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Star Plus Group
4.6 from 258 reviews · View Statistics
See the Best Home Improvement in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.6
258 reviews
  • Customer Service
    4.8 (222)
  • Timeliness
    4.8 (223)
  • Job Satisfaction
    4.8 (219)
  • Rates and Fees
    4.4 (220)
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Dorothea McFarlane
Dorothea McFarlane South Australia

Happy with electrician they came

published

Excellent service we are really happy with the work Chris did for us he is a very hard worker he works constantly l was surprised he didn’t stop for lunch we were very impressed with him any more jobs we would prefer him to do them. Thanking you Dorothea McFarlane

Star Plus Group
Customer ServiceStar Plus Group

Ac repair

published

I am really happy with the technician who attended (Dale) and diagnosed the issue very quickly. He has very good presentation skills and technically very competent. I would like to recommend starplus and Dale for anyone who has an electrical issue. Thanks Damitha

Star Plus Group
Customer ServiceStar Plus Group
Elizabeth
ElizabethMetropolitan Adelaide, SA

Aircon service

published

Excellent, response to initial contact. Tom was here and on time the following day. Phoned ahead of time to advise time of arrival. On presentation gave me a quote and proceeded to do his job. Excellent work. Highly recommended

Star Plus Group
Customer ServiceStar Plus Group
Mungo54
Mungo54Metropolitan Adelaide, SA
  • 5 reviews
  • 4 likes

Ac repair

published

Dale was friendly, efficient and did an excellent job of repairing my air-conditioning unit. Will definatly use Star Plus again. No problems were encountered and cleaned up after the job. Hmm

Star Plus Group
Customer ServiceStar Plus Group
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Andrew
AndrewMetropolitan Adelaide, SA

Heat light replacement

published

Job was done quickly, called up on a Tuesday afternoon and the job was done on the very next day. Job was explained in detail and was completed in just a few hours

Star Plus Group
Customer ServiceStar Plus Group
Holly
HollyMetropolitan Adelaide, SA

Pendant light installation

published

Installation of x2 pendant lights was a simple and easy experience. Tom was friendly, efficient and on time. Job done well. From the online booking to receiving follow up phone call process was straight forward.

Star Plus Group
Customer ServiceStar Plus Group
Clinton M.
Clinton M.Metropolitan Adelaide, SA

Excellent service, fast and thorough.

published

Tom was on time, gave quick review and quote. Work done with high standard and went above and beyond fixing old wiring. Hav see used company previously and will again. Great service.

Star Plus Group
Customer ServiceStar Plus Group
Dani
Dani
  • 2 reviews

Air con fix

published

Fast and helpful service, made sure everything was good inside and out. Was timely and let us know before he arrived. Would use again for future needs around the house.

Star Plus Group
Customer ServiceStar Plus Group

Excellent service

published

Tom arrived on time, investigated the problem, called another electrician, and between them they had the job almost complete apart from testing , that afternoon. Tom finished in good order today!

Star Plus Group
Customer ServiceStar Plus Group
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paul
paulMetropolitan Adelaide, SA

Disappointed - AVOID

published
paul
paul

Tried contacting them for two weeks and never received a response. AVOID

Star Plus Group
Customer ServiceStar Plus Group
paul
paul

Hi Rachel.
Thank you for your time to look into this, it is greatly appreciated. Is there an email address I can send you the invoice no. and other relevant detail prior to the call?
Best regards
Paul

Kylie
KylieMetropolitan Adelaide, SA
  • 2 reviews

Air Con repair

published

On time and called to let us know they were on the way. Service was excellent. Dale carried out work as required and was able to source parts and fix the problem within a couple of days. Wouldn’t hesitate to recommend.

Star Plus Group
Customer ServiceStar Plus Group
Michael
MichaelMetropolitan Adelaide, SA

Smoke alarm replacements

published

Tom is very knowledgeable, kind, and helpful. He was prompt and a credit to his business. I needed three smoke detectors replaced and it was achieved with no fuss at all

Star Plus Group
Customer ServiceStar Plus Group
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Sandy
Sandy Metropolitan Adelaide, SA

Power point crackling

published

Rang them during lockdown , very prompt phone back, very polite and efficient on call. Tom called before arriving, was on time, very efficient and helpful. Will recommend to everyone we know! Will definitely use for all electrical work.

