Quick provision of requested information
Thanks to Amy and SSKB for being able to supply a copy of a tax record for me in a hurry. As well as providing the data I needed quickly, she followed up with extra information to make the process going forward easier for me too.
Would highly recommend!
I recently (start 2019) bought into strata managed by SSKB. Both Tania and Brooke have been great, they are very professional. Very easy to communicate with and efficient with requests etc. I am new the the strata world and how it works, but both Brooke and Tania have been great at explaining how things work/ should run. Would definitely recommend.
Prompt Efficient Service
I recently bought into a strata complex managed by SSKB. They have been quick to respond to any issue I raise and I like their level of service. The online tool does take some time to get used to but efficient when you get the hang of it.
Fast and helpful information
David Bourke helped me out today with fast information to help me make a decision - he was wonderful. I really appreciated his attitude, to handle my query so quickly and with such good cheer.
As chairman on the committee of Casuarina Sands for the past two and a half years I have always found Traci Miller and Kate Rawnsley very professional in their positions at SSKB and are always willing to be of any assistance when asked.
I confirm my opinion of SSKB and staff and the good service they offer. After dealing with several strata managers over the years I recognise the good from the bad and appreciate SSKB’s efforts. Cassie and Michelle do a great job with our body corporate matters. They are business savvy, knowledgeable of the Act, always professional in their dealings and as a bonus are a real pleasure to deal with. I certainly recommend them. They are undoubtedly good communicators. I also acknowledge the great support Tarniya and all the AP team extend to me.
Elevate and Homepark Apartments.
Have been dealing with Paige from SSKB re. 211 Dorcas st South Melb.
Her attention to the jobs on the table has been refreshing.
SSKB were on the edge with our committee until Paige popped up.
211 comm. of Management
Good service is hard to find these days
I find the accounts payable team at SSKB very responsive and extremely helpful at all times. I have dealt with many other Body Corporate Management companies over the years, both on the Gold Coast and in Brisbane and I find SSKB to be one of the best to deal with.
Sound advice & solid commitment, backed up by knowledgeable personal.
As the current chairman for the Sea Resort & Spa Maroochydore, I'd like to take this opportunity to thank the SSKB Maroochydore office staff, in particular John Atkinson, for his committed support to our Body corporate management requirements.
Based on SSKB's previous & current performance, our Body corporate committee looks forward to an ongoing mutually beneficial relationship & would have no hesitation in referring their services to other Body corporates.
Ongoing High Performance
SSKB are a leading provider in a competitive industry. As such, they set their own standards and are continually looking to improve their services. As an owner in a building serviced by SSKB for many many years, I have never had any concerns with their performance, including advice and distribution of information. My dealings have been with Charlotte and Monique. Any questions for myself are always handled in a professional manner. I can not fault the services of SSKB.
We have utilised the services of SSKB through John Atkinson for a number of years here at Fairway Villas, Coral Cove. SSKB services have been timely, authorative and supportive. John’s personal services have always been helpful, guiding and sound.
His support staff have been of great assistance making the job of BC chair less of a daunting task.
Thanks to all.
A very good team
Friendly, efficient, reliable. Managing this Body Corporate is not easy owing to several extremely difficult owners, yet the staff manage to keep a smile on their faces and soldier on without complaint.
Tania Stewart - Strong, Knowledgeable and engaging
I have worked with SSKB for over 10 years as Chairperson of a Body Corporate. In truth, they are only as good as their staff - we have had some good ones and some not so good. Tania is up there with the best. She has worked in strata management from all perspectives (letting manager & corporate manager & BC Committee). She knows her stuff, can explain it simply and can engage with the different parties in a way that gets progress. She is no-nonsense and picks up the phone rather than relying on email. I have found her to be a willing partner in ensuring our complex is managed effectively. I appreciate her insights, advice and suggested ways forward - thank you Tania.
- Verified customer
SSKB a pleasure to work with
Oliver does not need too many words to communicate. He allows my wife and myself to do our job and when he has to bring his ideas across he does it in a constructive manner rather than imposive.
We feel comfortable working with Oliver.
Hannah is approachable, responsive and helpful
Hannah Pascoe took over management for our building nearly a year ago. I am relatively inexperienced being in a body corporate committee but I have found Hannah to be quite approachable and helpful. She is proactive in informing the committee and is quick to help us resolve issues. We are currently exploring some major works and she has been extremely helpful in getting information together to help the owners understand their options and spelling it all out in simple, understandable terms. I am very happy with the relationship the committee currently has with Hannah. She is a pleasure to deal with.
A trusted partner
SSKB’s Community Manager, Hannah Pascoe, is a pleasure to deal with.
She keeps our Body Corporate Committee appraised of ongoing issues, providing regular updates and offering support and advice when required.
Hannah is a professional and trusted partner in the day-to-day management of our property.
As a new committee member of our Body Corporate, I've had so many questions to ask and Hannah has been more than understanding and patient with me. She has provided excellent customer service and explained different bits and pieces in "plain language". I've felt somewhat incompetent at times but she always manages to make you feel at ease and as she puts it "nothing is a silly question". Thank you Hannah for providing such great service, not only to me but our committee.
To whom it may concern I would just like to make comment with regards Hannah's great work she has done in getting all of the other owners to become involved in the running of the corporate body as previously it was left up to myself as the only one willing to work with Hannah she now has in place some maintenance plans at last that will ensure our assets are looked after properly for the future.
Well done Hannah thanks heaps I was getting so frustrated with what was going on before you took it over. Not necessarily Ella's fault either what was going on just slack interest etc for the others
An excellent manager.
SSKB’s Community Manager, Hannah Pascoe, is a delight to deal with. She is always on the ball reminding the Body Corporate Committee of important matters and helping to resolve owner issues. It can be difficult at times to manage sensitive matters and difficult people; Hannah has proven her professionalism by taking such tasks in her stride.
Our Manager Hannah has made my life much easier. She always responds to my concerns politely, quickly and efficiently. I am pleased and releived she is looking after our site.
Questions & Answers
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e mail address Brendan Edwards please
SSKB Strata Managers
Brendans email address is email@example.com.
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