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Star Plus Group
4.6 from 261 reviews · View Statistics
See the Best Home Improvement in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.6
261 reviews
  • Customer Service
    4.8 (225)
  • Timeliness
    4.8 (226)
  • Job Satisfaction
    4.8 (222)
  • Rates and Fees
    4.4 (222)
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Ashleigh
AshleighMetropolitan Adelaide, SA

Happy with service

published

Came out next day. Pleasant and did the job quickly and well. Cleaned up after himself which is greatly appreciated. Professional and good communication. Would definately use them again. Thanks

Star Plus Group
Customer ServiceStar Plus Group
Kazaa
Kazaa
  • 2 reviews

Fantastic, friendly, expert service

published

Had an emergency call out due to a blackout, Josh came out and we had a fire in the roof. Lucky for us, Josh came quickly, sorted out everything and got the power back on for us. Thank you so much

Star Plus Group
Customer ServiceStar Plus Group
Heather Wood
Heather Wood
  • 2 reviews

Ac install

published

Dale quoted us AC replacement which we were happy to go ahead with. Him And Chris completed the job with no hassles at all. I would highly recommend star plus group for any work

Star Plus Group
Customer ServiceStar Plus Group
Rex Bound
Rex BoundMetropolitan Adelaide, SA

Don’t use this company

published

Don’t use this company, they quote you $50 call out, when the guy arrive he wants $295 just to carry out a diagnostic inspection, then after half an hour quotes you a $1000 to fix the problem.
If you don’t fall for it it’s cost you $295 for nothing and then leaves without even leaving a worksheet or invoice.
I got a local electrician to fix the job, he was here 2 hours and it cost me $350, don’t use the StarGroup they just rip you off and leave, not happy old age pensioner .

Star Plus Group
Customer ServiceStar Plus Group
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Ros
Ros Metropolitan Adelaide, SA

Light upgrade

published

Tom was very thorough, listened to what we required and explained what he was doing as he went along. He rang to confirm a time and arrived at that time.

Star Plus Group
Customer ServiceStar Plus Group
Lucy
Lucy Metropolitan Adelaide, SA

No power

published

Tom was very helpful and able to identify the issue within a couple of hours. He brought our switchboard up to current standards to make it compliant which we were pleased with

Star Plus Group
Customer ServiceStar Plus Group
Joe Brooks
Joe Brooks Metropolitan Adelaide, SA

Heat Light review

published

Excellent service, Tom was extremely helpful, gave clear explanations and went above and beyond to help out with the problem of our bathroom lights, we will definitely be using starplus again for any problems we have

Star Plus Group
Customer ServiceStar Plus Group

Electrical installation

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Great & friendly service, explained everything really well which gave me confidence in the work. Several lots of work were done including the installation of new smoke alarms. Very happy with the service.

Star Plus Group
Customer ServiceStar Plus Group
Sam
SamMetropolitan Adelaide, SA

Faulty heat lights

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Great service, sold the problem! Tom called and let me know he was on his way first, turned up on time, found the problem and solved it effectively. Very happy!

Star Plus Group
Customer ServiceStar Plus Group
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Nicole
NicoleMetropolitan Adelaide, SA

great work

published

always on time, Tom was very professional, gave really great advice about future work that needed to be completed. Tom was very respectful of the workplace, completed the assigned job well within a great time frame.

Star Plus Group
Customer ServiceStar Plus Group
Greg
GregMetropolitan Adelaide, SA

Hot water no power

published

Tom was punctual, polite, and communicated issue very well. Explained what was needed to be done and completed required repairs in timely fashion. He tidied up area After repairs were completed. Would use he again

Star Plus Group
Customer ServiceStar Plus Group

AC Service

published

Dale rang before hand and let me know what time he was going to be at my house, he gave me a price up front and I was happy to go ahead with the service. Dale completed the service with no fuss. I would highly recommend star plus group

Star Plus Group
Customer ServiceStar Plus Group
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Belinda
BelindaMetropolitan Adelaide, SA

Light replacements

published

We had several lights updated in our house including installation of a new bathroom heater/fan. We are very happy with the work done, much improved lighting. Tom did a great job, was friendly, offered advice and tidied up well at the end of the job. Thank you!

