From February 1st, 2020, until the 30th of September, 2020, Springfree Trampolines is offering a $100 Springfree voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
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Customer service and delivery exceptional
Staff are always helpful and so prompt in getting back to you with any questions. Delivery is easy. They are amazing to deal with. Thank you.
Amazing product, my kids love it!
I purchased a replacement net and poles and a ladder. My staffy chewed the net a couple years ago but now that i have a 1 year old i thought i should get a net so she can go wild oon it. The mat and frame are still going strong 5 yrs later after purchasing. Honestly the best trampoline i have ever purchased, seen or jumped on.
Great product and excellent customer service.
The children next door have one of these and their engineer father spoke very highly of it. I recommended it to a friend who purchased one for her grandkids and then I bought one myself for my great nephews. The trampoline is well made and very safe to use and my 8 year old great nephew twins use it constantly.
The supplier and the installer were very professional and easy to deal with. I would thoroughly recommend this product and its supplier to anyone after a good quality trampoline.
A superior trampoline...highly recommended
Spring-free customer service is very helpful. The product is great quality. The design is very smart. We have no regrets.
A worthy investment
Very happy with our spring free trampoline!
My daughter keeps occupied n away from screens. She loves to practice her gymnastics moves as well as her dancing ones. We couldn’t live without it.
This trampoline is perfect for not only the young ones of the family but also the adults.
Easy setup for the mechanically-minded. Installation only took 2hrs (with 2 people) without the technician - saved $250. Absolutely fabulous trampoline.
The best product on the market!
We have 3 active kids and this trampoline is perfect for every age group. Easy to assemble and looks great!
No more springs ..
My kids and I have had trampolines growing up and this spring free model is by far the best made and quality we have ever had .. we have used it so much the mat needed replacing which I recieved in 2 days after buying . Worth every dollar ..Thank you
Excellent Technician Service
I arranged for Springfree to remove my old trampoline before installing a new one. The technician arrived at my house early, and called with a pleasant attitude saying he was there. I had left a heavy bag in the side passageway that I intended to move before he arrived. I offered to race home and he was lovely and said it was no problem, he would manage fine and there was no need for me to even come. He listened to my explanation of how to get to the trampoline and when I arrived home it was all done!
Excellent support for older models
I have a very old springfree model. When I needed replacement parts, I was surprised to see they still make them for the older discontinued models, and the service and promptness of delivery were excellent.
Kids Love the trampoline.
My children have a great time bouncing and playing on the trampoline every day, the Dog also likes to chase and bounces on it for fun with the occasional sleeping in the sun.
Best Trampoline Money Can Buy...
After 8+ years of daily use by 4+ kids, we have just replaced the mat and net. Amazing service and quick delivery to Far North Queensland. Here's to another 8+ years of fun, safe trampoline. My advice... buy a Springfree from the start, not after another 2 "quality" trampolines fall to pieces in a short time after regular use. We love our Springfree trampoline.
Brand new, again!
After nine years we have replaced the mat on our Springfree. Happy children, as the trampoline is like brand new, again. Thank you Springfree for producing a quality product. Environmentally I’m thrilled that replacement parts can be purchased.
my family love it so much
My kids love that so much and almost play everyday. The customers service is exceptional and assembling service is professional. Definitely it is the right choice for the backyard.
Being in lockdown, and homeschooling for almost 6 months, this trampoline has been a sanity saver. A safe, sturdy product that has provided many hours of fun and fitness.
Best Trampoline available..
Our girls love this trampoline! It’s obviously the safest one on the market without a doubt and for that it was a no brainer for us! The build quality is excellent and it feels like it will last forever.
Ok it wasn’t easy to set up, but there’s a reason. It’s so well designed and safe that it has to be that way.
I would recommend these trampolines to anyone.
Researched extensively prior to buying a medium round. After six years in the elements not a single issue. Have just upgraded to a large oval. Exceptional customer service to match the outstanding product. Other brands simply don’t compare.
Second purchase of a springfree trampoline.
Originally purchased a springfree trampoline over 10 years ago. Used by our kids and their friends for hours upon hours of entertainment. Decided to get an upgrade of the bigger trampoline and decided to go again with Springfree trampolines, because of their lasting quality.
Fantastic service with a fantastic product
We had our first Springfree trampoline 9 years ago with an active son it was used daily . We contacted Springfree re the mat and they offered a replacement trampoline at a very reduced rate . With a teenager now who had a new found interest in the trampoline we decided to get a new trampoline not only did they mage the entire process smooth they took away the old one and built us a new one all for the quoted price ! We were very impressed by the customer service and follow up . We know that our grandkids will continue to use it years later
A Must Buy!
Our Trampoline is 12 years old and since getting a new mat it has been used so much. About to replace our net, but fantastic quality to last 12 years.
Revamped Springfree Trampoline - Now As Good As New!
After 10+ years use, our Springfree S113 trampoline was looking a little tired, so we bought a new Mat and Net and now its as good as new!
Springfree Australia were very helpful with returning calls, taking our order and were happy to hold stock for us for a 3 weeks to better suit our cashflow.
Kids are HAPPY, Parents are HAPPY! Thank You Springfree!
Jumbo SpringFree Tramp Delivers Jumbo Joy
The Springfree Team delivered and installed our jumbo trampoline within a week of ordering and they were so professional and a delight to deal with. Our 3 children under 5 are beyond excited with their new addition to the family. The safety and strength of the trampoline gives us huge confidence as well. We look forward to using some of the accessories as the kids grow.
My toddler loves his trampoline
We hadn't planned on getting our son a trampoline so young but were kindly given it. The Springfree trampoline really is a fantastic trampoline. He's just turning two and it's been great for him learning to jump. The net and build of the trampoline provides a really safe environment for him to play in.
Springfree trampoline staff and the experience has been really positive.
2nd Springfree Trampoline and very happy with it
We bought our first one about 8 years ago and with 3 boys, it took a beating. It survived numerous bounces and our boy's loved being on it all year round. About August 2020, I noticed that there was some rust appearing. I contacted the Melbourne Springfree office and they helped with the warranty process. The choice was either free replacement parts or a discounted price on a new unit (our's was purchased before the 10 year warranty on all items).
A new trampoline is a big outlay (even at a discount), but the amount of use that our kid's go...
The perfect product and so pleased with the purchase
This is a great trampoline. I bought it for my 9 year old and he absolutely loves it. We got one of the Springfree technicians to install, which made it very simple. I definitely recommend doing that. It is so sturdy and even when I have fallen against the netting it has taken my weight without a problem.
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