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Springfree Trampoline Australia

Springfree Trampoline Australia

4.6 from 450 reviews · View Statistics
See the Best Toys & Game Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Springfree

Reviews

4.9
244 reviews
  • Product Quality
    5.0 (236)
  • Return Claim MadeYes · No (242)
  • Customer Service
    4.9 (229)
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Amazing service

published

Geeat service. Efficient and easy. Excellent and durable trampoline. Kids have had this trampoline for years, and springform packed it up for us for our move. They will reassemble it too!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Springfree
Springfree T.SpringfreeSend a private message

Thank you so much for sharing your feedback with us. Our team loves receiving feedback and we're glad that we were able to assist you. The Springfree Trampoline Team

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Geoff
GeoffSydney, NSW

Great product ,not that easy to put it together

published

Tricky to build as a one off, And the many legacy methods of building it shown on YouTube can be confusing if you read an old one so search for the latest.I strongly suggest pay someone to put it together for you.That way you de-risk the safety concerns you may have as a novice or newbie putting the trampoline together or worry that you may have missed something It’s a great product albeit the many warnings around safety on a trampoline while necessary are almost off putting .All that said if you want a trampoline Springfree is the one.(After someone else has built it for you)

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOn line
Springfree
Springfree T.SpringfreeSend a private message

Thank you for the 5 star rating! We really appreciate you taking the time to provide us your feedback! Happy Bouncing! The team at Springfree Trampoline

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Fergus B.
Fergus B.South East Queensland, QLD
  • 3 reviews
  • 1 like
  • Verified

Outstanding service

published
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationSpring Free Kunda Park QLD Australia
Springfree
Springfree T.SpringfreeSend a private message
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The reviewer stated that an incentive was offered for this review

Paul H.
Paul H.South East Queensland, QLD

Don't buy a second hand Springfree Trampoline

published
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Springfree
Springfree T.SpringfreeSend a private message
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  • Verified

Great trampoline and good customer service from Springfree!

published

Not only does the product work as advertised, our family and friends had a blast jumping on trampoline!
We had a great experience trying out the various Springfree trampolines at the Melbourne Display Centre and the representatives were very helpful. Springfree delivered the packages promptly and completed install on time.

One thing to note is the trampolines do not come with a ladder. You are better off using other alternatives as a ladder.

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Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationSpringfree Trampoline Melbourne
Springfree
Springfree T.SpringfreeSend a private message
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The reviewer stated that an incentive was offered for this review

Tanya Imeri
Tanya ImeriGreater Melbourne (Outer), VIC
  • 3 reviews
  • Verified

When other brand of trampolines, rust, bend and perish, springfree goes on forever!

published

Our Springfree has lasted many harsh Australian seasons with us, the zip has broken which was a bit of a pain to replace but overall it’s been brilliant!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationN/A
Springfree
Springfree T.SpringfreeSend a private message

Thank you for sharing with us. We're glad that you've had many happy years of use from your trampoline and we're sure you'll see many more. The Springfree Team

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Review collected in partnership with Springfree

Michael and Reneé Giamos
Michael and Reneé GiamosMetropolitan Adelaide, SA
  • Verified

Brilliant product, size, durability, safety and company

published

We are still thrilled with our Jumbo trampoline after 3 years from a family Melbourne event. Before this trampoline we were really concerned about trampoline safety. Now we confidently tell everyone we know to purchase this brand. Durability is excellent also and the electronic game features are clever for the children to use. It still looks great in our large backyard in SA rain and sun. The only negative is....wish you were around when we were children! We make up for it now because there’s plenty of room. Fantastic for our gymnast daughter too. Well done with your constant awards, you deserve it.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Springfree
Springfree T.SpringfreeSend a private message

Thank you so much for your feedback on your Springfree. We're glad to hear that your daughter gets great use out of it for gymnastics, and we're glad to hear that the big kids are having some fun too :) The Springfree Team

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Review collected in partnership with Springfree

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Will
WillGreater Melbourne (Outer), VIC

Quick efficient service for replacement/spare parts

published

I was able to receive a response same day to my query relating to some spare part requests, the sales team were polite and efficient.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Springfree
Springfree T.SpringfreeSend a private message

Thank you so much for taking the time to leave us a review. We're so glad to hear that you found our service efficient. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Sue
SueSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Springfree Trampoline is perfect

published

So much fun for all the family to enjoy over and over. Great way to exercise safely. A great investment!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBrisbane
Springfree
Springfree T.SpringfreeSend a private message

