From February 1st, 2020, until the 30th of September, 2020, Springfree Trampolines is offering a $100 Springfree voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
We have a 15 foot square large tramp I purchased second hand some years ago. I contacted Springfree, as I'd read you can buy accessories, as our mat had a hole and the stitching along the edges had come loose from the kids. Also the net had holes due to misuse and the zipper was broken etc, basically I didn't consider it safe as we share with our neighbours kids and they all love it.
From first email contact Springfree were excellent. I sent pictures of the tramp over email, I was quoted on replacement Mat and Net, (very reasonable I must say...
Feels touching to the sky!
My kids pushed me for having trampoline as neighbour kids were having fun in their trampoline. They joined them sometimes, of course limited time. I did comprehensive investigation to decide buying springfree. Best decision ever! Very sturdy, well built and very safe! Even myself join the kids during lockdowns, it has been life saver, we do sit and play one by one exploring new games such fun and great way of dealing with boredom at home. Fortunately I got hoop with the trampoline to get more fun. Since they are able to compare 2 different tram...polines, neighbours kids joined us this week by telling jumping with my kids on springfree to sky just wonderful fly high! Next plan to get game gadget and hosing water while kids sliding in it during hot summer days. Have fun and get fit!
Best thing we've bought in lockdown!
We are very happy with from online purchase, contact free delivery with a smile, assembly was easy with two people, kid's have used it everyday since and it's been over a month since we have had it. Really worth the money!
Springfree Shade - poor quality did not last more than 6 months.
Purchased a Springfree shade in December 2020. Used it for 6 months but now has a huge rip through the middle. This may has been caused by a windy day but called up to see if it was covered by warranty. They completely shut me down saying that it was not covered and should be taken down during winter. I was not advised of that condition so now is nothing more than rubbish. Spent $199 for this item and now is garbage. Springfree charge so much for everything. Trampolines cost more than double of any competitor and their items not lasting more than 6 months is ridiculous.
Great trampoline and good customer service from Springfree!
Not only does the product work as advertised, our family and friends had a blast jumping on trampoline!
We had a great experience trying out the various Springfree trampolines at the Melbourne Display Centre and the representatives were very helpful. Springfree delivered the packages promptly and completed install on time.
One thing to note is the trampolines do not come with a ladder. You are better off using other alternatives as a ladder.
When other brand of trampolines, rust, bend and perish, springfree goes on forever!
Our Springfree has lasted many harsh Australian seasons with us, the zip has broken which was a bit of a pain to replace but overall it’s been brilliant!
Review collected in partnership with Springfree
Brilliant product, size, durability, safety and company
We are still thrilled with our Jumbo trampoline after 3 years from a family Melbourne event. Before this trampoline we were really concerned about trampoline safety. Now we confidently tell everyone we know to purchase this brand. Durability is excellent also and the electronic game features are clever for the children to use. It still looks great in our large backyard in SA rain and sun. The only negative is....wish you were around when we were children! We make up for it now because there’s plenty of room. Fantastic for our gymnast daughter too. Well done with your constant awards, you deserve it.
Review collected in partnership with Springfree
Quick efficient service for replacement/spare parts
I was able to receive a response same day to my query relating to some spare part requests, the sales team were polite and efficient.
Springfree Trampoline is perfect
So much fun for all the family to enjoy over and over. Great way to exercise safely. A great investment!
Absolutely love our Springfree Trampoline for Christmas 2020!! Along with our grandkids and their parents. Delivering hours of safe fun.
Great for all ages
We replaced our regular 8 foot trampoline with the Springfree medium oval trampoline for our family Christmas 2020. It has been FANTASTIC for my whole family to engage in physical activity whilst having a lot of fun. My 15 yr daughter and her younger brothers 11 & 8 love the extra jumping space available, allowing flips, tricks and other games.
First Tramp ever bought. Only tramp ever bought.
I have owned the Springfree trampoline for over 15 years and during this time it has had considerable use from my 3 children, their friends and cousins. We love the safety aspect with no exposed springs. The quality of the product is excellent and was worth every cent that we paid for it.
My toddler loves it
I purchased the compact round trampoline for my toddler a little over a year now and although it was more expensive than other similar options, I have not regretted it at all. I have recommended this to a number of other parents looking to get a trampoline, especially so if it is for a younger child.
When we were originally looking for a trampoline, I was considering some cheaper options that appeared to provide similar features, however nothing else really seemed to meet the safety standards and features that was most paramount for us. Havin...g it for over a year now, I'm happy to say that I am really pleased with the decision we made, in that the trampoline is really well built and the design ensures that our son is able to safely play on it for hours on end.
Excellent quality and safe design
Large bouncy good quality trampoline
We’ve bought extras such as sunshade step and wheels to move it (yet to assemble) which is useful to be able to buy the accessories
Free delivery in Sydney offered too, which for the price is expected.
Durable highest quality construction and excellent product support
We purchased a Large Square Springfree trampoline for our kids. Over 10 years later it is still going strong and has seen extensive use by them and their friends over the years. It still gets used by our older teens. Springfree Customer Service and product support is outstanding, assisting us with replacing the net and mat a couple of years ago, and recently with replacing a frame section that had rusted. The extra parts are very reasonable priced and will ensure the trampoline is safe for many years to come. To prevent this rust experience, a couple of times a year you should ensure the drain holes aren’t blocked. For assembly and disassembly, check out the helpful video tutorials on Youtube.
Questions & Answers
I have an existing trampoline I'm pretty sure it is 8ft but I need a new net and the jumping base and padding for the springs. Can you please help me.
Hi Rose, if you have our brand of trampoline, we do have a range of Spare Parts available. Please call our Customer Care Team on 1800 586 772. Regards. The Springfree Team
So, most people seem happy with the quality of the trampoline - safety and durability. But does it have a high rating on the bounce factor?
Springfree trampolines provide a smoother bounce and they are gentler on your knees and joints. In 2012 consumer watchdog CHOICE reviewed 12 popular trampolines sold in Australia. Springfree Trampoline was the only model they recommended as safe and CHOICE also concluded that Springfree had the most comfortable bounce. The mat also provides a more responsive bounce and an impact absorbing soft edge. Have you seen the online videos of the awesome bounce and height that is achieved on a Springfree Trampoline?
Get an answer from our members and Springfree representatives
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