Star Plus Group
Customer ServiceStar Plus Group
marcnz
marcnzMetropolitan Adelaide, SA
  • 4 reviews

Adding new power points and new power circuits

published

After trying to get hold of an electrician to come for this job, all were just talk and no action. Yes I will come and never came. Finally I called Start Plus Electrical this morning. The same morning, Tom came within 45 minutes and after explaining what I needed, adding power circuits and power points, he did it immediately in a very professional way.
Tom has been very helpful, knowledgeable and friendly.
I will call him again if anything must be done in my house!
Excellent service from Star Plus Electrical and especially Tom.

Star Plus Group
Customer ServiceStar Plus Group

Excellent Service

published

Friendly, informative and helpfulness . Phoned giving time of arrival. Explained what he was doing, checked each aircon outlet, checked system to ensure correctly operating. Would recommend Starplus Group for service.

Star Plus Group
Customer ServiceStar Plus Group

Excellent service!

published

Very professional, provided comprehensive overview of the service carried out. Arrived promptly on time, quick and efficient- also advised of the warranty option of possible faults which I was unaware of :)

Star Plus Group
Customer ServiceStar Plus Group
Lisa G
Lisa GMetropolitan Adelaide, SA

No power

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After we lost power I called star plus group and the response time for an electrician to arrive was very quick. Tom the electrician fixed the problem and explained to us what had happened. He was very thorough and easy to understand.

Star Plus Group
Customer ServiceStar Plus Group

Triping light circuit problem

published

Dale was Very pleasant to deal with, very punctual and polite, and very promptly answered questions and delivered the required services. Would highly recommend starplus group, they are very professional.

Star Plus Group
Customer ServiceStar Plus Group
Lisa
LisaMetropolitan Adelaide, SA

Exorbitant charging

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Greenacres SA Star Plus - Happy to pay after hours fee(just after hours), Not $517.56 labour charge for 34mins work. Found out retail part price, deducted from invoice as not itemised.

Star Plus Group
Customer ServiceStar Plus Group
Pete
PeteMetropolitan Adelaide, SA

Exhaust fan installed

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Exhaust fan installed by Dale he did a fantastic job and we will call on him again for future jobs He was very efficient and cleaned up after himself 5 star from me

Star Plus Group
Customer ServiceStar Plus Group

Had electrition come out

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Great work by Chris today replaced existing powerpoint and adding new powerpoints would definitely get out again for any work needed. Only called up yesterday and was out the next day.

Star Plus Group
Customer ServiceStar Plus Group
Kevin Tsuba
Kevin TsubaMetropolitan Adelaide, SA
  • 2 reviews

Excellent service

published

Excellent service, Tom was very polite and speedy on the job and I’m very happy with the outcome, I now have a front porch light that works so a great job done!

Star Plus Group
Customer ServiceStar Plus Group
M Christie
M Christie Metropolitan Adelaide, SA
  • 2 reviews

Light replacement

published

Very thorough. Tom did a marvellous job. Courteous ,on time very quick. Only rang yesterday. He paid great attention to detail. Second time I’ve used this company. Would thoroughly recommend

Star Plus Group
Customer ServiceStar Plus Group

Outside light replacement

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I called the office and they sent Tom the electrician . He called before he arrived and he arrived on time, gave me a quote for the job
And was happy to except.
Very happy with the job very efficient.

Star Plus Group
Customer ServiceStar Plus Group
Elly
EllyMetropolitan Adelaide, SA
  • 2 reviews

Ac repair

published

The guys were really awesome. Very friendly. Found the problem. Fixed it straight away. Taught me what to do in the future. So helpful. Highly recommend. Thanks so much Dale

Star Plus Group
Customer ServiceStar Plus Group
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