Reviewer Photos & Videos
Quick turn around for quote/ordering
Worked with Riley for our bi fold doors, the whole design/quote process was done in the same day to make sure we could place the order at the earliest time.
Great Service & Easy to deal with
I had put in a request on the Thursday and Jake came out on the Friday to measure up the shower screen and walk in robe and has been very helpful to deal with! Made the choice to go with Stegbar pretty easy!
Vanessa was super professional, responsive, very knowledgeable on stegbar products and easily answered all of my questions. Quote turnaorund was incredible. All around, super refreshing. Thank you for making it so easy.
Excellent service and prompt response
Excellent service and prompt response during the quoting phase. Quick follow up and reminders after quote is complete. Adel has been on the ball the whole time. all in all satisfying service.
Excellent customer service
Riley, the sales rep was great to deal with. He measured the windows we want replaced and provided a quote in a timely manner. Next day in fact. Dealt with stegbar before and the were very happy.
It looks amazing
My new frameless shower screens look amazing. Thank you to my Installers Andrew and Jarrod who were fantastic. They were friendly, punctual, professional and took great care to make sure my new shower screens were perfect. Also thank you to Carole in head office who went above and beyond with helping organise a suitable date to fit in with my tiler and plumber. Very happy customer.
Great work by Andrew and Jarrod installing the shower screen 100%
After a difficult start to the project which was not the doing of the attending staff, the works have been completed to a very high standard. Thee guys were polite, punctual and completed the installation without complications.
If zero stars could be selected I would
Avoid this company ! Initial processes began in December 2020. It’s now the 30th April. Still now windows installed. A comedy of errors from measurement to the install date today, nothing funny about it though. Windows can’t go in this morning because they have been made completely incorrect. 35mm to 50 mm out. Installer is furious. They’ve had my money for months now. Customer service is disgraceful and they should be ashamed of themselves. No one takes responsibility. So many emails and phone calls I have made. I’m distraught and upset. Time taken off work to be home for the install. Stegbar Windows Rowville your lack of support and customer service is deplorable. Still waiting on a phone call. Avoid this company
Sliding Stacker door good quality good install and easy to deal with company
The sales staff were patient and responsive with numerous changes
We went to showroom to ensure we knew what we were getting, same sales person was helpful there and we ended up with a cheaper model which was adequate.
Final measure person was patient and knowledgeable.
Good communications for delivery originally long, then brought forward, then delayed by 1 week for a quality defect which ended up a weekend installation by person different from person who measured which made me nervous, but Installer (also a sub contractor) was very good and neat. (You are only as good as the person you send to site and Jed-Weld got this right) Well done, and thankyou.
Product: Double glazed slider stacker door, custom size.
Unbelievable customer focus. You guys were not the cheapest but you turned the windows around fast and you had Mary keeping on top of the orders for me. This is why you got my business. Mary is also why I came back to get the last order through Stegbar. Didn't even get other quotes. Always responds quickly and didn't complain when we had to redo the original quote 3 or 4 times.
Top Quality Work
Love our new wardrobes, especially our walk in. It is showroom quality and exactly what we needed and always envisioned.
Our rep Harry, and our installers were professional and ever accommodating.
Could not recommend more highly!
Excellent customer service
I purchased a bi-fold door from Riley and I must say the customer service has been excellent. He kept me informed in every step of the process and was very helpful.
Great customer service
I was most impressed with the quotation provided by Vanessa, Sales Consultant, at Rowville. I had several variations to the quote, which were always attended to promptly and effectively, making my job as an owner builder much simpler.
working with Stegbar
After twenty years working in the building industry finally I have found a company that gets it Trevor, Anton and their team at Stegbar have been professional to work with in suppling and installing mirror robes to a high rise apartment tower.
Their knowledge and experience both in design and service has helped to keep the project on program and l'm looking forward to working with on the next project.
Brilliant Service & Product
Chris was very helpful and was able to organise these brilliant windows within the time constraints we had!! The windows were exactly as we ordered and have added extra value to our home
Highly satisfied with service
I was highly satisfied with the service provided by Vanessa, sales consultant. In quoting for our new window, she demonstrated an extensive knowledge of the Stegbar product which helped our decision making no end. Prompt, efficient, accurate and helpful.
Sales Consultant Vanessa
I've had the pleasure of dealing with Vanessa twice now and her service and knowledge is excellent so helpful. Would recommend Stegbar products and the delightful Vanessa any day. The windows are exactly as I require. Thank you Stegbar.
Great service and super responsive
I dealt with Mary at the Rowville office to get a couple of sliding / stacking doors. Mary was extremely responsive and dealt with my enquiries quickly and professionally. Very happy so far, now just waiting for the installation itself...
Great quality Aluminium windows supplied for our latest project. On time, well priced and great service. We will definitely be using Stegbar for our future projects.
Would recommend to all.
The customer service Vanessa provided was exceptional.
In store quotation given, with clear explanation as to the options available to us for the replacement of old rotten windows to Stegbar stacking doors/windows.
Email communication replied to quickly with additional questions answered in detail.
I look forward to the installation!
We had all our windows replaced in our house this week and are so pleased with not only the workmanship of the windows but the installation team of Andy and Tom. These guys were fantastic. The put drop sheets down where ever they worked they cleaned up everyday they were here( over 3 days) and even cleaned the windows of the sticky adhesive. They vacuumed inside they swept outside and even suggestions of finishes or products we could use on the windows. They were good mannered as well would recommend these guys to any one and we love our new wi...ndows. We have only had then in for a couple of days and all ready had people comment on how good they look. We were going to paint them originally but now we love the look of the timber we are just going to seal them. Thanks Stegbar from the time we ordered the windows to the time they were installed the team was supportive and the attention to detail was second to none.
Great service every time!
Dealing with Mary each time our business with Stegbar has always been smooth and reliable. Mary always puts in effort to make sure all the little details are correct which always makes for a perfect product.
Fast & efficient
Trev was straight onto it.
Measuring up, answering questions, quoting & providing detailed information.
Very easy to deal with. Fast & efficient.
Great Pricing and lead time.
Yes yes yes
We needed 3 new windows replaced due to dry rot in original 35 year old timber ones. We took a punt on Stegbar replacement windows as they had previously installed a new shower screen for us and had done a great job. We are delighted with the finished result and the service we received along the way. Thanks to Vanessa, Bruno and James.
Excellent service and product
Great double glazed windows have made such a change to our home. Thank you to Mary Moshopoulos who arranged the quote and installation and Andy the installer who completed the Job. Gladly recommended the Stegbar service and products to all the neighbourhood for an upgrade.
Other Home Renovators
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