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Stegbar VIC, Ballarat

Stegbar VIC, Ballarat

4.0 from 4 reviews · View Statistics
Listing monitored by Stegbar

Reviews

4.0
4 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(1)
  • Customer Service
    3.7 (3)
  • Timeliness
    3.7 (3)
  • Job Satisfaction
    3.7 (3)
  • Rates and Fees
    3.3 (3)
  • Product Quality
    3.7 (3)
  • Return Claim MadeYes (0) · No (3)
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B.k
B.kSouthwest, VIC
  • 3 reviews
  • 5 likes

Great customer service and problem solving

published
Customer Service
5/5
Timeliness
5/5

Worst after sales service yet

published

Stegbar sold us a three rooms of double glazed windows. In two rooms they leaked and were eventually repaired. The biggest one failed and started steaming up in the space between the panels during summer. Nearly 6 months and about 20 phone calls later we have an acknowledgement of fault and agreement to replace as the windpws are under warranty. Problem? Stegbar seem to outsource all the installation and repair work and we have had the fun around for.months. today waoting for a contractor tockeep an appointment we rang (not the contractor) and learned thw wrong glass had been ordered. So many missed appointment and call a not returned. Stegbar can't keep passing the buck to 3rd parties. Your product, your problem.

Customer Service
1/5
Timeliness
1/5

Other Home Renovators

 
 

0.0
(1,234)

Stegbar came through for me

published

Steve Dargaville from Stegbar gave me great expert advice and a competitive quote for our beautiful Siteline bifold doors. Rattna and colleague did a professional no fuss installation. Great service from start to finish. Thanks guys.

Incentivised Review No
Garry and Margaret
Garry and MargaretCentral Highlands and Goldfields, VIC
  • 2 reviews

5 star customer service

published

Thank you to Steve Harper for your professional assistance (again) regarding our wardrobe requirements. As a repeat customer, we cannot not speak highly enough of his outstanding customer service in terms of product recommendation, product value and his courteous, reliable customer service.

Customer Service
5/5
Timeliness
5/5
Stegbar
Alexis P.Stegbar
Home Renovators

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