Star Plus Group
Customer ServiceStar Plus Group
Anna Chrisohoidis
Anna ChrisohoidisMetropolitan Adelaide, SA

The electrician was rude and arrogant. Floor manager useless. Prices ridiculous.

published

Would never ever use or recommend them again. Needed an electrical job done urgently so we called them which was our mistake. The electrician was so very rude and arrogant and should we not have need the job done so urgently we would have kicked him off our property in a heart beat. Also when we called SA Power they were irate as he was meant to call and explain what he had done so we had to follow him up on this. USELESS!!!!!!!!!! Then when we called to lodge a complaint and question the price which was $900 for a 1 hour rewire in the electrical box (no climbing in the roof or ladders just standing and cutting/joining) the floor manager was just as useless. Do yourself a favour and avoid them unless you have money to throw away.

Star Plus Group
Customer ServiceStar Plus Group
Anna Chrisohoidis
Anna Chrisohoidis
Dianne
DianneMetropolitan Adelaide, SA

Excellent job

published

electrician arrive on time,, he did good job, explain every thing how to work safety switch. he finish job after clean and tidy. i am happy service. i recommend my friend and family

Star Plus Group
Customer ServiceStar Plus Group
Raelene H.
Raelene H.Metropolitan Adelaide, SA

Power point instelation

published

Tom was very punctual to attend, extremely pleasant and professional at all times explaining things as he went. Cleaned up beautifully before leaving. Will certainly use your services again if needed well done Star Plus.

Star Plus Group
Customer ServiceStar Plus Group
Tyson Paul
Tyson Paul Metropolitan Adelaide, SA

Electrician did great work

published

The electrician did a great job at the house was very help in description on what he was doing and what damage had been done, would recommend to family and friends

Star Plus Group
Customer ServiceStar Plus Group
Ella
EllaMetropolitan Adelaide, SA

Lights tripping.

published

We called the office and they sent Tom out for us on the 19th of July. He was brilliant super helpful and explained everything very clearly. He was all round great.

Star Plus Group
Customer ServiceStar Plus Group
Thomas
ThomasMetropolitan Adelaide, SA

Very Helpful

published

Jash was very helpful and informative and was efficient in his work. Would highly reccomend. He was able to explain the problem with our isolator and fix it very quickly.

Star Plus Group
Customer ServiceStar Plus Group
Jason Faulkner
Jason FaulknerMetropolitan Adelaide, SA

A/C repair

published

Booked to have our ac motor repaired.
Very friendly staff, extremely punctual. They did a fantastic job in the repair, which was same day as the quote. Would recommend to anyone

Star Plus Group
Customer ServiceStar Plus Group
Chris
Chris Metropolitan Adelaide, SA

Light and switch replacement.

published

My wife called the office and the receptionist was very helpful.Tom arrived on time and was very good and clean with his work and the cost was a good deal.

Star Plus Group
Customer ServiceStar Plus Group
Garrardw
GarrardwMetropolitan Adelaide, SA

Air conditioner service

published

Serviceman Tom was on time and had good communication and explained the details on the job well. He was efficient and did not leave and rubbish behind. I can recommend Star Plus Group for any electrical work

Star Plus Group
Customer ServiceStar Plus Group

nbnbanbury@gmail.com

published

Great service , knowledgeable staff and excellent job. Tradesman was very friendly and helpful. We wanted our air-conditioned serviced and he gave us some great advice for future cleaning and upkeep.

Star Plus Group
Customer ServiceStar Plus Group

A.c. Review

published

Dale the AC tech rang before arriving and arrived on time. He was was very honest and gave me a fixed price to fix my AC, he was able to to fix it. I would highly recommend Star Plus Group

Star Plus Group
Customer ServiceStar Plus Group
Caitlin O'Dwyer
Caitlin O'DwyerMetropolitan Adelaide, SA

Electrical jobs

published

Tom did great work with all the jobs we gave him and found some additional issues as our house is built in 1995. Cleaned up as well. And very friendly

Star Plus Group
Customer ServiceStar Plus Group
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