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Stegbar VIC, Rowville

Stegbar VIC, Rowville (page 3 of 10)

4.7 from 352 reviews · View Statistics
Listing monitored by Stegbar

Reviews

  • Customer Service
    4.8 (309)
  • Timeliness
    4.7 (268)
  • Job Satisfaction
    4.7 (191)
  • Rates and Fees
    4.4 (228)
  • Product Quality
    4.7 (242)
  • Return Claim MadeYes (7) · No (283)
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Alistair Wood
Alistair WoodGreater Melbourne (Outer), VIC

Brilliant Service & Product

published

Chris was very helpful and was able to organise these brilliant windows within the time constraints we had!! The windows were exactly as we ordered and have added extra value to our home

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Hay151
Hay151Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Highly satisfied with service

published

I was highly satisfied with the service provided by Vanessa, sales consultant. In quoting for our new window, she demonstrated an extensive knowledge of the Stegbar product which helped our decision making no end. Prompt, efficient, accurate and helpful.

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Sales Consultant Vanessa

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I've had the pleasure of dealing with Vanessa twice now and her service and knowledge is excellent so helpful. Would recommend Stegbar products and the delightful Vanessa any day. The windows are exactly as I require. Thank you Stegbar.

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Jesco
JescoGreater Melbourne (Metropolitan), VIC

Great service and super responsive

published

I dealt with Mary at the Rowville office to get a couple of sliding / stacking doors. Mary was extremely responsive and dealt with my enquiries quickly and professionally. Very happy so far, now just waiting for the installation itself...

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Quality Windows

published

Great quality Aluminium windows supplied for our latest project. On time, well priced and great service. We will definitely be using Stegbar for our future projects.
Would recommend to all.

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HLB
HLBGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 3 likes

Incredible Service

published

The customer service Vanessa provided was exceptional.
In store quotation given, with clear explanation as to the options available to us for the replacement of old rotten windows to Stegbar stacking doors/windows.
Email communication replied to quickly with additional questions answered in detail.
I look forward to the installation!

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Dianne
DianneGreater Melbourne (Outer), VIC

Great job

published
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Max C.
Max C.Greater Melbourne (Outer), VIC

Great service every time!

published

Dealing with Mary each time our business with Stegbar has always been smooth and reliable. Mary always puts in effort to make sure all the little details are correct which always makes for a perfect product.

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Lone
LoneGreater Melbourne (Inner), VIC
  • 3 reviews
  • 7 likes

Fast & efficient

published

Trev was straight onto it.
Measuring up, answering questions, quoting & providing detailed information.
Very easy to deal with. Fast & efficient.
Great Pricing and lead time.
Straight forward
Yes yes yes

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Neville
NevilleGreater Melbourne (Outer), VIC
  • 3 reviews
  • 2 likes

Window replacements

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We needed 3 new windows replaced due to dry rot in original 35 year old timber ones. We took a punt on Stegbar replacement windows as they had previously installed a new shower screen for us and had done a great job. We are delighted with the finished result and the service we received along the way. Thanks to Vanessa, Bruno and James.

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Excellent service and product

published

Great double glazed windows have made such a change to our home. Thank you to Mary Moshopoulos who arranged the quote and installation and Andy the installer who completed the Job. Gladly recommended the Stegbar service and products to all the neighbourhood for an upgrade.

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Greg L
Greg L Greater Melbourne (Outer), VIC

Great Customer Service is not dead !

published

One of the greatest customer service experiences in my life, at my age that's a big statement. Bronwyn Stegbar Rowville tracked down 2 kinds of flyscreen clips I needed urgently to install my flyscreens correctly. Above and Beyond, Good onya Bronwyn, Like chivalry, great customer service is not dead

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TONY C.
TONY C.Greater Melbourne (Metropolitan), VIC

Great quality shower screen at very fair price!

published
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Carpenter Dave
Carpenter DaveGreater Melbourne (Outer), VIC

Great customer service

published

Vanessa was very helpful when I was ordering doors and windows. Very quick email correspondence with changes to quote/order and made it easy to proceed with the job. Fast lead time on delivery is also a big positive. Great work Stegbar Rowville.

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Shaun R.
Shaun R.Greater Melbourne (Outer), VIC

Excellent service

published

Service, advise & responsiveness was A1. Vanessa our Sales Consultant was brilliant! We had both in store & in home consults & couldn't be happier with the process thus far. Great work Vanessa!

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Greg
Greg Greater Melbourne (Outer), VIC

Mary is amazing

published

Big thanks to Mary for going above and beyond helping me with some home renovations. Thank you so much, your willingness to help and provide great service was much appreciated.

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Donny R.
Donny R.Greater Melbourne (Metropolitan), VIC

Perfect place for doors and windows

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Great service Riley showed us all option and guided us through the sales process. The showroom was the best we had seen as well this helping us greatly with our decision making

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Lynda
LyndaGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Awesome assistance which removed the stress of dealing with a 3rd party

published

Amanda and Bronwyn provided exceptional cust service.
Amanda providing great assistance at the point of contact and Bronwyn with informative follow up phone assistance which resolved our enquiry. thank you both

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Christopher R.
Christopher R.Southern and Hills, SA

New Springs

published

Vanessa was incredible in helping solve the problem I had with springs from a double hung window corroded due to proximity to the coast.

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John
JohnGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 3 likes

Great service, great windows

published

I have had Stegbar windows for years now and I couldn't be happier. They look great and perform well. The service from Stegbar is fantastic.

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Well Done

published

Vanessa answered my call and was knowledgeable and efficient in recognising the product I required, prompt with providing quote and arranging manufacture.

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Amazing service from Vanessa!

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Amazing service was provided by Vanessa at the Rowville showroom. Received a quote within one day and nothing was any trouble. Great options available. Highly recommend.

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Melbourne
Melbourne
  • 3 reviews
  • 1 like

STOP. Terrible, terrible, terrible.

published
Stegbar
Alexis P.Stegbar
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Elizabeth
ElizabethGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like

Very ordinary service and appalling quality

published
Elizabeth
Elizabeth

Took a while to get a response but eventually my husband spoke with the general manager who agreed to replace the door at no cost, and quickly. Hardware and glass will be re-used to save costs which is fine, hope the new door is stronger.

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Jen
JenGreater Melbourne (Outer), VIC

Mary the Great! Thankyou :))

published

Mary M we can't thank you enough for your wonderful customer service consistently from the very first time I met you.
You're friendly, professional, efficient and best of all you know your stuff!
Nothing ever feels like it's too much trouble and you never made me feel like I asked a silly question - and I'm sure I probably did! Thankyou that is so important when making these types of decisions.
I would not hesitate to recommend you based on our experience so far.
I can't wait to see the finished product, in February - I'll give you an update review!
Thanks so much again,
Jen

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