From February 1st, 2020, until the 30th of September, 2020, Springfree Trampolines is offering a $100 Springfree voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
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Fantastic service with a fantastic product
We had our first Springfree trampoline 9 years ago with an active son it was used daily . We contacted Springfree re the mat and they offered a replacement trampoline at a very reduced rate . With a teenager now who had a new found interest in the trampoline we decided to get a new trampoline not only did they mage the entire process smooth they took away the old one and built us a new one all for the quoted price ! We were very impressed by the customer service and follow up . We know that our grandkids will continue to use it years later
A Must Buy!
Our Trampoline is 12 years old and since getting a new mat it has been used so much. About to replace our net, but fantastic quality to last 12 years.
Revamped Springfree Trampoline - Now As Good As New!
After 10+ years use, our Springfree S113 trampoline was looking a little tired, so we bought a new Mat and Net and now its as good as new!
Springfree Australia were very helpful with returning calls, taking our order and were happy to hold stock for us for a 3 weeks to better suit our cashflow.
Kids are HAPPY, Parents are HAPPY! Thank You Springfree!
Jumbo SpringFree Tramp Delivers Jumbo Joy
The Springfree Team delivered and installed our jumbo trampoline within a week of ordering and they were so professional and a delight to deal with. Our 3 children under 5 are beyond excited with their new addition to the family. The safety and strength of the trampoline gives us huge confidence as well. We look forward to using some of the accessories as the kids grow.
My toddler loves his trampoline
We hadn't planned on getting our son a trampoline so young but were kindly given it. The Springfree trampoline really is a fantastic trampoline. He's just turning two and it's been great for him learning to jump. The net and build of the trampoline provides a really safe environment for him to play in.
Springfree trampoline staff and the experience has been really positive.
2nd Springfree Trampoline and very happy with it
We bought our first one about 8 years ago and with 3 boys, it took a beating. It survived numerous bounces and our boy's loved being on it all year round. About August 2020, I noticed that there was some rust appearing. I contacted the Melbourne Springfree office and they helped with the warranty process. The choice was either free replacement parts or a discounted price on a new unit (our's was purchased before the 10 year warranty on all items).
A new trampoline is a big outlay (even at a discount), but the amount of use that our kid's go...
The perfect product and so pleased with the purchase
This is a great trampoline. I bought it for my 9 year old and he absolutely loves it. We got one of the Springfree technicians to install, which made it very simple. I definitely recommend doing that. It is so sturdy and even when I have fallen against the netting it has taken my weight without a problem.
Great quality & Service
Very happy with our purchase of the Springfree Medium Oval trampoline. Really great quality, bounce & features. We are yet to use the Tgoma so can't comment on that. The ladder is difficult for little ones to climb on but given they need parental supervision anyway thats not entirely a bad thing. Overall we are very happy we decided to go with a Springfree Trampoline
Thank you for coming out to assess my trampoline and advising ways in which I can prolong its life. My kids love playing on the trampoline so the new net was well worth it.
Best decision we ever made
The Springfree trampoline was the best gift we have ever bought our kids for Christmas. When we moved house all they wanted was to set up the Springfree as soon as possible. An awesome draw card to the outdoors, it has been the stimulant for many creative games, fun tricks and special times together.
Great Fun and looks great
We all known tramps are fun but Springfree looks so cool. Since we put the Springfree in our front yard we were worried it would take away from the look of our home’s facade. But we were wrong it not only looks aesthetically pleasing but creates a really homely and fun atmosphere for us, visitors and passers by.
Great trampoline. Safe and quiet!
We have the 2.4m compact round trampoline. Its a great size for our 2 & 3 year old and fits into our backyard without taking up the whole backyard. We're confident this size mat will remain suitable for them for several years at least.
We love how safe it is and how quiet it, especially compared to the trampolines we used as kids with the big squeaky springs.
We phoned SpringFree with some questions we had and the agent was quick to answer the phone and was very helpful. Very happy with this purchase and the service from SpringFree.
