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Stegbar VIC, Rowville

Stegbar VIC, Rowville (page 2 of 2)

4.7 from 353 reviews · View Statistics
Listing monitored by Stegbar

Reviews

  • Customer Service
    2.5 (30)
  • Timeliness
    2.4 (21)
  • Job Satisfaction
    2.1 (17)
  • Rates and Fees
    2.4 (19)
  • Product Quality
    3.0 (24)
  • Return Claim MadeYes (2) · No (25)
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Exactly what we were after

published

Excellent sturdy wardrobes. Functional and stylish. Couldnt have imagined them any better. Slight issue with initial measurement of the wardrobe but Stegbar sorted it out so wardrobe could still be installed the same day.

Customer Service
4/5
Timeliness
5/5
Stegbar
Alexis P.Stegbar
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Daryl Phillpot
Daryl PhillpotGreater Melbourne (Inner), VIC

2 good men!

published

I have pleasure submitting my review of the Stegbar installers who have just completed their work with an professional & courteous approach.

Those 2 old campaigners Andrew wood & Noel Davis arrived on time also leaving the worksite clean & tidy.

Their communication skills with myself, a client of Stegbar for over 30 years was a pleasure..

Till the next job..
Daryl

Customer Service
4/5
Timeliness
4/5
Stegbar
Alexis P.Stegbar
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E.abdallah
E.abdallahGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 4 likes

Terrible customer service

published
Customer Service
1/5
Timeliness
1/5
Stegbar
Alexis P.Stegbar
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Vast improvement to site of former air conditioning unit.

published

I got the product I requested. A fixed frosted aluminium window to match existing window where the unit was removed from. No more to add not like being asked to say more than I want to.

Customer Service
4/5
Product Quality
4/5
Stegbar
Alexis P.Stegbar
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Great product & value for money

published

Stegbar Rowville where able to offer great quality of product & value for money for my recent window replacements. Collaborative approach was appreciated during installation phase particularly in consideration of existing building conditions & problem solving.

Customer Service
4/5
Product Quality
5/5
Stegbar
Alexis P.Stegbar
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Brooke
BrookeGreater Melbourne (Inner), VIC

Shower screens and robes

published

We have used Stegbar many times now for shower screens and robes and Leigh Hamilton is my go to guy for these products. He is always obliging and helpful. I find it convenient that Leigh can provide either a quote or estimate over the net. The ability to customise onsite is also helpful when working around heating ducts etc. Thanks Stegbar team.

Customer Service
5/5
Product Quality
4/5
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MENDAD
MENDADGreater Melbourne (Metropolitan), VIC

Leigh Hamilton thank god for you

published

I have used Stegbar for the last 8 years & found them always helpful & prompt. Leigh Hamilton & Leanne Marshall at Rowville wardrobes and shower screens help been fantastic to deal with.

Customer Service
4/5
Product Quality
4/5
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Liz
LizGreater Melbourne (Outer), VIC

Shower screen

published

Stegbar sent Harry out within a day to measure up and offer advice. I then went to the Rowville showroom to have a look and placed my order. I found it to be an easy process so far.

Customer Service
4/5
Product Quality
5/5
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KiwiSonja
KiwiSonjaMelbourne
  • 4 reviews
  • 3 likes

Customer Service Non-Existent

published

Have been trying for nearly 10 days now just to get a quote. Excuses are endless... email not working properly etc. Today I was told that they'd been 'run off their feet' dealing with customers in the showroom (where they are surprisingly helpful). I'm only sorry I already have some Stegbar windows and need the new ones to match. Would not recommend Stegbar to others.
The windows are good quality if you can ever get them
Customer service is non-existent, and their reps are quite rude over the phone.

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Brian5858
Brian5858Greater Melbourne (Inner), VIC
  • 3 reviews
  • 7 likes

Terrible customer service!

published
nadine
nadine
Brian5858
Brian5858

The wardrobes have only been in for just over a year and they are already coming away from the wall. I have also noticed nails poking through through the backing board that I see before. Please save yourself the grief and choose someone else.

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