Thank you so much for taking the time to leave us your review Sue. We're glad to hear that your family enjoy the trampoline and you value the safety factor when it is being used. The Springfree Team

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Marg D
Marg D Sydney, NSW

Perfect

published

Absolutely love our Springfree Trampoline for Christmas 2020!! Along with our grandkids and their parents. Delivering hours of safe fun.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Springfree
Springfree T.SpringfreeSend a private message

Thank you so much for your review Marg. We're glad to hear that your grandkids as well as Mum and Dad are loving the new trampoline. The Springfree Team

Marg D
Marg D

Yes & that also includes Poppie & Nannie!! Three generations having fun together:)

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The reviewer stated that an incentive was offered for this review

First Tramp ever bought. Only tramp ever bought.

published

I have owned the Springfree trampoline for over 15 years and during this time it has had considerable use from my 3 children, their friends and cousins. We love the safety aspect with no exposed springs. The quality of the product is excellent and was worth every cent that we paid for it.

Product Quality
5/5
Customer Service
4/5
Return Claim MadeNo
Springfree
Springfree T.SpringfreeSend a private message

Thank you so much for sharing your awesome story with us. We're glad to hear that you've had your trampoline for so many years and that you love the safety of Springfree. Happy bouncing. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Little Lion
Little LionSydney, NSW
  • Verified

My toddler loves it

published
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Springfree
Springfree T.SpringfreeSend a private message

Thank you so much for your review on our product. We're so glad to hear that you are happy with the safety of your Springfree and that your son plays on the trampoline for hours. We wish you many happy years of bouncing. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Toys & Game Shops

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Mel
MelSydney, NSW

Excellent quality and safe design

published

Large bouncy good quality trampoline
We’ve bought extras such as sunshade step and wheels to move it (yet to assemble) which is useful to be able to buy the accessories
Free delivery in Sydney offered too, which for the price is expected.

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Product Quality
5/5
Return Claim MadeNo
Springfree
Springfree T.SpringfreeSend a private message

Thank you Mel for sharing with us. We're glad to you like the accessories you purchased. Happy jumping. The Springfree Team

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The reviewer stated that an incentive was offered for this review

DrG
DrGSydney, NSW
  • 2 reviews

Durable highest quality construction and excellent product support

published

We purchased a Large Square Springfree trampoline for our kids. Over 10 years later it is still going strong and has seen extensive use by them and their friends over the years. It still gets used by our older teens. Springfree Customer Service and product support is outstanding, assisting us with replacing the net and mat a couple of years ago, and recently with replacing a frame section that had rusted. The extra parts are very reasonable priced and will ensure the trampoline is safe for many years to come. To prevent this rust experience, a couple of times a year you should ensure the drain holes aren’t blocked. For assembly and disassembly, check out the helpful video tutorials on Youtube.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationSydney NSW
Springfree
Springfree T.SpringfreeSend a private message

Thank you for taking the time to share your feedback on our service and your experience. We're glad we were able to assist. The Springfree Team

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Oz_cbr
Oz_cbrBonner 2914, ACT

Best Christmas Present for our kids!

published

At first we were hesitant to buy as we have a small yard so we used the Augmented Reality from the website to visually see if it will fit. The AR worked quite well and the compact oval trampoline fit just right! We were so happy with our new trampoline!We had to open it before Christmas as our children can’t wait to use it! We are glad we did as we had a lot of hours of playtime outside.

Return Claim MadeNo
Springfree
Springfree T.SpringfreeSend a private message

Thank you for sharing your experience with us. We're glad to hear that our new AR tool worked to help you decide which trampoline would suit your yard and family the best. Happy jumping. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Page 1 of 10

Questions & Answers

gul s
gul sasked

Hi guys,

I have an existing trampoline I'm pretty sure it is 8ft but I need a new net and the jumping base and padding for the springs. Can you please help me.

Thanks Rose

1 answer
Springfree
Springfree T.SpringfreeSend a private message

Hi Rose, if you have our brand of trampoline, we do have a range of Spare Parts available. Please call our Customer Care Team on 1800 586 772. Regards. The Springfree Team

Mon
Monasked

So, most people seem happy with the quality of the trampoline - safety and durability. But does it have a high rating on the bounce factor?

1 answer
Springfree
Springfree T.SpringfreeSend a private message

Get an answer from our members and Springfree representatives

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