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Disgusting customer service!!!
I’m very disappointed with the lack of communication and professionalism , I definitely
Would not recommend this company to anyone.
They are a complete joke!!!
On the 16th Sep, they came out to take measurements for our frameless shower & presented us with a measure an quote, which we excepted on the day and paid the deposit immediately.
The main reason we accepted the quote immediately was due to them promising us that once we excepted the quote & paid the deposit, the job would only take 8 to 10 business days to complete.
That same after...noon, I received a text message informing us that our frameless shower installation was booked in for Tuesday the 28th Sep which I was happy with so I arranged to take that day off from work to make sure I was able to be home to give access to the contractor.
Wardrobes - How not to install and finish a robe in someone's home!
We had 3 wardrobes fitted, cant offer a good recommendation of the product or the installer.
All 3 were so poorly constructed that the doors and head tracks had to be replaced. Even after replacement, the head track was scratched. The drawers do not all fit snuggly into position against the side panel when closed. The bottom drawer on one robe was cut and installed allowing it to drag on the bottom track when opened, scratching the track and underside of the drawer. They forgot to order the shoe racks, only solving it with the use of a rack th...
- QLD, Bundall
Not given the Quotes in the format we agreed
All round I think it is a great service. The only down side was I had asked for seperate quotes on each product as some where critical and some where add ons I received a quote for the entire job.
Would not recommend
Had 2 shower screen replaced and installed. Shower doors were chipped, Stainless on the frame was scratched and both screens were put together all wrong. They came out 3 times to try and it right. Would not recommend stegbar for anyone wanting to replace their existing screens.
Daniel provided excellent and efficient service
Very happy with sale process, Daniel was efficient and knowledgeable. He provided the quote in the time frame he specified and was very accommodating to our questions. Looking forward to having our new windows and doors installed.
Thank you for free quote, but too exxy
The rep who visited our home was very professional and friendly. We appreciate the time taken to provide a quote, but it was a lot more than we're willing to pay.
Finish disgusting! Bunnings would have been far better!
We have used Stegbar twice before & very were happy. Sadly their standards have dropped , plaster off walls raw wood left exposed, For the money definitely not worth it ! Husband had to sand Plaster & paint ! We were told we would only need to paint back wall !! Suggest use another company.
Good response times
Good service but the price led us elsewhere. Very friendly staff with good product knowledge. Previous purchases show this is a good quality product. Our rep made the process very easy.
Efficient and competent
An easy end to end process, from initial sales enquiry to installation. The only small issue was the window flyscreen fitment - would be much smoother if Stegbar handled this as part of the total process rather than leaving it to a third party contractor.
Happy with service
Daniel was very helpful in helping me with renovations on an older home. The service was very good and has made a huge improvement. I will definitely be using Stegbar again in the future and would not hesitate in recommending them.
Worst experience Splash back Stegbar
1st delivery cut incorrect
2nd delivery...very light Grey color ordered put onto green glass. Naturally this changes color to a dirty green look. -response. Pay extra $100 & we will do again
3rd delivery...wrong color. This time they chose a darker Grey on the correct clear glass
What a joke. I am over it.
Ordered at Ashmore Rd Bund all
Thanks to new sales rep for all your incorrect ordering service & lies to cover your backside.
He advised me :"It's your word against mine"
This was the beginning of the saga.Then big boss does no better. Pay more & this time we won't change your ordered color with green glass.
Get your quotes elsewhere.
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