Punctuality was a negative 10
i made a booking for 11am, he rang us at 8.15 to change the booking to 4.00pm
at 3.30 he rang to make booking 7.30............ when the contractor got here, he was so nice and polite.
squeaky clean rugs, the booking agency loads contractors up with so much work, its simply unachievable to keep to the time table of jobs.
mind u we were getting a mattress cleaned, it takes 6 hours to dry. he finished at 7.15
so i cant go to bed untill 12.15.....
when we had that mattress clean booked in for 10am so it had ample time to dry..... its simply not good enough, on any account!
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