Splash back by Stegbar
We waited a long time for the Covid restrictions to ease , but when they did Trevor Thomas came round as soon as possible and carried out the measure up quickly and efficiently and with a pleasant manner. The quote followed as he said, we placed the order and await installation. So far really good, thanks Trevor.
This is a great job as an installer
My review towards Stegbar is they try to do there best in all departments and always aim to improve there safety rules,, I believe that they always put there employees first and try to improve all areas
- VIC, Rowville
Several problems, ironed out in mediation
Stegbar Rowville were slow at every stage of the process, their representative was irritable and unpleasant several times, treating me like a fool who didn't understand the invoice (I am elderly).
The process started in January 2021. After installing my new glass doors, there was a dispute about a security door that they had assured me was included in the price, but failed to deliver. In mid-May (four months in), they sent someone to install the security door, but he didn't have the door and it turned out that they had failed to order it. Afte...
Mary From Stegbar Rowville Office has been absolutely amazing . From the first call and docs signed all in one day.her follow-up is second to none, Beat Rylock's quote with extras by $1000.00
The installation done by Craig Dell of A Perfect Fit Window Installation was reliable, meticulous and professional, the workmanship was immaculate. We were able to see most of the job before Stage 4 restrictions, however Craig provided excellent communication and feedback in a time where we could not travel 5kms away from our current to our new home to sight the finished job. Highly recommended installer.
Stegbar bifold window
I have been really pleased with this store and the fantastic service, knowledgeable and prompt service from Vanessa. She was friendly and extremely helpful. Would highly recommend the Rowville store!
Good and quick quote and order service.
Thanks Vanessa at Rowville for providing an accurate and quick quote that matched exactly what I was seeking, unlike some other companies who quoted or were vague about it. Also for clear answers to my follow up questions about the options provided. Order is now made and window eagerly awaited.
Andrew and Steven, worked in a quick and professional manner. They placed mirrors and spalshbacks in two different units and in both, the results were very good. No complaints can be said about their work.
A solution to a problem mirror was offered by Andrew and Steven and the work was carried out promptly and efficiently.
Professional attitude and knowledgeable about the product and workmanship. Unfortunately the first mirror put in by another workman had a flaw that could not be rectified other than full replacement. It is disappointing that the mirror was put in place as it created a complicated situation for finding a solution to inserting another mirror.
A few issues along the way that were resolved promptly
I’m not going to lie that my experience with replacing my windows with Stegbar was a seamless one. However, with that said when things went wrong they did acknowledge this and rectified the issue swiftly.
My job still hasn’t yet been completed however so I will post a final review once this has been done. But based on what I have seen thus far, I can say that Andrew, the installer is absolutely a professional in every way from customer service to excellent craftsmanship.
Glass splashback and shower screen
Andrew and Steve installed glass splashback. Very friendly, arrived on time and even pstiatly waited/helped remove range hood that prevented glass going in.Jake was sales rep and always pleasure to deal with. Only glitch was several of false starts with install dates for shower screen, but a sign of busy times for Stegbar I suspect.
Rep is fantastic
Our Rep Jake is fantastic he measures up perfectly and his follow up service is great. The turn around time and communication has been great lately. Our service is reliant on our Rep Jake and he looks after everything for us.
Excellent installation, bumpy installation but solved
Had a sliding door put into my home end of November and the installer, Tory and his father, were excellent. Major issue was that Stegbar forgot to put a rivet into the door for the fly screen to lock and stop it from sliding further on - rendering it useless while I wait for a fix. I thought it wouldnt be a problem and they would be able to send someone out to fix it. Unfortunately the earliest they can do it is January. I understand that its a busy time but to have a fly screen thats sitting there useless for a month is pretty ridiculous - esp...ecially during summer. Stegbar obviously dont give high priority to when they mess up something and need to go fix it and would rather prioritise jobs where they can get their final payment. Extremely disappointed.
Exactly what we were after
Excellent sturdy wardrobes. Functional and stylish. Couldnt have imagined them any better. Slight issue with initial measurement of the wardrobe but Stegbar sorted it out so wardrobe could still be installed the same day.
2 good men!
I have pleasure submitting my review of the Stegbar installers who have just completed their work with an professional & courteous approach.
Those 2 old campaigners Andrew wood & Noel Davis arrived on time also leaving the worksite clean & tidy.
Their communication skills with myself, a client of Stegbar for over 30 years was a pleasure..
Till the next job..
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