Jumbo round - amazing quality, endless fun
We have had the jumbo round for 2 years and are very impressed with the build quality and performance of the trampoline, my kids were 3 and 4 when we purchased it. I did a lot of research before purchasing and believe that once the quality and safety aspects are considered the product represents good value and will last the duration of our kids intended usage. I’ve since purchased the moving wheels, sun cover and basket ball hoop and these products are very useful and also top quality. My kids shoot hoops for 2 hours a day and we’ve had the...ring for 12 months. The ventilation that the Springfree Trampoline affords due to its netting style is something that allows use even on the hottest days whether or not the sun cover is on, consider this when looking at other brands that use shadecloth style netting which blocks the breeze. Great products from a company with fantastic customer service. Buy the biggest version your wallet and back yard space can afford, we have no regrets buying the jumbo with a medium size back yard. Regards jeremy from Perth
Springfree Trampoline r54 Compact Round - Simply the best !
Had this wonderful trampoline for many years now.. simply Perfect and I believe the worlds safest trampoline giving peace of mind to parents.. can easily be moved around without the base collapsing.. a great investment and expecting it to last for many more years to come.. and great customer service from the Springfree team to match.. thankyou for developing such a fantastic trampoline ..
Love this super safe trampoline!
We bought the large oval trampoline, which is a great size for our family of four. I am so glad we found springfree trampoline, and though it's expensive, I thought it was definitely worth it for the multitude of safety features. I don't have to worry about my 2 and 5 year old boys falling off or getting pinched by any springs! The sun cover is great too, but you do have to remove it in moderately windy conditions. I am really glad that a safe trampoline was finally invented! I look forward to my kids having many happy memories on this trampoline, reminds me of my childhood!
Investment for kids & parents
We love our new trampoline. After numerous recommendations, we bought in the Large Oval. Perfect size for our yard/family. We couldn’t be happier with it.
An investment for the whole family as our little one has been on it every possible minute since it arrived. She can get lots of exercise at home.
Speedy delivery and impeccable customer service throughout the whole process.
Best investment ever!
We have had our Springfree Trampoline for several years now and we absolutely love it. I recommended them to everyone. It is wonderful quality and is used daily! I see our neighbours’ teenagers on theirs all the time too so I know we have years of use left.
Excellent service Springfree
We have recently used the service of Springfree to disassemble and reassemble.
After watching the related videos to take down we decided the services of a professional would be way easier and money worth spent.
The office staff were helpful and the job was booked within 5 days of phoning. On the day of dismantle the contractor phoned prior to his arrival. Once completed he phoned again to say that the trampoline was in good order and boxed up. The office staff phoned the following day to book in the job to reassemble at the new address which was just a few days later.
Friendly & efficient service! Thank you
Great value - great fun!
Just love our new Springfree trampoline - 12 years after purchasing our first!
Our family have grown up with countless hours of fun with their trampoline and our new, 'bigger' version promises to offer just as much entertainment and exercise.
Although not a cheap family toy, these trampolines offer great value for money when you consider the use you get out of them!
Apart from that - the safety of Springfree trampolines is an aspect that we could not overlook and offers much confidence when the kids hop on!
Wish we’d bought our Springfree sooner
The large oval Springfree trampoline is perfect for our garden space and age of our kids. 2 boys 10 & 13 years who spend hours boy wrestling on it and mastering new tricks.
Great trampolines, but don't try to claim on your warranty
Our first Springfree trampoline lasted 10 years before needing replacement parts. The replacement mat and net wore out in 9 months. After having to mail the faulty parts from Melbourne to Queensland at our own expense they refused to honour the warranty, claiming we had installed the mat incorrectly, which wasn't true and certainly didn't explain the net also tearing. We've bought another one because they are still the best trampolines available. If we have the same problems and they try that line again we will take them to VCAT.
We have had our trampoline for over 10 years and it is still as good as new. Our kids have always love it and still do.
Great fun for the whole family.
Making my 5 year old grand-daughter very happy
I have recently undertaken a close review of trampolines available for me to purchase for my grand-daughter's 5th birthday. My review made the final decision very easy and I purchased a Springfree 3 metre R 79 model and received the trampoline kit 3 working days after placing the order. My plan was to construct the trampoline myself and as advised I combined and followed the hard copy and the YouTube instructions. The construction was/is very successful. My grand-daughter is very happy indeed with the trampoline which I must say, is designed and engineered to a very high standard.
This is a brilliant and safe trampoline - fun for the whole family. The rods holding the sides up are greatly improved since the trampoline I purchased 10 years ago. They now have a ten year warranty.
Excellent product and after service!
Have had our trampoline for 8 years, it is used almost every day. Love this product! We recently moved house and the company supplied a dismantle and rebuild service, fabulous!
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