Reviewer Photos & Videos
Fast & efficient
Trev was straight onto it.
Measuring up, answering questions, quoting & providing detailed information.
Very easy to deal with. Fast & efficient.
Great Pricing and lead time.
Yes yes yes
We needed 3 new windows replaced due to dry rot in original 35 year old timber ones. We took a punt on Stegbar replacement windows as they had previously installed a new shower screen for us and had done a great job. We are delighted with the finished result and the service we received along the way. Thanks to Vanessa, Bruno and James.
Excellent service and product
Great double glazed windows have made such a change to our home. Thank you to Mary Moshopoulos who arranged the quote and installation and Andy the installer who completed the Job. Gladly recommended the Stegbar service and products to all the neighbourhood for an upgrade.
Great Customer Service is not dead !
One of the greatest customer service experiences in my life, at my age that's a big statement. Bronwyn Stegbar Rowville tracked down 2 kinds of flyscreen clips I needed urgently to install my flyscreens correctly. Above and Beyond, Good onya Bronwyn, Like chivalry, great customer service is not dead
Great quality shower screen at very fair price!
Having just renovated my bathroom at my McKinnon house and having had to deal with numerous sales & tradesmen, I was extremely impressed and pleased with the excellent service I received from the people at Stegbar Rowville.
This commenced with the Sales Consultant John Stanley who was very friendly and informative in giving good advice and not being pushy like I had experienced with some of the other companies. When my shower screen arrived I found it to be an excellent product which was professionally installed by 2 very friendly and excellent...
Vanessa was very helpful when I was ordering doors and windows. Very quick email correspondence with changes to quote/order and made it easy to proceed with the job. Fast lead time on delivery is also a big positive. Great work Stegbar Rowville.
Service, advise & responsiveness was A1. Vanessa our Sales Consultant was brilliant! We had both in store & in home consults & couldn't be happier with the process thus far. Great work Vanessa!
Mary is amazing
Big thanks to Mary for going above and beyond helping me with some home renovations. Thank you so much, your willingness to help and provide great service was much appreciated.
Perfect place for doors and windows
Great service Riley showed us all option and guided us through the sales process. The showroom was the best we had seen as well this helping us greatly with our decision making
Awesome assistance which removed the stress of dealing with a 3rd party
Amanda and Bronwyn provided exceptional cust service.
Amanda providing great assistance at the point of contact and Bronwyn with informative follow up phone assistance which resolved our enquiry. thank you both
Unprofessional & disappointing
Had a front door frame suite installed in November 20’ still waiting for resolution. Doors supplied were visibly faulty and unfit for purpose.
Vanessa was incredible in helping solve the problem I had with springs from a double hung window corroded due to proximity to the coast.
Great service, great windows
I have had Stegbar windows for years now and I couldn't be happier. They look great and perform well. The service from Stegbar is fantastic.
Vanessa answered my call and was knowledgeable and efficient in recognising the product I required, prompt with providing quote and arranging manufacture.
Amazing service from Vanessa!
Amazing service was provided by Vanessa at the Rowville showroom. Received a quote within one day and nothing was any trouble. Great options available. Highly recommend.
- VIC, Rowville
STOP. Terrible, terrible, terrible.
* Installer ripped off an architrave to a window we didn't want removed.
* There was a measurement error on the kitchen sliding door.
* Once installed, the wire mesh door that was fitted did not open and shut smoothly.
* The job was still not completed months after it was supposed to be finished. We needed to continually contact them to move the project along.
* The installers said they'd cover the furniture and carpet so everything wouldn't get covered in dust, saw dust and grime. They did not do this, so everything was covered in dust and g...
Very ordinary service and appalling quality
Just had a new back door and new bifolds installed. The back door was to have a security screen door as well so the breeze could come through. Two relatively minor issues but indicative of slack of pride and care, one extremely disappointing deal-breaker quality and service issue.
1. Security screen door was manufactured to the wrong size despite two visits so couldn’t be installed, a further six week wait.
2. Installers nailed a strip of white quad across the floor at opening of both doors (we have beautiful karri floors and deck), they couldn...
Mary the Great! Thankyou :))
Mary M we can't thank you enough for your wonderful customer service consistently from the very first time I met you.
You're friendly, professional, efficient and best of all you know your stuff!
Nothing ever feels like it's too much trouble and you never made me feel like I asked a silly question - and I'm sure I probably did! Thankyou that is so important when making these types of decisions.
I would not hesitate to recommend you based on our experience so far.
I can't wait to see the finished product, in February - I'll give you an update review!
Thanks so much again,
Andrew and Noel did a top notch job!
Andrew Wood and Noel Davis did an excellent job of installing my mirrors for my home gym. They were precise, diligent and highly professional. I would highly recommend them to anyone looking for experienced mirror installation. They took great care to ensure that I was very happy with the end result. The room looks amazing! Thanks guys!!
We have recently installed a bi-fold kitchen servery window in western red cedar, with built in pull down fly screen. It looks awesome, and we could not be happier!
We were very impressed with the service received from Mary throughout the whole process. She kept us updated frequently with the progress from ordering to completion, and was a delight to deal with.
We have already referred friends and family to her!
Leigh & Kay
Products great, prompt
Great quality, prompt and excellent customer service from riley. Windows were immaculate and delivery drivers were very helpful and curtious
I'm very happy with the service from Stegbar Rowville. I ordered a mirror for our bathroom and they organised the measure, quote and installation. Two lovely guys Andrew and Ivica came to install our mirror and measured up for our other bathroom and sent through the measurements to the Rep saving me the trouble of doing so. We have also had a glass sliding door with flywire installed recently and again excellent customer service, good communication, great service and I love supporting a local business
Excellent service from Stegbar. Showroom visit very worthwhile. Large range of options clearly explained to us. Follow up, eventual measure and installation also faultless.
Exceptional Customer Service
I was blown away by the exceptional customer service I received at stegbar Rowville. I was having trouble replacing a wardrobe door and Bronwyn went above and beyond to help me. A stressful situation made so easy and pleasant thanks to Bronwyn and the turnaround time was super quick. Thank you Bronwyn!
Mary is great to deal with - patient and helpful - i have brought 3 bifold sets off her now with no issues so far
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.