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Stegbar QLD, Bundall

Stegbar QLD, Bundall (page 2 of 5)

4.8 from 133 reviews · View Statistics
Listing monitored by Stegbar

Reviews

  • Customer Service
    4.8 (107)
  • Timeliness
    4.7 (99)
  • Job Satisfaction
    4.7 (64)
  • Rates and Fees
    4.4 (93)
  • Product Quality
    4.7 (86)
  • Return Claim MadeYes · No (108)
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Graham
GrahamDarling Downs, QLD

After Sales - Support Outstanding

published

Just a quick shout out to Lisa Deane from Stegbar Support.
I had a ten year old shower screen with a broken hinge. Lisa went out of her way to help me find the spare parts and send. I would have had to replace the whole screen otherwise without her help.

When I do replace the screen I can assure you I will be going straight back to Stegbar. Thanks again Lisa

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
CathY
CathYSouth East Queensland, QLD

High standards of service and support for owner-builders

published

For first-time owner-builders, with 0 experience in house construction, we found the choice of Stegbar for our aluminium framed windows and doors to be a no-brainer. The advice we received was always appropriate, considerate and clear. When we needed to rethink design, there was no difficulty in quickly adjusting our order. The after sales service continues to be exemplary. Choose Stegbar for great service from experienced professionals.

Customer Service
5/5
Timeliness
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationGold Coast

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0.0
(1,234)

Thanks to Lisa Deane

published

thanks to Stegbar for all the help Lisa gave us in obtaining a part and then again in supplying part that was lost

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall Qld
Stegbar
Alexis P.Stegbar

If you wondered where that good old follow through went to that used to be the standard look no further

published

I am currently awaiting surgery for a very aggressive cancer & as such I'm not very mobile. I was looking for a replacement strip of rubber that slides into the base of he shower swing door (the doors probably 30 plus yrs old so thought this was going to be a waste of time until i spoke to Lisa Deane. She was wonderful & actually helped where as most others i spoke to weren't interested as it was to hard or to much of a bother. If I get anything done in the future i will be speaking with Stegbar first as they have earned my respect.

Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Stegbar
Alexis P.Stegbar
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great customer service, competitive pricing, quality products

published

great customer service, competitive pricing, quality products pleasure to work with. will be using stegbar for all upcoming projects. Nella at Bundall is super helpful and makes ordering easy

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Stegbar
Alexis P.Stegbar
Grant
GrantSouth East Queensland, QLD

Really good service and prompt Lisa helped me a lot even though it was a little thing that I needed

published

I was looking for a handle for my shower screen Lisa at Bundall helped me it was effortlessly for her I had been to a lot of places looking and because it is a small item no one could be bothered Lovely lady with nice manners

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Stegbar
Alexis P.Stegbar
This Old Farm House
This Old Farm HouseRichmond-Tweed, NSW

Excellent communication!

published

Searching for quality timber windows/ doors for an affordable price was a mammoth quest! Nella made things so easy and our order arrived as beautiful as I'd imagined! Thanks Nella!

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Stegbar
Alexis P.Stegbar

Thank you for your positive review and feedback. We are so pleased to hear that Nella was able to assist you. We hope you love your new Stegbar windows.

Warm regards,
The Stegbar Team

Sally
SallySouth East Queensland, QLD

Wonderful

published

This is the third time I have worked with Nella at Bundall and she is wonderful. Nella makes the whole process easy and hassle free and I will be placing my fourth order with her in the New Year. The delivery guys are great as well and lovely to deal with.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store Locationbundall
Stegbar
Alexis P.Stegbar

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(1,234)
SAE
SAEDarling Downs, QLD
  • 3 reviews
  • 1 like

Great product

published

Called into the Maroochydore showroom to look at the bifold door product. Salesman was helpful and put us in touch with our local rep who helped us find the best option for our situation. Quote was promptly received and we ordered. supply only and installed ourselves (hubby's a builder) Very happy with the product and made a huge difference to our family room.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationGold Coast
Stegbar
Alexis P.Stegbar
Home Renovators

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Colin H
Colin HSouth East Queensland, QLD
  • 2 reviews

Amazing customer service

published

I needed a replacement part to fix a broken shower door hinge and was having difficulty getting it from other suppliers or the manufacturer. This was not a stock item but it was promptly sourced for me ready for collection from the Bundall showroom. Lisa provided an amazing service throughout, even though this was a low cost item. Thank you so much Lisa you solved a big problem for me.

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Stegbar
Alexis P.Stegbar
Nicholas Jouin
Nicholas JouinRichmond-Tweed, NSW

Great product and service

published

Windows were better than expected and met all our requirements. Nella form Bundal was reliable, friendly, and was very efficient. She provided us with all the information we needed making the ordering process easy. To top it off , everything arrived in time, which means everything to us at Permastructure Sustainable Building. We look forward to using them again in our next build.

Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store Locationbundall, qld
Stegbar
Alexis P.Stegbar

Other Home Renovators

 
 

0.0
(1,234)
Darrell
DarrellSouth East Queensland, QLD

Excellent service !!! very fast and professional

published

I contacted Stegbar at Bundall recently re obtaining a quote to have some old office windows and doors replaced with new ones. Daniel Joyce returned my call straight away and met me the next day ... he was very friendly, knowledgable and professional and had a quote back to me when he said he would with a competitive price that I was happy with. Thanks very much Daniel ... I would be more than happy to use your services again and would very much recommend you to anyone else also.

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Stegbar
Alexis P.Stegbar
Home Renovators

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Thanks to Nella

published

Your showroom was clean and well organized and in the end all our odd sized doors were a perfect fit and they look great, thanks Nella for your help and patience.
They were delivered on time by helpful staff as well.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Stegbar
Alexis P.Stegbar

Bifold door quote

published

Daniel was very punctual and a great communicator. Had a great experience. Very knowledgeable. Thorough and professional about available products to choose. Understanding of our needs and required outcome we are trying to achieve

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Stegbar
Alexis P.Stegbar
Gregory L.
Gregory L.South East Queensland, QLD
  • 3 reviews
  • 1 like

Big thanks to Lisa

published

I can't thank Lisa enough for her help, and more particularly patience. Despite my ineptitude in identifying the parts I required, Lisa has never been anything other than helpful, and has organised everything for me with the minimum of fuss.

Big thanks to Lisa and the Stegbar team

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Stegbar
Alexis P.Stegbar
Hollands
HollandsSouth East Queensland, QLD

Great customer service

published

Daniel came out to our house to do a onsite measure up for a quote we have a busy schedule and he went out of his way to come at a time that suited us

Customer Service
5/5
Timeliness
4/5
Rates and Fees
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationQld
Stegbar
Alexis P.Stegbar
pollockpg
pollockpgRichmond-Tweed, NSW
  • 4 reviews

Another speedie and perfect result from Peter Gallagher

published

Just such a pleasure to deal with when the pre sale promises are the same as the after sales results.
Stegbar is indeed fortunate to have a consultant such as Peter Gallagher on there staff.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall qld
Stegbar
Alexis P.Stegbar

Stegbar Windows

published

Great experience with Nella Fitzpatrick from sales at Bundall. Stegbar aluminimum windows are good quality with a competitive price. Delivery was on time (actually a couple of days earlier than promised)

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall Queensland
Stegbar
Alexis P.Stegbar
Graeme Groves
Graeme GrovesSouth East Queensland, QLD
  • 2 reviews

Great job Nella

published

Great advice and customer service from Nella, pleasure to deal with someone who knows their stuff along with the regulations required. Windows and Doors are great quality and would highly recommend Stegbar Bundall and the team.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall, Gold Coast, QLD
Stegbar
Alexis P.Stegbar
Mark Hill
Mark HillSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Nella is amazing!!!!!

published

I recently dealt with Nella from the Bundall Stegbar showroom. Nella was very knowledgeable, informative and has impeccable communication. From start to finish the entire process was a a breeze handles by a true professional, Thanks Nella!

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Stegbar
Alexis P.Stegbar
Arnold Smith
Arnold SmithRichmond-Tweed, NSW

Excellent helpful communication

published

Very happy with the whole process
Nella Fitzpatrick is a very good communicator
The window has arrived in perfect condition
The whole process was Quite painless thanks very much
The western red cedar seems to be of a high quality

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
3/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall Qld
Stegbar
Alexis P.Stegbar
Arnold Smith
Arnold Smith

The window is perfect Thankyou

SherylK
SherylKSouth East Queensland, QLD
  • 2 reviews

A good experience

published

We had Daniel around for a measure and quote for Patio bifold doors. Daniel was friendly & engaging we really appreciated his experience and advice. He arrived on time and gave us great options.

Customer Service
5/5
Timeliness
5/5
Rates and Fees
4/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationGold Coast
Stegbar
Alexis P.Stegbar
Gregory F.
Gregory F.
  • 2 reviews

Great service

published

Working with Stegbar was a pleasure. From quoting to delivery each contact was professional. The team provided the information required to order exactly what we wanted. Strongly recommend this manufacturer.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall Qld
Stegbar
Alexis P.Stegbar

Stegbar Bifold purchase and install

published

Purchased a single 24-44 bifold door through the Bundall showroom. After liaising with Nella Fitzpatrick the whole process form spec, payment, delivery and final install was trouble free. Very happy with the product.

Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Stegbar
Alexis P.Stegbar
Chrissy
ChrissySouth East Queensland, QLD

Fantastic service...just brilliant

published

What an awesome experience dealing with Daniel. We are very greatful for his help,support & prompt return of messages & phone calls.
Many thanks to you & your fabulous Stegbar team for turning our new kitchen into a lovely open space with new doors & windows.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBundall
Stegbar
Alexis P.Stegbar
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