1 photo
Stegbar VIC, Rowville

Stegbar VIC, Rowville (page 2 of 10)

4.7 from 352 reviews · View Statistics
Listing monitored by Stegbar

Reviews

  • Customer Service
    4.8 (309)
  • Timeliness
    4.7 (268)
  • Job Satisfaction
    4.7 (191)
  • Rates and Fees
    4.4 (228)
  • Product Quality
    4.7 (242)
  • Return Claim MadeYes (7) · No (283)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Great Customer Service

published

Venessa was exceptionally helpful and prompt in her supply of a quotation for new windows in my property - Her product knowledge and attention to detail made my job easier. Thanks Vanessa

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Travis Cameron
Travis CameronGippsland, VIC

Jake Lazar

published

I have found all the people involved with the screens, mirrors & robes at Stegbar Rowville to be extremely helpful, especially Jake for his prompt responses & ability to sort scheduling & other issues for me with little to no drama.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Jenny
Jenny Greater Melbourne (Outer), VIC

Excellent customer service

published

Vanessa was very helpful, prompt with her replies and willing to offer alternatives. Product looks good and showroom was really helpful with lots of products to view. Product was competitively priced. Very happy with service.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Vanessa
VanessaGreater Melbourne (Inner), VIC
  • 2 reviews

Love my shower screen

published

Andrew & Scott came to fit my beautiful shower screen, they were very friendly, professional and did a great job. Thank you for being easy to work with. I would recommend your company Stegbar to friends and family.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Home Renovators

Find out how Stegbar VIC, Rowville compares to other Home Renovators

Know better, choose better.

Compare all
A Crane
A CraneGreater Melbourne (Outer), VIC

Great customer service

published

Amazing customer service from Riley Zealand. As a first time renovator he was willingly to talk you through the product and explain some of the more technical things to me. The quote was sent promptly and there were no issues making some adjustments. I know I am in good hands and can’t wait to see the finish product.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Luke - MKB
Luke - MKBGreater Melbourne (Outer), VIC
  • 2 reviews

Exceptional service!!

published

We deal with Mary Moshopoulos at Rowville on a regular basis and her service and communication is amazing!! Any queries or quote requests are dealt with almost instantly. After using other window companies in the past and being let down, I know this will never happen working with Mary.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Marty Teare Furniture
Marty Teare FurnitureGreater Melbourne (Inner), VIC

Incredible service

published

Well im not one for writing a review, however after dealing with Stegbar and Riley Zealand who has been nothing but fantastic to deal with, coming back to me quick as a flash on numerous questions on our custom windows and bi folds, incredible, i have been building and designing projects for decades and this is the first time we have used Stegbar and have been blown away at how professional this company is, nothing has been too much trouble and they have been so much help and nothing has been a problem, i wish i could give 10 stars....................well done Stegbar and well done Riley your a champ mate, thanks for all your help.

Regards

Marty Teare Design

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Alisabeth
AlisabethGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 4 likes

So very difficult to get a quote Stegbar???

published

First contact 18 May '21. Confirmation email received quickly.....Thanks Gemma. Time ticking by.......
So here we are a month later, following numerous calls and emails, still waiting for Rep Brian, or someone else to come out, if Brian is still sick. Matt can you help? Someone should be following up these quote requests. Maybe you need more sraff Stegbar.

Customer Service
1/5
Timeliness
1/5
Similar opinion? Write a review on ProductReview.com.au!
Rookey
RookeyGreater Melbourne (Inner), VIC

Very pleased with this product

published

Riley was very helpful. My order was processed without any bother. I am very happy with the service I received. I have no hesitation in recommending Stegbar Roseville to others.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Home Renovators

Find out how Stegbar VIC, Rowville compares to other Home Renovators

Know better, choose better.

Compare all
Eddy
EddyGreater Melbourne (Metropolitan), VIC

Great Service

published

Needed a quote for a sliding door- Vanessa was great- helpful, informative and answered all of my queries so quickly. I kept changing what I wanted a quote on and it was easy for her to adapt and change.

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Rosanne
RosanneGreater Melbourne (Inner), VIC

Great Reliable Service

published

Riley was very friendly. Great service and helpful information was provided at the Rowville showroom.
Was able to put our window through as an urgent request!
Helpful, friendly, reliable service. Showroom was great!

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!

Quick turn around for quote/ordering

published

Worked with Riley for our bi fold doors, the whole design/quote process was done in the same day to make sure we could place the order at the earliest time.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Home Renovators

Find out how Stegbar VIC, Rowville compares to other Home Renovators

Know better, choose better.

Compare all
Daniel
DanielGippsland, VIC

Great Service & Easy to deal with

published

I had put in a request on the Thursday and Jake came out on the Friday to measure up the shower screen and walk in robe and has been very helpful to deal with! Made the choice to go with Stegbar pretty easy!

