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Stegbar QLD, Bundall

Stegbar QLD, Bundall

4.8 from 132 reviews · View Statistics
Listing monitored by Stegbar

Reviews

  • Customer Service
    4.9 (106)
  • Timeliness
    4.7 (98)
  • Job Satisfaction
    4.7 (63)
  • Rates and Fees
    4.5 (92)
  • Product Quality
    4.7 (85)
  • Return Claim MadeYes · No (107)
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Jennifer Wilson
Jennifer WilsonSouth East Queensland, QLD

Great professional and Prompt service and communication.

published

Although I had a small job there has been some extra call outs and changes made to measurements. Stegbar has been great with the changes and have been most patient. The rep Daniel Joyce is very professional and the young man who came out after him to measure was very professional as well. All of the delays are from my end.

Customer Service
4/5
Timeliness
5/5
Rates and Fees
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Martin
MartinSouth East Queensland, QLD
  • 2 reviews

Great doors. Shame about the Brio retractable screens.

published

I would give Stegbar bifold doors a four or five star review but unfortunately they also supplied us with Brio retractable fly screens. They are expensive, look good but a completely useless product. The screens blow inwards in the slightest breeze. The doors also slowly separate in the wind. After a lot of emails Stegbar eventually replaced both doors. New ones did the same. Do yourself a favour and get another brand.

Customer Service
3/5
Timeliness
1/5
Job Satisfaction
2/5
Rates and Fees
2/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo

Other Home Renovators

 
 

0.0
(1,234)

Sales person Daniel extremely friendly helpful and informative Happy to deal with him.

published
Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Cale
CaleSouth East Queensland, QLD

Great service from start to finish!

published

Nella from Stegbar did a great job, the whole process of supplying new doors and windows was very easy. The deliveries were on time as promised. I highly recommend Stegbar Bundall. Thanks.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationStegbar Bundall
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JM Building
JM Building South East Queensland, QLD
  • 2 reviews

Quoting

published

Appreciate Daniel form Bundall. He is always eager to please with a great positive customer service vibe.
Quoting is always a quick turn around with prompt availability for client meetings and measures.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Craig
CraigRichmond-Tweed, NSW

Wardrobes - How not to install and finish a robe in someone's home!

published
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Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Rates and Fees
3/5
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Alain
AlainSouth East Queensland, QLD

Very happy with my first order.

published

I’m very happy with the quality of the awning windows on my first order. Thanks to Nella and also to the crew at the factory for their help. I’ll be putting my second order in this week.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall Gold Coast QLD

Great service

published

Easy to deal with, professional service, prompt and friendly. I asked for feedback and assistance which I was promptly provided thanks again Daniel. I even asked for feedback on creative direction which was great.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Other Home Renovators

 
 

0.0
(1,234)
Glenn
GlennSouth East Queensland, QLD

very very helpful

published

Had the pleasure of dealing with Nella who is more than helpful .Everything I asked for was never a challenge for her . Constant follow up and even co-ordinated my special requests for delivery

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall QLD
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Excellent service from start to finish.

published

The service from each team member that has quoted, delivered and installed for us has been outstanding. We've just placed our third order in 3 years with Stegbar and wouldn't go anywhere else.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Excellent service

published

From the initial contact by phone the service provided by Daniel was (5) star. His prompt response to my request for quote and subsequent measurement and professional advise on options was excellent. I have no hesitation in recommending Stegbar, in particular Daniel to anyone looking for a professional job.

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall Qld

Other Home Renovators

 
 

0.0
(1,234)

Great prompt service

published

I had a call from Daniel on the same day as my inquiry and he followed up with and appointment at my home within 2 days. Daniel was very informative and explained the service Stegbar could provide which was a lot more that I expected. I was very impressed.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Home Renovators

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Nimrod Eshel
Nimrod EshelRichmond-Tweed, NSW

Simply excellent service

published

In oppose to almost everyone else, Stegbar, and specifically Nella Fitzpatrick have been professional, always responding promptly - it is usually I who is late to reply!

Over the time working with Nella, we have developed a personal rapport and I know I can always count on her. She even responded to my query late in the day from her own mobile phone ..!!

In a world of urgency, service and timeliness mean everything, which is the reason I return to Nella and Stegbar time after time. I don't even bother comparing other providers.

Wouldn't hesitate to work with them again, and recommend to others to do so !

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBUNDALL
Tracey
TraceyRichmond-Tweed, NSW
  • 2 reviews

Wonderful customer service with matching product quality

published

Nella was so helpful and went the extra mile to ensure we got what we needed.
very knowledgeable with both the product and providing constructive advise.
Window we ordered were so good we also used Stegbar for bifolds.
If only all trades were this good.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Jenny
JennyNorthern Region, NSW
  • 2 reviews
  • 5 likes

Exceptional customer service

published

Cannot highly recommend Peter Gallagher for his exceptional customer service and products. Thank you Peter for your excellent personalised service and working with us to make our dream home become reality. We are extremely satisfied with the end products and we absolutely love the end result. Would highly recommended Stegbar and Peter for all your home improvement needs. We look forward to working with you in the future. Thank you once again.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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