Poor quality wardrobes
Stegbar built in designed wardrobes installed by our builder. We put stuff on top shelf, admittedly a little heavy but the same as at our old house in the same situation. Shelf failed because the shelf supports were not positively fixed to the wall. It was only glued and not strong. We were never informed that only extremely light items could be put on shelf, no suitcases etc, the support fixing was inadequate and shoddy at that.
We are builders in Tasmania that have used Stegbar products over 3-4 projects. On every single case we had nothing but problems. The Stegbar quality system is atrocious. Windows damaged, flyscreens damaged. Take months & months to address & still waiting after 10 months or so. They are terrible!
We've been trying for 18 month to get the Stegbar rep to come and give a quote. Never returns our calls. Absolutely useless and deplorable service. There is not even a head office you can ring to complain. The franchise is based in the north of the state and he obviously finds it too difficult to get to the capital city. We were wanting to get all the windows in our large house replaced with double glazing but not with Stegbar now. We would rather go where you can get reliable service and with a business that treats its customers well. Looking at all the reviews it's plain that this company obviously has some major issues and we are not prepared to trust them to install or follow up on their product.
Is there a zero?
I stopped in one day was looking for a front door and some wardrobes spent 30 minutes with Emily showing her the plans. Emily informed me that I would have to put my order in that day or tomorrow at the latest if I wanted it in before Christmas and informed me she would send it through that after noon. Not receiving it that afternoon I followed up the next day to be informed she would send it through by that afternoon, and its fine if I was happy she would still have it in before Christmas. The following day after still not receiving anything I...called again this time I was informed Emily was away but would be back tomorrow and get it done then. 4 das later I called again to be blown of again and now it has been 3 weeks and I have received nothing from Emily...Gave up ran with someone who cared and wanted my money. On the door side I spoke to another lady helped me for 10 mins and had to send away to Corinthian doors there supplier for a price and would get back to me tomorrow. After 4 days, I called Corinthian Doors and was give a price of $3200 on the spot. Two weeks later out of the blue I received a call from Stegbar informing me that the same door will be $6400......needless to say I told her I wont be going with them.
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