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!

Awesome Service

published

Vanessa was super professional, responsive, very knowledgeable on stegbar products and easily answered all of my questions. Quote turnaorund was incredible. All around, super refreshing. Thank you for making it so easy.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!

Excellent service and prompt response

published

Excellent service and prompt response during the quoting phase. Quick follow up and reminders after quote is complete. Adel has been on the ball the whole time. all in all satisfying service.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Lisa H.
Lisa H.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Excellent customer service

published

Riley, the sales rep was great to deal with. He measured the windows we want replaced and provided a quote in a timely manner. Next day in fact. Dealt with stegbar before and the were very happy.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Joanne G
Joanne GGreater Melbourne (Metropolitan), VIC
  • 2 reviews

It looks amazing

published

My new frameless shower screens look amazing. Thank you to my Installers Andrew and Jarrod who were fantastic. They were friendly, punctual, professional and took great care to make sure my new shower screens were perfect. Also thank you to Carole in head office who went above and beyond with helping organise a suitable date to fit in with my tiler and plumber. Very happy customer.

Customer Service
5/5
Job Satisfaction
5/5
Similar opinion? Write a review on ProductReview.com.au!
David
DavidGreater Melbourne (Outer), VIC

Great work by Andrew and Jarrod installing the shower screen 100%

published

After a difficult start to the project which was not the doing of the attending staff, the works have been completed to a very high standard. Thee guys were polite, punctual and completed the installation without complications.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Teresa
TeresaGreater Melbourne (Metropolitan), VIC

If zero stars could be selected I would

published

Avoid this company ! Initial processes began in December 2020. It’s now the 30th April. Still now windows installed. A comedy of errors from measurement to the install date today, nothing funny about it though. Windows can’t go in this morning because they have been made completely incorrect. 35mm to 50 mm out. Installer is furious. They’ve had my money for months now. Customer service is disgraceful and they should be ashamed of themselves. No one takes responsibility. So many emails and phone calls I have made. I’m distraught and upset. Time taken off work to be home for the install. Stegbar Windows Rowville your lack of support and customer service is deplorable. Still waiting on a phone call. Avoid this company

Customer Service
1/5
Timeliness
1/5
Similar opinion? Write a review on ProductReview.com.au!
D K.
D K.Greater Melbourne (Inner), VIC

Sliding Stacker door good quality good install and easy to deal with company

published

The sales staff were patient and responsive with numerous changes
We went to showroom to ensure we knew what we were getting, same sales person was helpful there and we ended up with a cheaper model which was adequate.
Final measure person was patient and knowledgeable.
Good communications for delivery originally long, then brought forward, then delayed by 1 week for a quality defect which ended up a weekend installation by person different from person who measured which made me nervous, but Installer (also a sub contractor) was very good and neat. (You are only as good as the person you send to site and Jed-Weld got this right) Well done, and thankyou.
Product: Double glazed slider stacker door, custom size.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Jason
JasonGreater Melbourne (Outer), VIC
  • 3 reviews

Mary Moshopoulos

published

Unbelievable customer focus. You guys were not the cheapest but you turned the windows around fast and you had Mary keeping on top of the orders for me. This is why you got my business. Mary is also why I came back to get the last order through Stegbar. Didn't even get other quotes. Always responds quickly and didn't complain when we had to redo the original quote 3 or 4 times.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Jess B
Jess BGreater Melbourne (Outer), VIC
  • 2 reviews

Top Quality Work

published

Love our new wardrobes, especially our walk in. It is showroom quality and exactly what we needed and always envisioned.
Our rep Harry, and our installers were professional and ever accommodating.
Could not recommend more highly!

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Glen B.
Glen B.Greater Melbourne (Outer), VIC

Excellent customer service

published

I purchased a bi-fold door from Riley and I must say the customer service has been excellent. He kept me informed in every step of the process and was very helpful.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!

Great customer service

published

I was most impressed with the quotation provided by Vanessa, Sales Consultant, at Rowville. I had several variations to the quote, which were always attended to promptly and effectively, making my job as an owner builder much simpler.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Ashley Tappy
Ashley TappyGreater Melbourne (Inner), VIC

working with Stegbar

published

After twenty years working in the building industry finally I have found a company that gets it Trevor, Anton and their team at Stegbar have been professional to work with in suppling and installing mirror robes to a high rise apartment tower.
Their knowledge and experience both in design and service has helped to keep the project on program and l'm looking forward to working with on the next project.

Customer Service
5/5
Timeliness
5/5
Similar opinion? Write a review on ProductReview.com.au!
Page 2 of 10
See all Stegbar reviews

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.