that she loved the most. I noticed the quality and longevity of the brand and knew that’s what I wanted for my girls too. I love how the trampoline draws them into the backyard on a daily basis. I couldn’t be happier.
Thank you for sharing with us. We love hearing stories from our customers about their experiences. The Springfree Team
The reviewer stated that an incentive was offered for this review
Best investment we've made for the kids
we purchased a second hand springfree many years go, and when it finally begun to wear out (at around 12-16 years old) we had no hesitation in purchasing a brand new one. We bought the large round and absolutely love it. Plenty of room for the whole family to hang out (lay down, read books, cloud watch etc), or for solo jumping with plenty of space.
It's the only thing our kids use rain hail or shine. We have no concerns around safety when they're up there, and it is definitely sturdy enough to last us another 10+ years.
Highly recommend the sun roof, but we do have some trouble forgetting it in the rain, and it pooling on one edge. Very easy to install and uninstall at short notice.
Thank you so much for taking the time to share your feedback on your recent experience and the quality of our product. We wish you many more happy years of bouncing. The Springfree Team
The reviewer stated that an incentive was offered for this review
Great Design. High Quality. Superb Safety
Well designed with safety front of mind. The full net enclosure, access point that zips down so nobody falls out and no pinching metal springs, means you can relax knowing the kids are having fun and are protected. The poles and frame are strong and made from high quality materials. It is without doubt the best trampoline on the market which is why they can offer a 10 year warranty. Friendly and helpful customer service. Value for money and peace of mind. Made to last. Don’t buy any other brand but Springfree.
Thank you so much for taking the time to share your feedback with us. We're so pleased to hear that you found our customer service helpful and that you love your new trampoline. The Springfree Team
The reviewer stated that an incentive was offered for this review
Find out how Springfree Trampoline Australia compares to other Toys & Game Shops
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You get what you pay for!!!!
We purchased the Jumbo Round Trampoline for the kids for Christmas. We purchased a Springfree trampoline for the following reasons:
- Great online chat function to 8:30pm
- 10 year warranty on every component including zipper.
- Free delivery and within 3 days of order.
- On receiving the trampoline I am very pleased at the quality of materials and installation instructions including the well produced videos from the owner and designer
- The shape and size offered. We wanted the largest and safest Trampoline.
In all I see great value for money.
Thank you so much for sharing your experience with us. We're so glad that you were pleased with your new trampoline as well as the services available to you. All the best. The Springfree Team
The reviewer stated that an incentive was offered for this review
- 4 reviews
Perfect for the family
Great, reliable and durable product which our family enjoys. Kids absolutely cannot get enough of this trampoline and is the best entertainment there is. The quality is strong and my boys love spending endless hours on the trampoline.
Thank you so much for taking the time to share your feedback with us. We love to hear that your boys are spending endless hours on their trampoline. The Springfree Team
Best trampoline on the market
With 3 active boys, we definitely wanted a trampoline that was quality made and safe which is why we chose Springfree. It looks great and it’s definitely designed to last the distance - even with heavy use!
Thank you so much for sharing your feedback with us and sharing that you chose your Springfree for quality and safety. Happy bounding. The Springfree Team
The reviewer stated that an incentive was offered for this review
Obsessed.
We bought a springfree trampoline for our son for his birthday and he's obsessed with it.
Morning and night he jumps on it loves it.
Thank you springfree you guys are bloody awesome.
The customer service was 10 out of 10 what you want from a company.
Thank you so much for sharing your experience with us and for giving us a 10/10! Happy bouncing. The Springfree Team
The reviewer stated that an incentive was offered for this review
Next level trampoline - hard to get the kids (and mum) off it!
Following the directions it was very easy and satisfying to put together. The bounce is amazing and the basketball hoop and ladder have taken this trampoline to a whole other level. Watching my four and six year old try to 'double bounce' each with with all of the space available to them and seeing them taking shots with the basketball hoop is awesome. Trying to keep their mum off it has been the biggest problem! Great trampoline - excellent customer services and accessories. We got the large square so would really recommend the wheels to be able to shift it for mowing etc. Great addition to the family.
