Reviewer Photos & Videos
Service with a smile.
Rebecka Gardiner is an amazing person to deal with. Always keeping thing fun and super helpful. . I can always rely on Rebecka to make sure my jobs are looked after and things are done properly. She is an asset to the stegbar team. :)
This is a great job as an installer
My review towards Stegbar is they try to do there best in all departments and always aim to improve there safety rules,, I believe that they always put there employees first and try to improve all areas
Excellent experience. Very helpful and polite. Changes to original order were made quickly and without any problems. Communication was good with any changes confirmed by email. Good quality product at a competitive price.
I started the discussion with Stegbar in May 2021 about my order and I was told that it takes maximum 12 weeks to complete the job which is around the end of August or early September. Based on his word I took the measurements sent to Stegbar, a person came to my place, took the exact measurement, paid the deposit, and finalised everything at end of June. Doing all those things I receive a date in November which is 19 weeks after my confirmation. I sent them an email, but since there is no reply I called the office. The lady answered the phone ...talked to me so badly which was not the way to talk to their customers. I can understand there is a two weeks lockdown and it may be affected the business. But I can’t believe it takes nearly 4-5 months for the installation of simple 3 glass doors. Even a single-story house can be built within 6-8months. Hope to write another review later. Seeing this someone in higher management please consider to give us a near date.
Trevor Thomas - bloody legend!!
Thank you so much to Trevor for his expert quoting, assistance and measuring on our recently installed WIR's, mirrors and shower screens. We couldn't be happier with the final look.
- VIC, Rowville
Several problems, ironed out in mediation
Stegbar Rowville were slow at every stage of the process, their representative was irritable and unpleasant several times, treating me like a fool who didn't understand the invoice (I am elderly).
The process started in January 2021. After installing my new glass doors, there was a dispute about a security door that they had assured me was included in the price, but failed to deliver. In mid-May (four months in), they sent someone to install the security door, but he didn't have the door and it turned out that they had failed to order it. Afte...
It’s amazing how in love you can be with a WIR fitout!
Trevor understood exactly what we wanted and made some suggestions based on what he could see currently in our wardrobe. The whole process was streamline and I am very very happy and will be recommending him to friends and family.
- VIC, Rowville
Nothing was too much for our consultant, Adel. She was friendly and very flexible with appointments. She also gave very practical answers/advice on the options we had. I highly recommend Steg bar and to ask for Adel.
Andrew and Scott were an absolute pleasure to deal with. Warm and easy to talk with they installed all our windows and showers into our new build. Our master mirror was particularly large and they took great care carrying though home and installing. Highly recommend.
Exceptional customer service for window order
Vanessa from the Rowville Showroom helped me order new windows. With limited knowledge about what I required she spent time explaining the products and options to me. She was incredibly professional and efficient. Each time I needed to make a change to my order (before confirmation) she promptly made updates. I was a bit nervous about making this investment and Vanessa made the process a seamless one. We are looking forward to having beautiful new windows in our house!
Scott and Andrew were great, they were thorough and easy to work with, rectified any issues quickly and without any impact on other works.
They knew that we had completed houses and ensured that they left the house clean and in a state that would not impact the client inspection.
Highly recommend these guys.
Service from stegbar rowville was timely and informative and made the process of ordering doors for a project easy. would use them again in the future to the whole process being easy.
Great Customer Service
Venessa was exceptionally helpful and prompt in her supply of a quotation for new windows in my property - Her product knowledge and attention to detail made my job easier. Thanks Vanessa
I have found all the people involved with the screens, mirrors & robes at Stegbar Rowville to be extremely helpful, especially Jake for his prompt responses & ability to sort scheduling & other issues for me with little to no drama.
Excellent customer service
Vanessa was very helpful, prompt with her replies and willing to offer alternatives. Product looks good and showroom was really helpful with lots of products to view. Product was competitively priced. Very happy with service.
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