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Stegbar NSW, Kotara

Stegbar NSW, Kotara

3.2 from 5 reviews · View Statistics
Listing monitored by Stegbar

Reviews

3.2
5 reviews
5
(2)
4
(1)
3
(0)
2
(0)
1
(2)
  • Customer Service
    1.0 (2)
  • Timeliness
    1.0 (2)
  • Job Satisfaction
    1.0 (1)
  • Rates and Fees
    2.0 (2)
  • Product Quality
    3.0 (2)
  • Return Claim MadeYes (0) · No (1)
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Jo A.
Jo A.Hunter Region, NSW

Where do I start?

published

First Front entry Door delivered too big ... Stegbar sent up a man to remeasure twice then!...Stegbar delivered another front entry at least 3weeks later which was too big again.
Stegbar tried to say it was our fault!
Once the front entry was installed..... the horizontal bars didn’t match so 3 weeks later they came back again to fix the problem but, couldn’t finish as they hadn’t brought enough stock. Finally, after we first ordered the Front entry, 140 days later we had the project finished other than the locks that don’t work correctly....

Customer Service
1/5
Timeliness
1/5
Stegbar
Alexis P.Stegbar
GMO
GMOHunter Region, NSW

Starts off well but service declines

published

Ordered a bunch of windows - windows were delivered on time. Required glazing post installation, glazing was postponed multiple times and is still outstanding. Promises made and broken, uncontactable and non-responsive. Terrible experience.

No urgency to resolve from Stegbar given we had to pay 100% of the cost upfront.

Still waiting to hear from anyone at Stegbar.

Customer Service
1/5
Timeliness
1/5
Stegbar
Alexis P.Stegbar

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0.0
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Stegbar NSW, Kotara

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