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Star Plus Group
See the Best Home Improvement in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Star Plus Group

Reviews

4.6
261 reviews
  • Customer Service
    4.7 (230)
  • Timeliness
    4.8 (231)
  • Job Satisfaction
    4.8 (227)
  • Rates and Fees
    4.3 (227)
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Reviewer Photos & Videos

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Lights & Fans.

published

Tom was our tech. He was amazing in every way! Tom was very accommodating & offered many suggestions & options which we would have overlooked.
Very tidy and respectful - went over & above with his service.

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group
Don M
Don MMetropolitan Adelaide, SA

Excellent Service

published

Contacted Star Plus to service an evaporative air conditioner. They completed a thorough check replaced worn out mats (with photo evidence) and provided excellent service at a competitive price. Thanks Tom.

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group
Julie
JulieMetropolitan Adelaide, SA

Air con service

published

Rang for air con service and Star Plus sent someone the next morning. Tom was punctual, thorough, explained everything well and did a fantastic job. Highly recommend. Will use again.

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group

Electrical repair

published

Dale arrived on time after he rang 30 minutes prior. He disconnected what was needed and found that our safety switch had failed and replaced with new. Happy to use star plus group for any future electrical work.

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group
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Rachel M.
Rachel M.Metropolitan Adelaide, SA
  • 3 reviews
  • 1 like

Aircon Issues Fixed

published

I called the Star Plus Group office and they sent Tom out the very next morning which was amazing! Tom arrived on time, he was lovely and very professional and fixed our air con issues!! Very happy with the service!

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group
terasaa-xx
terasaa-xxMetropolitan Adelaide, SA

Quick, easy, and kind

published

Very quick and effective and to the point. Knew exactly what needed to be done and was upfront about the extra costs involved. He then cleaned up afterwards and the place is spotless!

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group
John
JohnMetropolitan Adelaide, SA

Power point installation

published

Called the office and Tom was very quick to get to the job. Tom installed power points to the garage and one in the hallway. He was very polite, worked fast and did an excellent job. He did a safety check of the switch board and power points and the end, which was great for peace of mind.

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group
David
DavidMetropolitan Adelaide, SA

Ducted AC unit service

published

Tom was very polite and efficient in servicing our unit which included cleaning, checking ducting both upstairs and down. He also provided us with useful info on the efficiency of running this unit vs split systems.
A job well done.

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group

Pool Heater Connection

published

I rang the starplus office to ask about a electrical job I wanted done and they said Tom would be out on Monday morning,he turned up on time and organised the job for Thursday
Tom did the job very neatly to a very high standard helped by chris
I am very happy with the job

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group
Home Improvement

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Shameela
ShameelaMetropolitan Adelaide, SA
  • 3 reviews

Perfect job by Tom - air con and switchboard!

published

Tom was on time, polite and efficient and was transparent with the air con diagnostic check and switchboard requirements. A star through and through! Thank you thank you so much!

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group
Mamabaraka
MamabarakaMetropolitan Adelaide, SA
  • 2 reviews

Fast, professional, thorough

published

The technician was kind, professional, patient and personable. Got my AC working and showed me to confirm I was ok. He explained the billing process before starting the job - no surprises, which is awesome. Did a great job and made sure I was satisfied before he left.

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group

Electrical repair

published

Dale arrived on time and gave me a price upfront. He was able to find the fault and resolve the issue quickly. I would recommend using star plus group again.

Incentivised Review No
Star Plus Group
Customer ServiceStar Plus Group
Home Improvement

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Prompt action today

published

After our Power in two rooms went out this morning and I isolated everything we had to call the electrictian Jash arrived in the time before dinner and went straight to work. He quickly isolated the problem and went to work everything is now working great.

Customer Service
5/5
Timeliness
4/5
Star Plus Group
Customer ServiceStar Plus Group
Lisa
LisaMetropolitan Adelaide, SA

Great job

published

Tom installed 2 ceiling fans for us. He was on time, very friendly and very good workmanship.
Tom also cleaned up after himself. Highly recommend this company and will use them again.

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group
Peter
PeterMetropolitan Adelaide, SA
  • 3 reviews
  • 1 like

Ac Repair

published

Chris arrived on time after calling us to confirm time, he repaired our AC with no issue, I would recommend star plus group for any future AC or electrical repairs

Customer Service
5/5
Timeliness
5/5
Star Plus Group
Customer ServiceStar Plus Group
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