Thank you for the fantastic review Jason! Great to hear the whole family is really enjoying your Springfree! We hope you create many more wonderful memories for years to come! Happy Bouncing - The Springfree Team
Quality trampoline
My grandson loves it. The materials and design are great. I bought an oval trampoline which fits perfectly in my backyard.
Thank Moy for taking the time to leave us a review! Happy Bouncing - The Springfree Team
Best trampoline ever!!
Amazing service. The staff were so helpful and really friendly. We had prompt delivery and assembly. The best trampoline ever. It's super bouncy and really sturdy.
Thank you for the great rating Kristie! Its great to hear you really love your Springfree! Happy Bouncing - The Springfree Team
The reviewer stated that an incentive was offered for this review
Live by the Beach - need durability
The service received from Maddy from the store in Oakleigh was exemplary.
It was delivered promptly and my nephew loves it! So does his mum because he has somewhere safe to expel all that excess energy.
Thanks Springfree
Thank you so much for sharing your feedback with us. We're so glad that Madi was able to assist you and that we delivered your new trampoline out quickly. Happy jumping! The Springfree Team
Perfect for our small inner city garden
I couldn't speak more highly about Springfree. We have a small backyard but we still wanted to fit a trampoline for the kids - the compact round was perfect for our needs. If you are someone who not only wants a quality product for your kids to enjoy but is also conscious of your garden setting not being overpowered and looking good this is the one for you!
We paid for the installation and it was the best money spent. Installed the day before we moved in and all the work done for us, ready to surprise the kids and enjoy.
Kids have been outdoors on trampoline instead of glued to ipads!
Thank you so much for your 5 Star review - we love hearing stories from our customers about their experience with us. Have a great Christmas, The Springfree Team
Childhood memory maker
Safest trampoline ever, craftsmanship and design is amazing, great size for all families, mat doesn’t get hot like other tramps.
Thank you so much for sharing your feedback on our trampoline - we wish you many happy years of bouncing. The Springfree Team
The reviewer stated that an incentive was offered for this review
Customer service and delivery exceptional
Staff are always helpful and so prompt in getting back to you with any questions. Delivery is easy. They are amazing to deal with. Thank you.
Thank you so much for taking the time to share your feedback and we're so glad our staff were able to assist you. Happy jumping. The Springfree Team
- 3 reviews
- 1 like
Great product and excellent customer service.
The children next door have one of these and their engineer father spoke very highly of it. I recommended it to a friend who purchased one for her grandkids and then I bought one myself for my great nephews. The trampoline is well made and very safe to use and my 8 year old great nephew twins use it constantly.
The supplier and the installer were very professional and easy to deal with. I would thoroughly recommend this product and its supplier to anyone after a good quality trampoline.
Thank you so much for taking the time to share your experience with us. We're so glad to hear that our installer was professional and easy to deal with. Happy jumping! The springfree Team
The reviewer stated that an incentive was offered for this review
- 2 reviews
Xmas delivery in November
Buyer Beware! I purchased this week as their website stated to order early for Christmas. I have been told that there are no installation dates available between Dec to 4th Jan. My delivery instructions stated as close to Christmas as possible. I was offered a video on their website why Santa has to deliver in November. I am a single Mum, and have saved for 2 years to buy a safe trampoline, and I am sad the service for installation and delivery is not child friendly.
Hi Michelle, thank you for taking the time to share your feedback with us. We understand that Christmas is an important time for families, and we have advertised to order early for Christmas based on...
Read more our stock levels as we have had very high demand for our product this year and can't guarantee that if customers place orders in December that we will have stock available. We wish you and your family a Merry Christmas. The Springfree TeamThanks for your reply. I am more than happy to order and pay in full early to ensure stock availability. It would have been good to have installation information on your website when I placed the or...
Read moreder, even a calendar with availability. Nowhere did it state no December installation. It just said no installation date could be given until stock arrived. I still don't understand why it can't be installed close to Christmas. I'm sure a casual workforce could help with the demand. It would be great to embrace the spirit of Christmas, and exceed in service delivery.ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Thank you for taking the time to leave us your review. The Springfree Team