Bought a product never got it
I bought two bags of Apricot seed about 2 months ago, I did not received an confirmation email nor the product itself. I called several times but keeps going onto [Name Removed] voicemail, left him a message and he never called back. I emailed to follow up as well but nothing.
I purchased the NC802HDS Omega Juicer and I am extremely happy! I use it everyday!
Sprout provides excellent customer service as well and I was impressed with the response received from an email I sent quite a few weeks following my purchase. I was looking for some advice and it was provided promptly.
Sprout provided great sound advice on single auger juicers. We bought an Omega NC802HDS juicer. It arrived promptly. We have used it since it arrive in mid-July 2019. It excels over the Hurom vertical single auger juicer in every way. It gives more juice for the same quantity of fruit and vegies and is easier to clean and assemble. Very happy with the purchase. Would I buy from Sprout Organic again? Yes in a heartbeat.
- Verified customer
Sprout Organic and Omega VSJ843
I received great service with prompt & genuine response from Nathan, Sprout Organic.
I was searching for a good quality, easy-to-use, vertical, low speed juicer for “Medical Medium Celery Juice protocol” and I am very happy with Omega VSJ843RS. Easy to handle, powerful and produce good yield quality juice, I juice soft fruits like lemon flesh too. I’m loving the juicer and celery juice every morning! Highly recommend both Sprout and Omega VSJ843.
Excellent customer service
Once I decided that I wanted to buy a GREENSTAR ELITE cold presser juicer, I found the best price on SPROUT. The discount code offer didn't work at the online checkout so I emailed them on Saturday to ask them if they could look into it. To my surprise Nathan replied Sunday morning and he was able to help me make payment ( with the discount ) and best of all, arrange delivery asap so I could receive it Thursday, right before Easter. This is exactly the kind of customer service and business that I like to promote to my family and friends who care about their health and want to invest in quality products. Well done!
5 Star customer service!
I highly recommend Nathan and Sprout Organic as a reputable business. Nathan responded promptly to my purchase order for the Omega VSJ843R Vertical Jucier, with ETD. When it arrived, I made payment Nathan again promptly sent receipt of payment, complete with delivery tracking info.
AND delivered on time.
I did heaps of research prior to the purchase of the Omega Vert 352 and have to say that one of the clinchers was being able to personally speak to Nathan who happily answered my questions. The juicer arrived in record time. It's easy to assemble and pull apart, is surprisingly quiet, feels solid, looks great, small footprint, makes great juice and is easy to clean. The machine has no problem with celery or leafy greens although I don't tempt fate but rather alternate what's going in.
- Verified customer
Excellent Customer Service
I would highly recommend Sprout Organic. My experience was very positive and smooth. After placing my order which was over the xmas period I rang Sprout to confirm delivery times. Nathan was fantastic, answering all my questions. The juicer was delivered in record time, and I am extremely happy with the product, After my purchase I also emailed Nathan a few weeks later with some general questions on the product, and he replied with a thorough email addressing all my queries. Overall, great customer service, fast delivery and competitive pricing. THANK YOU
I placed my order and it came in quick. No shipping and handling was great. Stocking the red version was great as it matched my kitchen appliances.
The juice it creates is great. Cleanup is quick, juicing is not as long as cleaning up after one of those high speed juicers.
I'm yet to make nut butter with this but there are a number of homogenising uses it will be useful for.
Great Customer Service - Highly Recommend :)
We bought a slow juicer from Sprout Organic online - not only did they have the best price, beating larger online white goods retailers (by a good margin), but the follow up communication was excellent as well. My card didn't work first time round but Nathan from Sprout followed up with an email and again when our juicer was ordered and on the way. Delivery was only a couple of days and on the other side of the country too! The juicer is great, works really well and it's easier to clean than I thought it would be. Thanks once again to Nathan and Sprout Organic!
Sprouting seed order
Excellent source of sprouting seeds, prompt service and an easy to use website. I had been having trouble finding reliable sprouting seeds for a couple of years and someone suggested looking online. I found Sprout Organic to be the most helpful website for what I needed and my next purchase is going to be a wheatgrass juicer
Buy With Confidence
I purchased a Omega NC902HDC cold press slow juicer from Sprout Organic on 02/06/2016. Not only is this a fantastic product with 10 year parts & 20 year motor warranty. It actually does what they claim. The model prior to the release of this new model, was the best selling slow juicer on Amazon. Nathan at Sprout Organic is the real deal. Not only is he the best price online, we also got our order to us on time. Plus he also gives away a prize once a month to one lucky online customer. Yes l did happen to win a bio-chef-high-performance-blender...valued at $249. So if you have never purchased online, you can feel very confident in purchasing from Sprout Organic. Just look at the feedback this guy gets, it tells you a lot about how he looks after his customers. Regards Michael P. Vic
Great Online Store
Very happy with the Price compared to other online sites and delivery was very quick.
Customer Service is excellent, a rare thing now days. I wanted a Tax Invoice so I could claim the GST at the airport as i will be taking it oversea with me and I received it within half an hour of emailing Nathan from Sprouts Organic.
I bought a Hurom H25 Alpha Juicer to replace my broken Compact Juicer. The Hurom is much better juicer as it extracts more juice as well as being slower and quieter than my Compact Juicer.
I Highly recommend Sprout Organic for competitive pricing and Excellent Customer Service.
I am so happy with my order!
I ordered a Omega juicer from Sprout Organic. It arrived the same week I ordered it. It works like a dream, I couldn't have made a better choice! Thanks to the online videos I was able to choose the right juicer for me. Also today I got an email informing me that I've won one of the blenders in this months prize draw!! I was so surprised I couldn't believe it because my blender broke a few months ago. Thank you sprout organic (Nathan) I've been shopping with you for while now and I am so happy with all the purchases I've made with you! Regards Elaine
Having not dealt with Sprout Organic in the past, I was a little nervous about ordering a slow juicer, for me a large purchase. After reading the positive reviews I felt more comfortable about placing an order. I am very pleased to mention our juicer arrived a day before expected with minimum fuss, in fact no fuss at all. Thank you Sprout Organic your efficient service is much appreciated!
Great website, awesome products
I ordered a juicer from this website after looking around online. Sprout had the juicer I wanted on sale so I went ahead and purchased. The juicer was delivered in a few days. There was damage to one item in transit so I called [Name removed] he had no problem in replacing the item. The replacement arrived in a couple of days. I'd definitely recommend Sprout: great products, fast delivery and friendly service.
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