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Stegbar VIC, Rowville

Stegbar VIC, Rowville

4.7 from 381 reviews · View Statistics
Listing monitored by Stegbar

Reviews

  • Customer Service
    2.5 (40)
  • Timeliness
    2.3 (29)
  • Job Satisfaction
    2.0 (25)
  • Rates and Fees
    2.5 (27)
  • Product Quality
    2.9 (33)
  • Return Claim MadeYes (2) · No (30)
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Tania P
Tania PGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Worst Customer Service

published
  • Thumbnail
Customer Service
1/5
Timeliness
1/5
Stegbar
Alexis P.StegbarSend a private message
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Nic
NicMelbourne
  • 3 reviews

The worst customer service. Months wasted

published

It was impossible to get any sort of service from Stegbar. They provided incorrect measurements and ignored my calls. I was constantly chasing them for answers. Don’t bother with them.

Customer Service
1/5
Timeliness
1/5
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Unprofessional. Services not done with due care and skill.

published

A true measure of a company is that when things go bad that they seek to resolve the issue. Stegbar Rowville seem to do the opposite – ignore emails and effectively hide away. They don't take responsibility for bad workmanship. I highly suggest looking elsewhere.

Customer Service
1/5
Job Satisfaction
1/5
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Darrell N.
Darrell N.Southwest, VIC

Paw Proof Mesh???

published

On having our new Paw Proof screen doors damaged by our 10 yr old King Charles Spaniel the Customer Service Officer advised us that it wasn't covered under warranty and that the mesh will withstand the pets paw if rested on the mesh?? Didn't read that in the fine print!

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Customer Service
2/5
Product Quality
1/5
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Markus Krott
Markus KrottGreater Melbourne (Inner), VIC

Worst service

published

Took Stegbar 4 attempts to get the size and handing of our Security door right - would have been 5 attempts if not for the on-site modification undertaken at the last installation at which they damaged the already installed timber sliding door. Very unprofessional und complete lack of due diligence. Would not recommend them at all.

Customer Service
3/5
Timeliness
3/5
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KristinaF
KristinaFGreater Melbourne (Inner), VIC

Woeful experience from beginning to end

published
Customer Service
1/5
Timeliness
1/5
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Energy Expert
Energy ExpertGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

If you want to cry yourself to sleep, choose Stegbar.

published
Customer Service
1/5
Timeliness
1/5
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Martin
Martin
  • 3 reviews

The Bar is Set Very Low

published
Customer Service
1/5
Timeliness
1/5
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Useless
UselessGreater Melbourne (Outer), VIC

Never use Stegbar again

published

Absolutely hopeless from start to finish ended up having to get a seperate guy in to fix their dodgy work
On 4 occasions when Stegbar were meant to turn up on site they did no shows and on the fifth go did such a bad job I had to get my builder in to fix the track on a wardrobe

Customer Service
1/5
Timeliness
1/5
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Splash back by Stegbar

published

We waited a long time for the Covid restrictions to ease , but when they did Trevor Thomas came round as soon as possible and carried out the measure up quickly and efficiently and with a pleasant manner. The quote followed as he said, we placed the order and await installation. So far really good, thanks Trevor.

Customer Service
5/5
Timeliness
4/5
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This is a great job as an installer

published

My review towards Stegbar is they try to do there best in all departments and always aim to improve there safety rules,, I believe that they always put there employees first and try to improve all areas

Customer Service
4/5
Timeliness
4/5
Pino
Pino

All good

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Disappointed Customer

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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AshburtonGrandma
AshburtonGrandmaGreater Melbourne (Metropolitan), VIC

Several problems, ironed out in mediation

published
Customer Service
1/5
Timeliness
1/5
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Alisabeth
AlisabethGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 4 likes

So very difficult to get a quote Stegbar???

published

First contact 18 May '21. Confirmation email received quickly.....Thanks Gemma. Time ticking by.......
So here we are a month later, following numerous calls and emails, still waiting for Rep Brian, or someone else to come out, if Brian is still sick. Matt can you help? Someone should be following up these quote requests. Maybe you need more sraff Stegbar.

Customer Service
1/5
Timeliness
1/5
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Michelle Ford
Michelle FordGreater Melbourne (Outer), VIC

Fantastic Service

published

Mary From Stegbar Rowville Office has been absolutely amazing . From the first call and docs signed all in one day.her follow-up is second to none, Beat Rylock's quote with extras by $1000.00

Incentivised Review No
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Questions & Answers

Steve
Steveasked
VIC, Rowville

Do you have runners for wardrobe doors (the wheels)? [Email Removed]

1 answer
Stegbar
Alexis P.StegbarSend a private message
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Stegbar VIC, Rowville

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