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Stegbar VIC, Rowville

Stegbar VIC, Rowville

4.7 from 371 reviews · View Statistics
Listing monitored by Stegbar

Reviews

  • Customer Service
    4.8 (300)
  • Timeliness
    4.7 (255)
  • Job Satisfaction
    4.7 (181)
  • Rates and Fees
    4.4 (223)
  • Product Quality
    4.7 (237)
  • Return Claim MadeYes · No (309)
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Sarah.J
Sarah.JGreater Melbourne (Metropolitan), VIC

Fantastic Customer Service and Installer

published

Leanne from Stegbar Rowville was a delight to speak to on the phone and extremely helpful. She went out of her way to assist me. And Dasko who installed our wardrobe was an absolute gentleman, most polite tradesman I have ever met. Dasko also perfected our internals, very happy customer!!

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Darrell N.
Darrell N.Southwest, VIC

Paw Proof Mesh???

published

On having our new Paw Proof screen doors damaged by our 10 yr old King Charles Spaniel the Customer Service Officer advised us that it wasn't covered under warranty and that the mesh will withstand the pets paw if rested on the mesh?? Didn't read that in the fine print!

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Customer Service
2/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Teresa
TeresaGreater Melbourne (Metropolitan), VIC

Fabulous service from ordering to install

published
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville, Vic
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Markus Krott
Markus KrottGreater Melbourne (Inner), VIC

Worst service

published

Took Stegbar 4 attempts to get the size and handing of our Security door right - would have been 5 attempts if not for the on-site modification undertaken at the last installation at which they damaged the already installed timber sliding door. Very unprofessional und complete lack of due diligence. Would not recommend them at all.

Customer Service
3/5
Timeliness
3/5
Job Satisfaction
1/5
Rates and Fees
3/5
Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Michelle P.
Michelle P.Greater Melbourne (Outer), VIC

Quick and easy install. Love Stegbar’s work

published

Great consultation with Phil, due to him, Stegbar have exceeded my expections.
Love the final products of Robe sliding doors and shower screens.
Thank you very much for a seemless install, Andrew & Raymond

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Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Invaluable customer service, care and expertise

published

David Crane took over a complex and long standing difficult situation, that involved an un resolved shower screen repair job. It goes to show, how genuine interest and customer care can go along way. Jarrad who came to repair our shower turned a possible disaster into something easy to solve. Both these young men should be training people within the Stegbar company. Thank you again David And Jarrad!

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
2/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Herman
HermanGreater Melbourne (Inner), VIC

Fantastic

published

Andrew Wood done a fantastic job installing two mirrors at my home in Edithvale. Very professional and prompt service. Took great care and done a cleanup afterwards. Would highly recommend.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Shane
ShaneGreater Melbourne (Inner), VIC

Andrew & Raymond.

published

I run a bathroom renovation business. Andrew & Raymond fitted a fixed glass shower panel for one of my projects, their communication was spot on they were very very polite to my clients and are willing to go the extra mile to assure the job is done to perfection.
Raymond’s silicone skills are magical!!
I’m a perfectionist and very very fussy on my jobs, I was highly impressed with Raymond’s work!!

Customer Service
5/5
Timeliness
5/5
Rates and Fees
3/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Energy Expert
Energy ExpertGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

If you want to cry yourself to sleep, choose Stegbar.

published
Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Rates and Fees
2/5
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville (head office for Victoria)
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Rowville Stegbar - 5 Stars

published

Could not recommend Rowville Stegbar any higher, fantastic team and wonderful communication. After an enquiry online I could not be happier with the professional service I have received from everybody. Trevor was wonderful when he came out to my home and explained everything and was in constant communication with me after my quote.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville Vic
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Excellent service

published

Trevor was very professional and knew his product. He was highly recommended and the whole process felt easy and comfortable.
Looking forward to our new wardrobe and what a difference it will make.

Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
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Anita
Anita
  • 2 reviews

Shower Screen replacement

published

Trevor was friendly and helpful, arrived on time, measured for a new shower screen and door and emailed quote promptly, very professional service with a smile, highly recommended, Thanks Trevor

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Shower Screens made easy

published

Great showroom. Lots of options to choose from. Staff was attentive and knowledgeable. Once my requirements were discussed we looked at the options available and discussed removal of old shower screen and what costs would be involved.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville , Vic
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V. Mala
V. MalaGreater Melbourne (Inner), VIC

Love our WIR

published

Had Stegbar install our WIR X2 + BIW and shower screens for 3 bathrooms…we couldn’t be happier.. beautiful and very functional!
Great designing and service by Matt and his team!
Thanks Matt, much appreciated

Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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great customer service and quality products

published

As a builder I have faced a number of chalanges of the last few years and the team at Stegbar Rowville have been instrumental with quality and delivery of windows and doors. I actually had a order with a separate company but due to continued delays (total of five months) I made the decision to cancel the order and place the order with Stegbar instead. Going forward, Stegbar will be my prefered supplier for all windows and doors.

Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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