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From February 1st, 2020, until the 30th of September, 2020, Springfree Trampolines is offering a $100 Springfree voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Springfree Trampoline Australia
- 2 reviews
- Verified
Best trampoline! Highly recommend.
Springfree trampoline's last for decades. Easy to purchase parts and they have great customer service. We have moved and disassembled and assembled a few times using the instructions videos. Can not recommend this brand highly enough. Top quality!
The reviewer stated that an incentive was offered for this review
my family love it so much
My kids love that so much and almost play everyday. The customers service is exceptional and assembling service is professional. Definitely it is the right choice for the backyard.
Thank you so much for taking the time to share your feedback with us. We're glad that you loved our service and are excited to hear that you kids are on their new trampoline everyday. Happy jumping. The Springfree Team
The reviewer stated that an incentive was offered for this review
Thank you
Thank you for coming out to assess my trampoline and advising ways in which I can prolong its life. My kids love playing on the trampoline so the new net was well worth it.
Thank you for your feedback Lina. We're glad to have been able to assist with assessing your trampoline to get it back into jumping order. The Springfree Team
The reviewer stated that an incentive was offered for this review
This was a replacement Trampoline and the service was excellent
We previously had an oval Springfree trampoline that was 9 years old, and it needed some attention, new matt net etc. I rang Spring free and they offered a new trampoline set up new 10 year warranty, and to take away our old one for a fraction of the price of a new one, could not have been happier with the solution and the customer service. our 15 year old has been bouncing for 9 years now our 5 year old has the same opportunity to use this amazing product. their customer service and pricing discount for a replacement was second to none. Would not hesitate in recommending this company and its products
Woohoo! Thanks for the 5-star ratings all round and your awesome comments and review! We strive to deliver an exceptional experience, and love to hear such positive feedback from our happy customers. Have a great day, and happy bouncing!
The reviewer stated that an incentive was offered for this review
Find out how Springfree Trampoline Australia compares to other Toys & Game Shops
Know better, choose better.
- Verified
What a great trampoline
I like to recommend springfree trampoline to any parents who have kids. My three kids are really enjoying our new springfree trampoline. It is a great investment all families should have.
Thanks for the great star rating! We love hearing positive feedback and value the opinions of our customers! Happy jumping and have a great day. Springfree Trampoline
The reviewer stated that an incentive was offered for this review
Our new nanny
It was a big gift from my mother to our three children age under 11. We haven’t seen our children this much happy outside everyday. Hearing children’s laughs on safe trampoline in the kitchen is another calm music to my ears.
Thank you for sharing your Springfree Love Jenny. We know you will continue to create so many more wonderful memories on your trampoline Kind Regards, Springfree Team
The reviewer stated that an incentive was offered for this review
impressed and taken back
David followed up an issue promptly, the whole team are great, they do what they say, safety is their key with great service
Honestly, u pay for what u get
Thanks so much Chris for your awesome review and great feedback. Delivering an exceptional experience is important to us, so we love to hear such great feedback from our happy customers. Happy bouncing, and have a great day! Springfree Trampoline.
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Questions & Answers
Hi guys,
I have an existing trampoline I'm pretty sure it is 8ft but I need a new net and the jumping base and padding for the springs. Can you please help me.
Thanks Rose
Hi Rose, if you have our brand of trampoline, we do have a range of Spare Parts available. Please call our Customer Care Team on 1800 586 772. Regards. The Springfree Team
So, most people seem happy with the quality of the trampoline - safety and durability. But does it have a high rating on the bounce factor?
Springfree trampolines provide a smoother bounce and they are gentler on your knees and joints. In 2012 consumer watchdog CHOICE reviewed 12 popular trampolines sold in Australia. Springfree Trampolin...
Read moree was the only model they recommended as safe and CHOICE also concluded that Springfree had the most comfortable bounce. The mat also provides a more responsive bounce and an impact absorbing soft edge. Have you seen the online videos of the awesome bounce and height that is achieved on a Springfree Trampoline? http://www.youtube.com/watch?v=S60uJkptxVg&list=UUKWTMx9j3usUcl1AIYsO3ZA Kind Regards, Springfree TeamGet an answer from our members and Springfree representatives
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Thank you so much for sharing your feedback with us and letting us know how you found our service. We wish you all the best for many happy years of jumping. The Springfree Team